# NYCPS - NYCSA Mobile — user reviews > 37 indexed App Store user reviews of NYCPS by New York City Dept of Education, rated 1.51/5 from 63 ratings. - Source: https://appshunter.io/ios/app/nycps-nycsa-mobile/id6461821078/reviews - App overview in markdown: https://appshunter.io/ios/app/nycps-nycsa-mobile/id6461821078.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 1 · 2★ 2 · 1★ 53 ## Newest reviews (16 of 37) ### 1/5 — It is not working difficult to log in *2024-08-30, version 2.1* This app is not working consistently. It is very difficult to log in! Please make this work better because parents are very busy and do not have time to waste for this app. ### 1/5 — The app doesn’t let to log in *2024-08-17, version 2.1* I log in with the correct parental email but the second I hit enter the screen freezes and the app won’t let to proceed forwards. Please fix this bug as soon as possible! Thank you!! ### 1/5 — Logging in doesn’t work *2024-07-14, version 1.1* There is a prompt to log in, but it doesn’t recognize the credentials for my parent account. ### 1/5 — why *2024-07-05, version 1.1* The app doesn’t even let u log in I cannot use the website because it doesn’t work for me at the moment and this!? Please just fix it so at least I could log in once without trying a million times just to get nowhere Thank you ### 1/5 — Does not work at all *2024-07-02, version 1.1* Not working at all ### 1/5 — Does not work *2024-07-01, version 1.1* All it does is crash crash crash. Never let you get going. Great job New York City schools. Wonder why our kids can’t read or do math. ### 1/5 — Can’t login *2024-03-27, version 1.1* I put in the right username and password, but the system gave me an error message. What’s up with that? This app should be removed from the App Store. ### 1/5 — Apple app not working *2024-03-07, version 1.1* It goes to select student page after log in but it’s blank I can’t find the list. It won’t let me go back or forward either so it’s stuck on that page. ### 1/5 — App is no longer working *2024-02-14, version 1.1* Every time I try login using the app, it doesn’t work. However, the website works. ### 1/5 — Horrible *2024-02-10, version 1.1* It won’t let me log in no matter how many times I put in the username and password. Waste of time. ### 1/5 — Can’t even log in *2024-01-24, version 1.1* App doesn’t even allow you to log in. I can log in on the actual site just fine, but not the app. Useless ### 1/5 — Doesn’t work more than half the time. *2024-01-03, version 1.1* Grading system is not broken down into percentages. Not intuitive at all. Please bring back PupilPath. ### 1/5 — Doesn’t work with larger text size *2023-11-08, version 1.0* If you have your device set to a larger text size, you can’t see most of the options, including Log In. This is on an iPhone SE 2022. ### 1/5 — Unable log in *2023-11-07, version 1.0* Unable to log in, stating that the username and password are incorrect, but logging in on the webpage is correct. ### 1/5 — Not even worth it *2023-11-02, version 1.0* Doesn’t even work ### 1/5 — This app *2023-11-01, version 1.0* It won’t let you go back to put in the right one even when u delete the app and reinstall it ## Most critical reviews (10 lowest-rated) ### 1/5 — Stuck at “Select Student” *2026-06-26, version 2.1* When I login, it forces me to select a student when there is no student to select, and I can’t sign out of it, whenever I open the app, it stuck at that page ### 1/5 — Log in doesn’t work *2025-10-23, version 2.1* How am I supposed to get in? ### 1/5 — Is not working *2025-03-16, version 2.1* It doesn’t let me to login in ### 1/5 — Can’t login *2025-02-04, version 2.1* Login doesn’t work. ### 1/5 — Can’t login *2025-01-25, version 2.1* Really simple, cannot login and stayed in the loading screen for way too long. ### 1/5 — What’s the point if u can’t even log in?!?! *2025-01-06, version 2.1* Created for what purpose? ### 1/5 — I can’t stay logged in *2024-11-19, version 2.1* I’m sorry but the app barely functions properly I log in and the next time I open the app it logs me out and I have redo the process of logging in again and again it’s frustrating I’d love it if the app would actually let me stay logged in ### 1/5 — Terrible app. Useless. *2024-11-19, version 2.1* It’s impossible to login via this app. I’ve managed to get in via Safari, but it has never accepted my password in this app. ### 1/5 — Can not Login in *2024-09-16, version 2.1* This App Can Not Login even with the right information. ### 1/5 — Una perdida de tiempo y data en el telefono *2024-09-08, version 2.1* Es solo un icono en mi telefono para poder accesar a mi cuenta me manda a la paguina web, entonces una perdida de tiempo. Al igual que la paguina web del DOE. ## Most praised reviews (5 highest-rated) ### 5/5 — Loaded to a blink page. *2025-04-10, version 2.1* There is not much to say these apps never seem to work the way the picture suggests. Logged in with no issues but when I have to “Select a Student” there is nothing to choose as if my child isn’t in the system but logging in on website works fine. ### 5/5 — Logged In without Issues *2024-09-02, version 2.1* Honestly, I do not understand the 1 start people are giving here. I was able to log in without any issues. I can switch between my kids, grade tab, attendances tab and other tab. I am even seeing my previous notifications dated two years ago. This app is very straightforward. I am using it on iPhone 12 too. ### 5/5 — Very simple to look up schedule and report card. *2024-03-20, version 1.1* Those who are giving this simple app a one star are those who are failing. ### 5/5 — Easy *2023-10-25, version 1.0* Just got logged in (12 pro max) and app easy to use can swap between kids and see schedules and attendance plus all notices sent. ### 2/5 — No login *2023-11-15, version 1.0* There is no log-in to use the app. Only school calendar, public school athletic league and learning resources link is there. Where do I login to the app? I’m on iPhone 7 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*