# NYCPS - TeachHub Mobile — user reviews > 56 indexed App Store user reviews of NYCPS by New York City Dept of Education, rated 1.62/5 from 183 ratings. - Source: https://appshunter.io/ios/app/nycps-teachhub-mobile/id6461821314/reviews - App overview in markdown: https://appshunter.io/ios/app/nycps-teachhub-mobile/id6461821314.md - Rating breakdown: 5★ 22 · 4★ 5 · 3★ 3 · 2★ 5 · 1★ 148 ## What do users think of NYCPS? Overall sentiment: negative **Pros** - 📱 Mobile accessibility for grade checking - 📊 Clear grade and assignment display - ✅ Functional gradebook information viewing **Cons** - 🐛 Persistent login failures and authentication errors - 🔄 Automatic logout after closing app - ❌ Missing grades not displaying despite being available online - 🎨 Poor UI/UX design and confusing navigation - ⚠️ Frequent app crashes - 🔐 Session management issues requiring repeated logins - 📵 Text unreadable or off-screen - 🐢 Laggy and slow performance - ❓ Confusing error messages (redirect URI errors) - 🔀 Inconsistent functionality across sessions **Commonly reported bugs** - Login screen loops back to login after authentication - Grades not loading despite being available in web version - App crashes 10 seconds after opening - Blue question mark box appears next to username field - Redirect URI information error on login - Assignments displaying incorrect point scales (10/10 shows as 10/100) - Schedule tab only shows 2 of 5 days - App logs out user when reopened after period of inactivity - Navigation is broken in certain sections - Inconsistent app behavior between sessions **Most requested features** - Full 5-day schedule view without clicking arrows - Combined grades and assignments section - Correct grade scale display (not forcing 100-point scale) - Past grades and attendance history viewing - Account settings and language preferences - Persistent login sessions - Better error messaging and user guidance - Improved mobile responsiveness - Feature parity with PupilPath ## Newest reviews (14 of 56) ### 1/5 — Can’t log in *2025-09-11, version 4.0* Why make an app that doesn’t work? I can’t log in at all. ### 1/5 — Unbelievably awful *2025-09-10, version 4.0* There absolutely no way an organization like the DOE can’t even create a decent app that’s actually usable. Why do I have to log in every time I open the app? Navigating it is just really buggy and annoying. The whole app feels like I’m on a browser or something. Please fix your app. ### 1/5 — Why *2025-08-26, version 4.0* The fact that this comes from the state with the most funding for education in the country terrifies me. ### 1/5 — Ew *2025-08-05, version 4.0* This app is so ugly bro when I log in and then stay out of the app for a bit it signs me out. Update your app or something ### 1/5 — Can it even be used? *2025-04-02, version 4.0* Half the time it wont even let me log in like im wasting my time writing this review because normal horrible system it will be inevitable to listen to people huh nycdoe? ### 1/5 — Horrible *2025-03-30, version 4.0* App decides when it wants and doesn’t want to work, always need to log in manually ### 1/5 — Fix it *2025-02-14, version 4.0* Every time I log in it logs me out. I can’t even use it ### 1/5 — bad *2025-01-28, version 4.0* not ok ### 1/5 — App not functional *2025-01-23, version 4.0* App refuses to log you in after signing in the NYC students and also decides to log you out after closing the app ### 1/5 — terrible *2025-01-23, version 4.0* ts is so trash its so laggy bruh js use the website ### 1/5 — Trash *2024-11-20, version 4.0* Just trash so bad and many glitches and bugs ### 1/5 — Trash app *2024-11-19, version 4.0* I’m sorry but the app doesn’t work when you try to use it after you last used it ,it just logs you out and you have log back in which you would think oh it’s not that work yea it isn’t it’s just really annoying and after a long day have to log in again to a app that’s supposed to help you check school things yea it gets tiring and very very annoying. If you are going to have bad schools at least make the app work properly that’s the least you could do. ### 1/5 — Bad school *2024-11-11, version 4.0* A bad app for Eagle Academy, and other private schools ### 1/5 — Doesn't come close to working *2024-10-24, version 4.0* When you open the app the first thing it asks is if you are a student and want to log in. This app is literally named Teach Hub, isn't it supposed to be for staff? Getting past that, if you try to log in it's just an endless circle of nothingness. You log in and it takes you back to the main screen where it asks you to log in again. I can't believe this is how tax payer dollars are being spent. