# Nykaa Fashion - Shopping App > Online Indian fashion shopping app for luxury clothing, jewelry, footwear, and accessories. (iPhone/iPad app by FSN E-COMMERCE VENTURES PRIVATE LIMITED.) - Source: https://appshunter.io/ios/app/nykaa-fashion-shopping-app/id1439872423 (this page in markdown: same URL + `.md`) - Developer: [FSN E-COMMERCE VENTURES PRIVATE LIMITED](https://appshunter.io/developer/1022363907) - Category: Shopping, Lifestyle - Price: Free - Rating: 4.70/5 from 4,547 App Store ratings · 93 written reviews indexed - Age rating: 9+ - Requires: iOS 16.0 · 109 MB - Languages: American English - Released: 2018-12-06 - Data updated: 2026-08-27 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/nykaa-fashion-shopping-app/id1439872423/reviews.md ## What is Nykaa Fashion? Nykaa Fashion Online Shopping App is your go-to online shopping app in India to get your hands on the latest luxury collections. Your one-stop destination to luxurious shopping, Nykaa Fashion App offers you curated clothing and accessories collections! With the Nykaa online fashion shopping app, discover the most iconic brands online. Enjoy the ease of being able to browse and buy from anywhere at any point in time with the Nykaa shopping app. Get products delivered at your doorstep, shop from our made-to-order range and get apparels made exclusively for you, enjoy easy exchange and return policy for many styles online, get notified for seasonal promotions, sales and surprise discounts on designer apparels, all at Nykaa Fashion online store. Nykaa Fashion Online Shopping App offers:- With 250+ renowned and emerging brands across clothing apparels, jewellery, footwear, lingerie, etc. Nykaa Fashion online shopping app offers you a curated edit of your favourite styles in contemporary and ethnic fashion that are 100% authentic and are directly scoured from the brands! Ethnic wear collections Come indulge in a variety of ethnic wear collections at Nykaa Fashion, the best ethnic wear shopping app for women. From wedding lehengas to sarees, kurtas to dresses, gowns to salwars sets to trousers and palazzo pants, you can find it all at our online fashion store. Trust us when it comes to designer ethnic collections for women online shopping apps as we are one of the best online shopping apps in India. Contemporary wear collections When you shop at Nykaa Fashion, one of the best clothing apps, you never have to crib about low varieties and same old stuff at overpriced rates. Get the best of women’s fashion online, by Label Ritu Kumar, AND, Global Desi, Alaya by Stage3, AM:PM, Varun Bahl and many more only at Nykaa Fashion App. And what’s even more exciting is that you can get these collections at amazing prices, while the offers and sales seasons go live on Nykaa Fashion, the best shopping app for IOS. Jewellery collections From ethnic jewellery to fashion jewellery, you can now surf it all effortlessly with the Nykaa Fashion app, the best online jewellery shopping app in India. With fresh collections being updated every week on the app, get your hands on the latest designer jewellery pieces from brands like Tribe by Amrapali, Misho, Pipa Bella, SIA, Studio Kassa, Zohra, and many more at Nykaa Fashion. Footwear collection The best ladies footwear app online, Nykaa Fashion brings your both ethnic as well as contemporary footwear collections varying across different styles and trends. Discover a variety of collections from brands like Colaba Causeway, INOCHHI, OCEEDEE, ZTOES, Vareli Bafna and many more. Handbags collection Come and explore from the varied range of handbags collection with the Nykaa Fashion online shopping app. Choose across 500+ products from brands like Adora by Ankita, Baggit, Caprese, Eske Paris, ESBEDA, Hidesign, Inai, and many more. App Features: • Choose from our curated edit of over 250+ designers and brands for your favourite style in contemporary and ethnic fashion. • Keep yourself updated in the world of fashion with Nykaa Fashion app PUSH NOTIFICATIONS. • Save the items that you loved the most to your own Wishlist collection. Simply tap the HEART ICON. • Easy exchange and return policy at Nykaa Fashion for many styles. • Enjoy flat 10% off on your first order with the Nykaa Fashion app. • Browse through Style Files – Nykaa Fashion blog, to know more about the latest trends in fashion. Specially curated styling tips by our experts, Style Files gives you a deeper insight on what’s in vogue now. From celeb styles to how-to files, you can find it all here at the Nykaa Fashion blog. Make this online shopping app your go-to app to get your hands on the best and the latest designer collections. Download Nykaa Fashion online shopping app today to enjoy many of its benefits! ## Key features - Curated luxury fashion collections - Ethnic and contemporary wear - Designer jewelry and footwear - Handbag collection - Over 250 authentic brands - Made-to-order apparels - Easy exchange and