# NYC Ferry — Explore NYC like never before

> New York City ferry ticketing, scheduling, and trip planning app. (iPhone/iPad app by Hornblower Cruises & Events.)

- Source: https://appshunter.io/ios/app/nyc-ferry/id1225258864 (this page in markdown: same URL + `.md`)
- Developer: [Hornblower Cruises & Events](https://appshunter.io/developer/1441573914)
- Category: Travel, Navigation
- Price: Free
- Rating: 4.90/5 from 52,385 App Store ratings · 194 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 121 MB
- Languages: Korean, Greek, Dutch, Danish, German (Germany), Latvian, Russian, Romanian, Lithuanian, Malay and 34 more
- Released: 2017-04-24
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/nyc-ferry/id1225258864/reviews.md

## What is NYC Ferry?

Commuting made comfortable with NYC Ferry. Come see just how easy (and enjoyable) your journey can be.

 

Here are 5 great things you can expect from the NYC Ferry app:

   Help NYC “go green” with paperless ticketing! Buy and use tickets directly from your phone.
   Take the stress out of your commute with live scheduling and real-time updates.
   Get ready for an adventure! Explore NYC with our end-to-end trip planner.
   Stay ahead of the game with push notifications for the routes that matter to YOU.
   Love to ride? Take advantage of our 30-day Unlimited Pass! Available in-app only.
 

NYC Ferry (operated by Hornblower) proudly serves New Yorkers in Manhattan, Brooklyn, Queens and The Bronx along the East River. Our state-of-the-art vessels offer you a better commuting experience—all for the same price as a subway ride!

## Key features

- Paperless ticketing
- Live scheduling
- Real-time updates
- End-to-end trip planner
- Push notifications
- 30-day Unlimited Pass

## Chart rankings

- #193 in Top Free · Travel (US App Store)

## What do users think of NYC Ferry?

Overall sentiment: neutral

**Pros**

- 🚀 Efficient and convenient
- 🚢 Great ferry experience
- 👍 User-friendly app
- 💰 Affordable transportation
- 🌉 Beautiful views and scenery

**Cons**

- 🐛 Crashes and glitches
- ⏱️ Unreliable and late schedules
- 💳 Payment issues and overcharging
- 🗺️ Confusing navigation and trip planning
- 🚫 Lack of customer support

**Commonly reported bugs**

- App freezing and crashing
- Inaccurate schedules and route information
- Payment processing errors
- Compatibility issues with newer devices
- Login and account management problems

**Most requested features**

- Improved trip planning and route optimization
- Real-time service updates and delay notifications
- Ability to change account information
- More ferry routes and increased frequency
- Better integration with other transportation apps

## Recent user reviews (10 of 194)

All indexed reviews: https://appshunter.io/ios/app/nyc-ferry/id1225258864/reviews.md

### 5/5 — Amazing

*2026-08-18, version 5.9.3*

Great!

### 1/5 — Needs UI Testing

*2026-08-14, version 5.9.3*

I am begging the developers to ask a random person on the street to use the app, observe them trying to use it, and use that to fix the app. Very unintuitive.

### 1/5 — Malo

*2026-08-10, version 5.9.3*

Nuestra experiencia con New York Ferries fue muy decepcionante y, sinceramente, sentimos que la situación se manejó con muy poca consideración hacia los pasajeros.

Estábamos haciendo un recorrido y, al llegar a la última parada, debíamos tomar ESE MISMO BARCO para regresar al punto de partida donde habíamos comprado nuestros boletos. En ese momento estaba lloviendo extremadamente fuerte y había una tormenta eléctrica.

Viajábamos con niños y explicamos al personal que ya teníamos nuestros boletos y códigos de barras en el celular. Les pedimos, por favor, que nos permitieran permanecer dentro del barco y simplemente escanear nuestros boletos allí, ya que de todas maneras íbamos a volver a subir al mismo barco.

A pesar de las condiciones climáticas, nos obligaron a bajar. No solamente a nosotros: hicieron bajar a todos los pasajeros, formar una fila afuera bajo la fuerte lluvia, escanear nuevamente los códigos de barras y después volver a subir AL MISMO BARCO del que acabábamos de bajar.

Terminamos completamente mojados, incluyendo los niños, en medio de una tormenta eléctrica, por un procedimiento que perfectamente podría haberse realizado sin exponer a los pasajeros a esas condiciones.