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2026-07-01, version 4.0* I log in and everything doesn’t show anything so idk if it a good app I literally log like 6 and doesn’t budge ### 1/5 — Terrible app *2026-06-08, version 4.0* The app was terrible ### 1/5 — Stops working after a while *2026-05-10, version 4.0* Been working for months and now all of a sudden it freezes and closes me out every time I try to log in fix your damn app ts sucks ### 1/5 — App Fails to Load for Me *2026-03-24, version 4.0* This app was already buggy, but now recently it got a lot more worse. I enter my credentials and it just does not load. I have noticed when I enter my username/email a blue box outlined in white with a white question mark appears next to it. I have tried redownloading, turning my phone off, uninstalling the app numerous times. I would appreciate if this problem gets resolved ASAP because my school only uses teachhub for grade inputs. Thanks, Justin ### 1/5 — Nope *2026-03-03, version 4.0* Ohio no ### 1/5 — Sad ): *2026-02-03, version 4.0* This app might be the worst bs in the world ### 1/5 — Bad just bad *2025-10-27, version 4.0* Very very bad provides bad for hw ### 1/5 — It’s not that good *2025-10-27, version 4.0* It’s not that good cause what are you even supposed to do? It’s not even teach up no more. It’s not even useful when you try to go to a.com. It’s even better. This app is the worst. ### 1/5 — Trash as app *2025-10-19, version 4.0* It just trash ### 1/5 — Bad UI *2025-10-15, version 4.0* Most of the text is unreadable or off-screen ## Most praised reviews (9 highest-rated) ### 5/5 — Thank you *2025-10-09, version 4.0* I can’t normally check on devices other than my phone and this is great just for that ### 5/5 — Good *2025-06-04, version 4.0* Fire app let me look at all my grades and apsents very helpful. ### 5/5 — why are ppl saying this is bad? *2025-03-13, version 4.0* amazing app, shows me all my grades layed out along with the assignments. ### 5/5 — COOL *2025-02-03, version 4.0* SO GOOD ### 4/5 — Decent app *2023-10-24, version 1.0* It works in terms of necessities. It doesn’t have the best interface but it’s better than the gradebook on the TeachHub site. ### 3/5 — not bad… *2026-06-26, version 4.0* its good but when i clicked on my grades, it just showed a blank white screen showing just my name with blue bar at the top. ### 3/5 — App crashing *2024-11-21, version 4.0* The app keeps crashing ### 3/5 — Could be better *2023-10-22* I’m glad that the doe finally released a mobile app for their gradebook after around a year of using the poorly designed teachhub gradebook. Ever since the demise of pupil path, the doe has struggled to make an actual functional gradebook for not only students, but teachers. While this app much better then the teachhub gradebook website, this app is very poorly designed and unorganized. The schedule tab is an example of that, it makes no sense only seeing 2 days out of the 5 day schedule and in order to view the rest, you have to click an arrow. Why not just have it where you can see the whole schedule and not half of it. Another issue is the grades tab, personally for me and for others, it doesn’t seem to work nor show any grades, so it would be great to have that fixed. In my person opinion, I think the grades and assignments tab should be combined into one section making it easier to look at grades and assignments. Another big issue issue is the fact that all assignments are out of 100, even if teachers choose to have it be something else. For example, if a teacher used a 10/10 scale, it would show up as a 10/100. While it does calculate it normally, it’s very confusing. In conclusion, this app is a step in the right direction though contains a lot of bugs and issues. If fixed, it would make this app extremely useful for students and teachers. ### 2/5 — App is inconsistent and lags *2024-01-20, version 1.1* This replaced oupilpath from ny doe grading. App need improvement and doe staff needs help using it needs better features and mobile friendly help --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*