return policy ## What do users think of Nykaa Fashion? Overall sentiment: negative **Pros** - 💯 Excellent customer service - 👍 Responsive and helpful agents - 🛒 Great product selection **Cons** - 🐛 Buggy app performance - ⏱️ Delayed deliveries - 🤔 Inaccurate product descriptions - 🤯 Fraudulent practices - 👎 Poor return/refund process - 🙄 Rude and unhelpful customer support **Commonly reported bugs** - Unable to add address or proceed with order - Inconsistent product availability and sizing - Payment issues and failed transactions **Most requested features** - Add option to change currency and country - Improve order tracking and delivery updates - Enhance app stability and user experience ## Recent user reviews (10 of 93) All indexed reviews: https://appshunter.io/ios/app/nykaa-fashion-shopping-app/id1439872423/reviews.md ### 3/5 — Nykaa *2026-08-04* Nice **Developer response:** Hey, thank you for taking the time to share your feedback. Happy shopping!! ### 5/5 — Happy *2026-07-28* Happy costumer **Developer response:** Hey, thank you for sharing your feedback! We will always ensure that we keep delighting you with our products and services. Keep exploring!! ### 1/5 — Return and pickup cancelled by Nykaa fashions for every costly products *2026-07-24* Dont trust Nykaa fashion I’m still waiting for my items return and payment return kindly help me with that i already requested for return but nykaa team cancel without even attempting i didn’t get a call it’ll be good if you can help when needing **Developer response:** Hi, we’re sorry to hear this and would like to investigate the issue. Please send us your order number via Facebook Inbox so we can assist you further. ### 5/5 — Not Chak *2026-07-07, version 4.0.0* Good ### 1/5 — Absolutely unprofessional and negligent customer service *2026-06-10* I got a completely defective piece delivered which did not match with the image of the product that I ordered. I raised this issue with the customer service. They arranged for a return. The delhivery partner who is their logistics team picked up the item and later realised that the product image is not matching and he never returned back the item and later, I get to know that the return pick up itself is cancelled. I sent every proof to the team along with the call recording of the absolute unprofessionalism that the delivery partner showcased, he was not even ready to return the defective peice back to me and he was also not ready to take up any ounce of responsibility for the same. I raised all these concerns with the team for over a week. I have been chasing them following up and they hardly gave me any resolution. I chased them recently again, and now they are saying that will not be able to resolve this issue. As a loyal customer of Nykaa , I am absolutely disappointed, and I will never ever purchase anything from Nykaa Fashion. I lost my money and my Time in this process. **Developer response:** Hey, we regret to hear this, Please Facebook Inbox us with your order number so that we can have this addressed. ### 1/5 — Worst customer support *2026-05-30* I downloaded this app today and got welcome bonus of 15% which I guess everyone else receives as well. It said you can use it when you order above 700rs. I did some shopping for 2400+ and applied this coupon it gave me discount of 200rs and the amount I had to pay was 2200+ so I clicked Proceed to payment and I choose google pay and it ask me for permission to open then I paid as soon as I paid the amount I realised I paid the actual amount that's 2400+ not the one it showed me before Proceed to payment that's 2200+. I tried the chatbot which is useless. Then I tried write to us and when you write there it automatically changes your words and sentences, then finally I called them, and the guy on the call doesn't understand it for more than 10 min and he's telling me read terms and conditions I asked him you tell me what does they say but he had no idea. Then I explained to him again to which he replied can I get your order number I was like really what were you doing till now. Then he put the call on hold for few minutes and said sorry I will give 10% off on your next order I told him to F off and canceled my order. Never gonna use this app again. **Developer response:** Hi, we’re sorry to hear this and would like to investigate the issue. Please send us your order number via Facebook Inbox so we can assist you further. ### 1/5 — Misleading Exchange Policy and Frustrating Customer Support! Exchange Option Doesn’t Work Despite *2026-05-29* Extremely disappointed with my experience shopping on Nykaa Fashion.I ordered a pair of Nike running shoes and received them promptly. However, the shoes ran larger than my usual size, so I tried to request an exchange for a smaller size. The app showed that the required size was unavailable for exchange, even though all sizes of the same shoe were clearly available for purchase on the