# NYC Child Support - ACCESS HRA

> NYC Child Support enrollment and management app for custodial and noncustodial parents. (iPhone/iPad app by Department of Information Technology And Telecomm.)

- Source: https://appshunter.io/ios/app/nyc-child-support-access-hra/id1587924041 (this page in markdown: same URL + `.md`)
- Developer: [Department of Information Technology And Telecomm](https://appshunter.io/developer/324897622)
- Category: Health & Fitness
- Price: Free
- Rating: 4.30/5 from 210 App Store ratings · 11 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 96 MB
- Languages: American English, Arabic, French (France), Korean, Russian, Chinese (Traditional, Taiwan)
- Released: 2022-01-29
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nyc-child-support-access-hra/id1587924041/reviews.md

## What is NYC Child Support?

ACCESS HRA Child Support Mobile makes it easy for all people in New York City to fill out an enrollment form for Child Support Services.


Log In

You can use your existing ACCESS HRA account to log in to this app. If you don’t have an account, you can create one in the app.


Submit Enrollment Form

Once you are logged in, you can submit an enrollment form right from your phone. We will ask you some questions about yourself, the Other Party, and the child or children. If you have children with multiple people, please submit an additional enrollment form for each of the Other Parties.


View Enrollment Summary

Once you have submitted your enrollment form for Child Support Services, you will be able to view and download a copy of the form.


Required Documents

Once you have submitted your enrollment form, you will see a list of documents that may be needed for your enrollment. Depending on the type of form you submitted, we will either ask that you return your documents to us directly from this app or we will provide a list of documents that you should bring with you to court. If you are returning documents to us through our mobile app, you can take a photo from your camera roll straight from the list shown to you on the screen. After you submit your enrollment form, someone from the NYC Office of Child Support Services will reach out to you to confirm the information and required documents.


Forms

New forms are available to submit for your Child Support case, including Challenge Forms and forms for programs such as the Arrears Credit Program and the Arrears Cap Program. 


Appointments and Notices

Cash Assistance clients can view NYC Child Support Appointments and Notices in the app.


For custodial parents

The app simplifies the child support enrollment process by asking you questions that more quickly help you complete the appropriate form. Once submitted, the forms and any required documentation is reviewed by an Office of Child Support Services (OCSS) staff member, who will contact you to confirm your submission and talk to you about the next steps. You can also use the app to provide OCSS your updated contact information and receive child support appointment reminders.


For noncustodial parents

As of December 2022, you can make child support payments to the government or the custodial parent directly through the app, without a fee, by using a credit card, debit card, PayPal, or Venmo. The app also provides you access to child support enforcement challenge forms and debt reduction application forms, which can be completed and submitted via the app. Once OCSS receives the submission, you will be contacted to discuss whether you qualify and the next steps.  You can also provide your updated contact information via the app.


ACCESS HRA Child Support Mobile is available in English, Spanish, Korean, Arabic, Russian, Traditional Chinese, and French.

## Key features

- Submit enrollment forms
- Upload required documents
- View enrollment summaries
- Make child support payments
- Access challenge and debt reduction forms
- View appointments and notices

## Recent user reviews (10 of 11)

All indexed reviews: https://appshunter.io/ios/app/nyc-child-support-access-hra/id1587924041/reviews.md

### 5/5 — Helpful

*2025-07-15*

Love the app poorly informed of its existence!

### 2/5 — They need to give a date

*2024-01-25*

I applied in October and I still didn’t get a date and it’s now January almost February.

### 3/5 — Make it better

*2023-03-07*

They need to make it so that if you're the receiver of the payments. You can check them and you don't have to go all the way to the website.

### 1/5 — Smh

*2023-02-23*

I been trying for over 18 years to get child support with no success hopefully this changes something

### 1/5 — submitting documents

*2022-12-10*

the app doesnt let you submit documents

### 4/5 — Hope this works

*2022-12-03, version 1.4*

I have been requesting paternity establishment services for eight years and HRA has not provided them yet. They “presumed” paternity was established despite my evidence that it wasn’t. This app gives me hope that the application will actually be processed.  I’ll update if it is another flop.

### 2/5 — System error

*2022-11-30*

Filled out the application just fine, but the system keeps getting an error and will not allow any documents to be uploaded. This needs to be fixed.

### 5/5 — Clean and functional

*2022-09-01, version 1.4*

A very easy to access and functional app that works well, this will make things easier to keep up with payments and access to my account.

### 1/5 — Keeps saying error

*2022-08-30*

App not allowing me to upload ANYTHING. It keeps saying error

### 4/5 — Thank you

*2022-08-23*

I’ve been trying a lot of things to try and figure how I was going to get help with my child support I tried everything and alot was unhelpful this app is definitely helping me with all I need help with thanks alot

## Frequently asked questions about NYC Child Support

### What does the NYC Child Support app do?

This app allows New York City residents to easily enroll in Child Support Services. You can submit enrollment forms, upload necessary documents, view a summary of your submitted forms, and access various child support-related forms. It also facilitates child support payments for noncustodial parents and allows viewing of appointments and notices for Cash Assistance clients.