Entendemos que existan procedimientos y controles de boletos, pero también debería existir sentido común, flexibilidad y consideración por la seguridad y el bienestar de los pasajeros, especialmente cuando hay niños y condiciones meteorológicas severas.

Fue una experiencia innecesariamente desagradable y esperamos sinceramente que New York Ferries revise este procedimiento para evitar que otras familias tengan que pasar por una situación similar.

### 3/5 — Needs Improvement

*2026-08-09, version 5.9.3*

Tonight I attempted to take the last ferry from DUMBO to North Williamsburg and it was a complete mess. Dozens of tourists were in the wrong lines as for most people ERA and ERB is confusing and they need more guidance. Once the ferry came it was at near-capacity and only a handful of people could get on. NYC Ferry should extend its weekend hours in the summer to avoid scenarios like these. Even worse was that once the ferry left many tourists had no idea that was the last ferry (clearly marked in app) and workers would not communicate that fact. This experience makes me less likely to ride and support the current ferry system contractor as a NYC tax payer. Ultimately, I want a refund for my ticket as I was unable to take the ferry.

### 5/5 — Wow

*2026-08-02, version 5.9.3*

My family walked down to get on the ferry. I like that fact that the bottom part had AC/refreshment. We went to the top. So that we. Would take pictures. So much fun!!!

### 1/5 — Payment issues

*2026-07-25, version 5.9.2*

Terrible app. The payment randomly fails from time to time, temporarily charging the credit card but not allowing to buy the ticket. This is an ongoing issue for over a year that has not been fixed yet.

### 1/5 — Terrible UX

*2026-07-24, version 5.9.2*

The navigation and orientation of this app for ferry schedules is Terrible. It should be rebuilt.

### 5/5 — Best Service in NYC

*2026-07-22, version 5.9.2*

Thank God for the ferry and those who work it! You make experiences great!

### 5/5 — Great service

*2026-07-19, version 5.9.2*

Lacks synchronisation with SIR Staten Island need AI to make a time table which is in synch

### 5/5 — Ride to Work

*2026-07-16, version 5.9.2*

It was so wonderful the fact that I was able to see an amazing view of New York and I was able to see the Statue of Liberty and  almost forgot that I was going to work. I almost missed my stop. It was so amazing. Definitely should check it out.

## Frequently asked questions about NYC Ferry

### What does the NYC Ferry app do?

The app allows you to purchase and use paperless ferry tickets directly from your phone. It also provides live scheduling information, real-time updates on ferry movements, and a trip planner to help you navigate your journey across New York City's waterways.

### What are the key features of the NYC Ferry app?

Key features include paperless ticketing for a green commute, live scheduling and real-time updates to avoid delays, an end-to-end trip planner for exploring routes, personalized push notifications for your preferred routes, and the option to purchase a 30-day Unlimited Pass directly within the app.

### How much does the NYC Ferry app cost?

The app itself is free to download and use for ticketing and planning. While ferry rides have a cost comparable to a subway ride, the app facilitates these purchases. An optional 30-day Unlimited Pass is also available for purchase within the app.

### What areas does NYC Ferry serve?

NYC Ferry, operated by Hornblower, serves New Yorkers across Manhattan, Brooklyn, Queens, and The Bronx along the East River. The app helps you plan journeys within these service areas.

### Can I use the app to plan a trip to different boroughs?

Yes, the app features an end-to-end trip planner designed to help you explore NYC by ferry. You can plan your journeys across the various routes that connect Manhattan, Brooklyn, Queens, and The Bronx, offering a unique perspective on the city.

## Version history (last 5 releases)

### 5.9.3 — 2026-07-27

- Bug fixes

### 5.9.2 — 2026-06-08

- Bug fixes

### 5.9.1 — 2026-05-18

- Bug fixes

### 5.9.0 — 2026-03-29

- Bug fixes

### 5.8.9 — 2026-02-06

- Bug fixes

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## More apps by Hornblower Cruises & Events

- [City Experiences](https://appshunter.io/ios/app/city-experiences/id1449281320)
- [Anchor Operating System](https://appshunter.io/ios/app/anchor-operating-system/id1449765323)
- [Alcatraz City Cruises](https://appshunter.io/ios/app/alcatraz-city-cruises/id1469305231)
- [American Queen Voyages](https://appshunter.io/ios/app/american-queen-voyages/id1474875682)
- [Statue Cruises](https://appshunter.io/ios/app/statue-cruises/id1505751742)

All apps by Hornblower Cruises & Events: https://appshunter.io/developer/1441573914

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
