# NYC Transit: MTA Subway & Bus — user reviews > 187 indexed App Store user reviews of NYC Transit by Adamton Apps ltd, rated 4.60/5 from 38,596 ratings. - Source: https://appshunter.io/ios/app/nyc-transit-mta-subway-and-bus/id1146998152/reviews - App overview in markdown: https://appshunter.io/ios/app/nyc-transit-mta-subway-and-bus/id1146998152.md - Rating breakdown: 5★ 31,381 · 4★ 3,457 · 3★ 1,355 · 2★ 655 · 1★ 1,748 ## What do users think of NYC Transit? Overall sentiment: neutral **Pros** - 🚀 Helpful for navigating NYC transit - 👍 Provides multiple route options - 💡 Customizable favorites and settings - 🚀 Useful for tourists and new users - 👍 Accurate real-time information **Cons** - 🐛 Inaccurate arrival/departure times - 🐛 Missing major transit stops - 🐛 Unreliable GPS tracking - 🐛 Confusing interface for multi-modal trips - 🐛 Slow performance and glitches **Commonly reported bugs** - Location tracking issues - Disappearing transit information - Inconsistent data between different views **Most requested features** - Separate subway and rail information - Option to minimize walking - Improved release notes and communication - Voice-guided directions - Alerts for service changes and disruptions ## Newest reviews (12 of 187) ### 2/5 — Timing *2026-08-10, version 2026.8.1* Bus or train schedules are not always accurate. ### 3/5 — Bus not showing schedule *2026-07-27, version 2026.8.1* The b61 for 4am to 5 am does not always show time schedule for downtime buses ### 4/5 — Great UX, unreliable bus times *2026-07-15, version 2026.8.1* This app is very confortable to use, but the consistently unreliable bus times makes it unusable in practice. I thought it was using the official MTA times but I’ve been getting different times from other transit apps. Edit: I was confirmed it’s using official MYA times which, I’ve learned since, are unreliable. Unless you roll out a crowdsourcing system à la Transit, there isn’t much that can be done. ### 4/5 — Great, but with a few flaws *2026-07-14* I tried this app and ‘NYC Subway’. This is a far better app. I was visiting from out of town and had visited many years earlier. I like the NYC subway. It is easy to get around. But some things are confusing and this app just does not get it right. We were staying at a hotel near the 33rd street, green, #6 line. During most of the day, only the #6 train stops there. This app’s map says that the 4 also stops there. It does, but only late at night. It took me a day to figure out this error in these maps. But the route directions to get from one place to another were fine most of the time. We wanted to go to Yankees stadium. The app sent us south on #6 to 14th street to change to the #4. We ended up going north on #6 to Grand Central Station, then switch trains there. That seemed far more logical. Still, I could not have found my way around the NYC subway without this app. **Developer response:** Thanks for the detailed feedback! 😊 Sorry about the confusion with the 4 train timing and routing logic, we'll pass this along to improve accuracy. Glad it still helped you get around overall! From the NYC Transit Team ### 3/5 — Bus transit never accurate *2026-07-14, version 2026.8.1* Always end up waiting longer than time it says ### 3/5 — NYC Transit, seems about right!! *2026-06-30* The app works… mostly. The design is genuinely pretty, the colors don’t hurt my eyes, and the core features (live bus location, countdowns, alternate options, and estimated arrival times) actually do what they’re supposed to. Solid B+ on the “not completely useless” scale. For the price though? It’s giving “I’ll get to it when I feel like it.” Arrival times regularly exist in their own timeline, routes forget to update like they’ve got better things to do, and on event days or holidays the app just throws its hands up and offers the same generic schedule it’s had since 2019. Real helpful when half the city is shut down. Saved stops and favorite lines? Cute idea. They work when they remember they have a job. And the “bus only” filter is delightfully inclusive — still shows trains like it’s trying to unionize public transit. It’s functional enough that I’m not deleting it yet, but it could stand to receive some updates before it fully commits to the bit of being an expensive suggestion app. **Developer response:** Fair points all around! 