# NYC Bus Checker — user reviews > 70 indexed App Store user reviews of NYC Bus Checker by UrbanThings Limited, rated 4.60/5 from 3,072 ratings. - Source: https://appshunter.io/ios/app/nyc-bus-checker/id687242690/reviews - App overview in markdown: https://appshunter.io/ios/app/nyc-bus-checker/id687242690.md - Rating breakdown: 5★ 2,283 · 4★ 510 · 3★ 156 · 2★ 52 · 1★ 71 ## What do users think of NYC Bus Checker? Overall sentiment: negative **Pros** - 👍 Accurate bus arrival times - 🚀 Helpful for daily commute - 💡 Useful app for NYC residents - 🗺️ Provides bus route information **Cons** - 🐛 Inaccurate or unreliable bus arrival times - 🔍 Difficult to navigate and find bus stops - 🔍 Issues with saved/favorite bus stops - 🔍 Confusing interface changes - 💰 Excessive ads **Commonly reported bugs** - Buses disappearing from the app - Scheduled times instead of real-time data - Inconsistent or missing bus stop locations **Most requested features** - Add VPN support - Implement per-app font size control - Introduce widget functionality - Restore real-time bus countdown ## Newest reviews (11 of 70) ### 2/5 — Time is always wrong *2024-02-25, version 10.44.1* Today it said the bus was 6 minutes away for about 10 minutes ### 3/5 — Nothing on the Lock Screen *2023-06-13, version 10.38.1* Still can’t see anything on the Lock Screen. And there’s no widget. ### 4/5 — 1. VPN 2. font size 3. widgets *2022-11-21* Great app, use it all the time. Three things that could be improved: 1. The app doesn’t load data when a VPN is on. Works after turning off the VPN. Please make the app VPN friendly. 2. iOS 16 has a per-app font size selector, accessible via Control Center -> Text Size -> Bus Checker Only. This app could utilize that feature so users can quickly and easily adjust arrival time font size to their preference - super small for those who want to see more at a glance, super big for those who can’t see smaller text, etc. 3. This app is a perfect candidate for a widget. Users could set their favorite bus stops in the widget (or maybe have one widget for each bus stop) so they’d be able to see the arrival times on each bus stop for let’s say the next 3 buses (to quickly decide if missing the very next bus would be a problem or not). Thanks. ### 4/5 — Bus checker *2022-01-27* I was really loving this app it accurately tells you when the bus is coming but lately it will say no bus stops are there and I would go online to see where my bus is it still has army time I’m not in the army and I don’t know how to tell army time and when I’m waiting for the bus it’s not giving me the stop I’m standing at it’s giving me a bus stop down the block can these issues be fixed !!! ### 2/5 — Lousy *2021-11-20* I used to love this app, since u decided to change to 24 hours time it’s the worst. I wold suggest the people who decided to up grade it shld also use it in the Bronx where it’s 24 hour time. Nowhere else is this 24 hours but the Bronx. I come out it says the hour time and guess what NO bus and I’m waiting first 10 minutes then another 10 minutes I would still be there I decided to use the bus across then the trains. So where is the bus ??? ### 3/5 — Lately it hasn’t been working *2021-11-16* When this app works- it’s amazing! A must-have! The bus countdowns are accurate and super helpful for my daily commute. However lately (the last 3ish months), the app hasn’t been work properly. It shows the bus scheduled times - not the countdown of how many minutes away the bus is (real time)- and it’s not accurate. My commute has become a small nightmare just with this minor hiccup on that’ll app. Please fix it! ### 1/5 — Bad update. *2021-11-16, version 6.3.18* This used to be my go to app. I loved the real time bus checker. But then the update to remove real time and go to army time in when the bus SHOULD arrive killed this for me. Hopefully there’s another update to fix this. ### 1/5 — No longer a good app *2021-10-18, version 6.3.18* This used to be one of the best NYC bus apps available. No longer. If commuting before about 5:30 am, it no longer shows times for approaching buses, it just pulls data showing scheduled times - which is useless in NYC. It’s a shame, this used to be such a useful app, with a good interface. ### 2/5 — Privacy concern *2021-10-13* The developer recently made a change to need “always” enabled in location settings to see bus times, versus just “while using”. Great app, but do not see why that is needed (other than revenue from location data), as the live arrival times worked fine without that earlier. ### 4/5 — NA *2021-08-24, version 6.3.18* Very helpful ### 1/5 — Highly inaccurate *2020-12-23, version 