### How do I submit an enrollment form?

Once logged into the app with your ACCESS HRA account, you can submit an enrollment form by answering questions about yourself, the other party, and the child(ren). If you have children with multiple individuals, you will need to submit a separate form for each. After submission, you can view and download a copy of the form.

### Can I make child support payments through the app?

Yes, as of December 2022, noncustodial parents can make child support payments directly through the app to the government or the custodial parent without any fees. Accepted payment methods include credit card, debit card, PayPal, and Venmo.

### Is this app available for free?

Yes, the NYC Child Support - ACCESS HRA app is available for free. There are no costs associated with downloading or using the app for its core functionalities, including submitting forms and making payments.

### What if I have questions about my enrollment or required documents?

After submitting your enrollment form, you will see a list of potentially required documents. Depending on the form, you may be prompted to return documents directly through the app by taking photos, or you will receive a list of documents to bring to court. An Office of Child Support Services staff member will also contact you to confirm information and required documents.

## Version history (last 5 releases)

### 1.14 — 2025-11-01

Minor bug fixes and enhancements.

### 1.12 — 2024-10-19

Minor bug fixes and security enhancements.

### 1.10 — 2023-12-09

Minor bug fixes and enhancements

### 1.8 — 2023-08-26

Minor bug fixes and enhancements

### 1.7 — 2023-04-15

Minor bug fixes and enhancements.

## Apps similar to NYC Child Support

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [myEmblemHealth](https://appshunter.io/ios/app/myemblemhealth/id1588106987) | 4.2 (28) | Free | Health & Fitness |
| [1199SEIU MyAccount](https://appshunter.io/ios/app/1199seiu-myaccount/id1554938788) | 2.6 (19) | Free | Health & Fitness |
| [Leading Edge Admin Mobile](https://appshunter.io/ios/app/leading-edge-admin-mobile/id868735965) | 4.7 (2,756) | Free | Health & Fitness |
| [MedFlyt](https://appshunter.io/ios/app/medflyt/id1165814775) | 4.8 (6,354) | Free | Health & Fitness |
| [Healthfirst NY](https://appshunter.io/ios/app/healthfirst-ny/id1464792066) | 4.9 (22,780) | Free | Health & Fitness |

## More apps by Department of Information Technology And Telecomm

- [NYC 311](https://appshunter.io/ios/app/nyc-311/id324897619)
- [NYC Media](https://appshunter.io/ios/app/nyc-media/id433177943)
- [NYC Buildings](https://appshunter.io/ios/app/nyc-buildings/id589095573)
- [Ready NYC](https://appshunter.io/ios/app/ready-nyc/id633614907)
- [NYCService](https://appshunter.io/ios/app/nycservice/id984030812)
- [NYC HRA Document Upload](https://appshunter.io/ios/app/nyc-hra-document-upload/id1067439293)

All apps by Department of Information Technology And Telecomm: https://appshunter.io/developer/324897622

## Related topics

[nyc access hra child support](https://appshunter.io/ios/topics/nyc-access-hra-child-support) · [ocss](https://appshunter.io/ios/topics/ocss) · [hra child support](https://appshunter.io/ios/topics/hra-child-support) · [nyc hra child support](https://appshunter.io/ios/topics/nyc-hra-child-support) · [child support app nyc](https://appshunter.io/ios/topics/child-support-app-nyc) · [nyc hra](https://appshunter.io/ios/topics/nyc-hra) · [nyc access hra](https://appshunter.io/ios/topics/nyc-access-hra) · [access hra login](https://appshunter.io/ios/topics/access-hra-login) · [access hra upload](https://appshunter.io/ios/topics/access-hra-upload) · [hra](https://appshunter.io/ios/topics/hra) · [hra app](https://appshunter.io/ios/topics/hra-app) · [access hra](https://appshunter.io/ios/topics/access-hra) · [ahra mobile app](https://appshunter.io/ios/topics/ahra-mobile-app) · [ahra](https://appshunter.io/ios/topics/ahra) · [access hra app](https://appshunter.io/ios/topics/access-hra-app) · [access hra mobile](https://appshunter.io/ios/topics/access-hra-mobile) · [child support app payment](https://appshunter.io/ios/topics/child-support-app-payment) · [maximus child support](https://appshunter.io/ios/topics/maximus-child-support) · [child support app](https://appshunter.io/ios/topics/child-support-app) · [free access hra](https://appshunter.io/ios/topics/free-access-hra)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*