# NYC Child Support - ACCESS HRA — user reviews

> 11 indexed App Store user reviews of NYC Child Support by Department of Information Technology And Telecomm, rated 4.30/5 from 210 ratings.

- Source: https://appshunter.io/ios/app/nyc-child-support-access-hra/id1587924041/reviews
- App overview in markdown: https://appshunter.io/ios/app/nyc-child-support-access-hra/id1587924041.md
- Rating breakdown: 5★ 167 · 4★ 3 · 3★ 7 · 2★ 3 · 1★ 30

## Most critical reviews (10 lowest-rated)

### 1/5 — Smh

*2023-02-23*

I been trying for over 18 years to get child support with no success hopefully this changes something

### 1/5 — submitting documents

*2022-12-10*

the app doesnt let you submit documents

### 1/5 — Keeps saying error

*2022-08-30*

App not allowing me to upload ANYTHING. It keeps saying error

### 1/5 — Terrible

*2022-04-03*

First I couldn’t fill out the application. Because of this error then when it finally let me , I couldn’t submit cause this error 
Request failed : internal server error (500)

### 2/5 — They need to give a date

*2024-01-25*

I applied in October and I still didn’t get a date and it’s now January almost February.

### 2/5 — System error

*2022-11-30*

Filled out the application just fine, but the system keeps getting an error and will not allow any documents to be uploaded. This needs to be fixed.

### 3/5 — Make it better

*2023-03-07*

They need to make it so that if you're the receiver of the payments. You can check them and you don't have to go all the way to the website.

### 4/5 — Hope this works

*2022-12-03, version 1.4*

I have been requesting paternity establishment services for eight years and HRA has not provided them yet. They “presumed” paternity was established despite my evidence that it wasn’t. This app gives me hope that the application will actually be processed.  I’ll update if it is another flop.

### 4/5 — Thank you

*2022-08-23*

I’ve been trying a lot of things to try and figure how I was going to get help with my child support I tried everything and alot was unhelpful this app is definitely helping me with all I need help with thanks alot

### 5/5 — Helpful

*2025-07-15*

Love the app poorly informed of its existence!

## Most praised reviews (1 highest-rated)

### 5/5 — Clean and functional

*2022-09-01, version 1.4*

A very easy to access and functional app that works well, this will make things easier to keep up with payments and access to my account.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*