6.3.18* Gives time of bus arrivals that have nothing to do w reality. Said the bus was 20 minutes away and a bus came in 5 minutes ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible ads *2026-05-18, version 11.6.0* There is an ad constantly appearing trying to scare us into thinking our phone has been compromised. It has no way to cancel it and the buttons that might cancel it are fake. Quoting the app is the only way around it. Fix this or I’ll delete the app ### 1/5 — App constantly gives garbage data when a bus has not yet departed its origin point *2024-08-04, version 10.48.3* This app has wasted hours of my time in real life by supplying completely made up and randomly fluctuating ETAs whenever a bus has not yet departed its origin ### 1/5 — The worse new app I’ve ever seen *2022-06-30* This app is totally unusable, whereas before you could tap your stop and it would give you all the times of buses stoping there , this app give you none , impossible to navigate , can’t understand what they were thinking …. Really sad as it was one of the most useful apps even though it was not perfect this iterating is ridiculous ### 1/5 — The new version is terrible *2022-06-26, version 10.30.3* It used to be simple, easy to use and reliable app. Now it’s difficult to find bus stops, saving favorite stops means nothing as I can’t find the list of saved stops, and the adds are relentless… The app no longer shows scheduled buses that are not yet on the move… ### 1/5 — The update is awful *2022-06-24, version 10.30.3* I’ve used this for years and it used to be such a good app. It is now terrible after the recent update. It’s difficult to use and filled with annoying ads. If it doesn’t improve very shortly, I’m deleting it. ### 1/5 — Hate it *2022-06-23, version 10.30.3* I can’t make it work ### 1/5 — Fix it! *2022-04-12, version 6.3.18* Please please please fix the app. It use to be my #1 go to app when taking the bus. Now it just makes me mad every time I open it and see it still isn’t working right. ### 1/5 — Ruined *2022-03-11, version 6.3.18* Used to be a great app but someone ruined it and replaced the live times with the scheduled times that you can just look up. Useless app Now ### 1/5 — Why fix something that doesn’t need fixing? *2022-03-09, version 6.3.18* The time switched from countdown time to military time and that’s not helpful at all. Military time for busses to arrive is at the bus stop, bring back real time and location of the busses. Until then, this app is garbage. Will delete it. ### 1/5 — No More Countdown Time *2021-12-19* This app was great but the recent versions have done away with the countdown in minutes and switched to scheduled military time. Needless to say this is useless and not in real time. I don’t know what idiot came up with this idea but they should be fired immediately. If this app doesn’t update and go back to the countdown in minutes in 2 weeks I’m deleting it. Why would you screw up such a great working app? ## Most praised reviews (10 highest-rated) ### 5/5 — I Really love this app *2023-10-05, version 10.41* I got this app and I am using this more ,whenever I get to my school I really love it. ### 5/5 — Great app *2022-04-10, version 6.3.18* Accurate and useful. ### 5/5 — Very Satisfied. *2021-09-24* I love live this APP I have used it in 2 Boroughs QUEENS, BROOKLYN and it’s wonderful. Once in a while you have system down. But when it comes to bus schedule they are 99% Accurate. Thanks for this APP. I don’t drive and this app has been a blessing and a time saver for me.👏🏾👏🏾👏🏾👏🏾👏🏾 ### 5/5 — Mr *2021-09-07, version 6.3.18* Pretty good ### 5/5 — Great app must have in NY *2021-03-04, version 6.3.18* This app is incredible. I always need it and it’s always here. I highly recommend this app. ### 5/5 — Right on point *2021-03-01* I gave my young adult daughter this app. She is able to leave the house and get to the bus stop and catch her bus right on time, every time. Now she doesn’t have to wait for any length of time standing at the bus stop alone. ### 5/5 — Don't get rid of this app! *2020-11-20, version 6.3.18* Still the most reliable second only to the text the bus stop number!!! ### 5/5 — This is the “go to” app” for the bus. *2020-11-06* It tells you exactly how minutes it takes your bus to arrive at the bus stop. Syncs w/ the Apple Watch which is useful. User friendly. ### 5/5 — Awesome app!!!!!🙏🏽🙏🏽🙏🏽 *2020-10-31, version 6.3.18* Awesome app extremely reliable, the GPS is always on point. If you ride the bus this is a must have app!! ### 5/5 — I love this app! *2020-05-21, version 6.3.18* It’s accessible --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*