😅 We hear you on the holiday schedules and filter bugs. Please reach out to our support team so we can dig into those saved stops and "bus only" filter issues specifically. From the NYC Transit Team ### 4/5 — So much better than the official Mta app *2026-06-16, version 2026.8.1* I love how easy it is to see stops and the times until the bus arrives is always accurate ### 4/5 — Great app *2026-05-22, version 2026.7.4* This app is very helpful when im getting around the city but I wish you could favorite trains/bus stops ### 2/5 — RUTA 55 *2026-03-04, version 2026.3* Muy mal servicio todas las mañanas, choferes racistas, impuntualidad y aparte le dan servicio a quien les parece no a todo el mundo.( No habren la puerta ) el chofer 808 de hoy 3 marzo de 2026 siempre hace lo mismo. Se ríe en tu cara y te deja esperando abrir la puerta y aunq valla vacío el nunca me habré la puerta para subir. ### 4/5 — To Soon *2026-03-03, version 2026.3* For review ### 2/5 — Travel issues *2026-02-05, version 2026.1.2* I don’t think I’m the only one experiencing this issue. Every time I try to plan for travel, it gives me everything but the fastest time and route and it makes no sense! Don’t get me started on the bus times…never accurate. There really is no point of this app with all the issues ### 4/5 — Awesome app *2026-02-03, version 2026.1.2* Really good app. Very helpful. ## Most critical reviews (10 lowest-rated) ### 1/5 — It’s been sucking lately *2026-07-22, version 2026.8.1* Not accurate and not loading what’s going on ### 1/5 — if you dont have pro it's irritating *2026-07-21, version 2026.8.1* the ad comes up every time you open the app ### 1/5 — Terrible App *2026-06-12, version 2026.8.1* Good luck changing directions ### 1/5 — Search function sucks and not real time info *2026-05-16, version 2026.6.1* Under lines, it does not show all lines. If you search for one, it doesn’t come up. Why??? The LIRR is closed for a strike, yet they only bring up two routes and both are on LIRR… seriously? If you want to see more than the two options pay up. No thanks. ### 1/5 — B65 *2026-04-07, version 2026.4.2* It’s 50-50 whether or not the bus arrive based on the app schedule ### 1/5 — Half the time the train and bus lines disappear, and don’t come up when you search for them. *2026-03-03, version 2026.3* How does the R, N AND W just disappear into thin air. Such a mystery. ### 1/5 — RUTA 55 *2026-01-20, version 2026.1.1* Muy mal servicio todas las mañanas, choferes racistas, impuntualidad y aparte le dan servicio a quien les parece no a todo el mundo.( No habren la puerta ) el chofer 808 de hy 20 de enero 2026 siempre hace lo mismo. Se ríe en tu cara y te deja como si la temperatura estuviera buena ### 1/5 — No Idea Where Their Own Buses Are! *2025-12-30, version 2025.5.6* This app is correct about 10% of the time. There are times where I am sitting on a bus for two stops after I get on and the app is saying it hasn’t reached my original boarding location. Besides fantom buses that never appear the general timing is off by over one minute. You can be running to get a bus and it will have passes two minutes before. buses ### 1/5 — Took away abilities *2025-10-10, version 2025.5.2* You were able to zoom out and tap stops next to you. For some reason they took that feature away. ### 1/5 — ?? *2025-10-10, version 2025.5.2* why can’t I click the red dots to see the bus or train times, every time I wanna click on it it scroll up to the menu bar. ## Most praised reviews (10 highest-rated) ### 5/5 — Buen trabajo *2026-08-14, version 2026.8.1* Excelente ### 5/5 — Nyc transit *2026-06-11, version 2026.8* Very reliable always helped me get to highschool on time before I graduated and always helps me get to work 💯 ### 5/5 — Amazing!! *2026-06-07, version 2026.8* Muy exacta de las mejores opciones! ### 5/5 — Grateful *2026-05-20, version 2026.7.4* Grateful for this app ### 5/5 — Best app ever *2026-04-25, version 2026.5* I love this app so much ### 5/5 — Mostly free *2026-04-01, version 2026.4.1* Honestly I just like the fact that it’s free, maybe an ad pop up every once in a while but I can map my route out no issues. ### 5/5 — Keeps getting better *2026-03-12, version 2026.4* This is my go-to NYC transit app. Developers keep looking at ways to improve & expand the app’s services. ### 5/5 — Horrible Service 😒 *2026-02-04, version 2026.1.2* Don’t know what was going on with MTA’s service on Fulton Street going to Broadway Junction but both bus and train service sucked😒 ### 5/5 — New updates stink *2026-01-12, version 2026.1.1* I don’t like the new updates makes it harder to navigate ### 5/5 — *New Realization* *2025-12-17, version 2025.5.6* Didn’t realize this was the app I was supposed to be using. I think it’s better than the old transit app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*