app. This makes the exchange feature feel misleading and unreliable. The customer service experience was even more frustrating. I contacted customer care multiple times, and instead of receiving a solution, I kept getting the same response about a “technical issue.” Even after waiting several hours and calling again, there was no progress or meaningful assistance. The representatives seemed unable to understand the problem and were more focused on repeating scripted responses than actually helping. When I finally decided to return the product instead, the app repeatedly showed errors and would not accept the return request. After several more calls, one customer care representative was finally able to help place the return request. However, the return is now stuck in an “under review” status, causing further delays. The entire process from exchange to return was unnecessarily complicated and time consuming. If exchanges are not actually supported despite stock being available, then the exchange option should not be displayed. Customers expect a smooth post-purchase experience, especially when buying branded products. **Developer response:** Hey, we regret to hear about your unpleasant experience. It is never our intention to let our customers down. We'd like to help you with it. Please Facebook Inbox us with your order number so that we can have this addressed. ### 1/5 — worst brand 3rd time bad experience *2026-04-14* I purchased address worth ₹6600 on NIA in this sent just the parts and took the whole amount and now they have not yet updated my return status. Also, in my previous experiences, they did not even take the return back. Such a huge name and such low standard of customer services They have no intention of retaining their customers and are just concerned with money as compared to them. Even smaller brands like Amalfa have excellent customer service. No question asked policies. Never buy from Nayka **Developer response:** Hey, we regret to hear about your unpleasant experience. It is never our intention to let our customers down. We'd like to help you with it. Please Facebook Inbox us with your order number so that we can have this addressed. ### 1/5 — Very Bad Experience *2026-02-24* I had the worst experience ever with Nykaa. It has been extremely disappointing, and I would strongly suggest that if you need something on time, please do not order from them. I have been following up on my parcel for the last 15 days, but there has been no proper response. The delivery boy kept giving false excuses every single day. Nykaa even provided me with a contact number and assured me that my parcel would be delivered the same day. However, when I called, they kept wasting my time by saying “one hour” or “two hours.” Later, the delivery boy said he would not come, even though he was just 100 meters away. After that, my parcel was marked as canceled without my permission—I never asked for cancellation. On top of that, the delivery boy spoke very rudely and with a lot of ego. Doesn’t Nykaa have any higher authority to check whether things are being handled properly? Why do they hire delivery staff who don’t even know how to speak respectfully to customers? This has been a very frustrating and disappointing experience. **Developer response:** Hey, we regret to hear this, we'd like to know what went wrong and help you with it. Please Facebook Inbox us with your order number so that we can have this addressed. ### 5/5 — GD *2026-02-22, version 3.7.9* God did ## Frequently asked questions about Nykaa Fashion ### What kind of products can I buy on the Nykaa Fashion app? The app offers a wide range of products including ethnic wear like lehengas, sarees, kurtas, and dresses, as well as contemporary wear from various designers. You can also find jewelry, footwear, lingerie, and handbags from over 250 renowned and emerging brands. ### Is the merchandise authentic? Yes, all products are 100% authentic and are directly sourced from the brands. The app aims to provide a curated edit of favorite styles in contemporary and ethnic fashion. ### What are the payment and return policies? The app provides convenient delivery to your doorstep. For many styles, there is an easy exchange and return policy available online. Specific details regarding payment methods and the exact return process are available within the app. ### Can I get custom-made clothing? Yes, the app offers a made-to-order range, allowing you to get apparels made exclusively for you. This feature caters to those looking for personalized fashion items. ### Are there any discounts or sales available? The app notifies users about seasonal promotions, sales, and surprise discounts on designer apparels. Shopping during these sale periods can offer significant savings on fashion items. ## Version history (last 5 releases) ### 4.0.6 — 2026-08-14 We're constantly working to bring you new and improved features. Keep your updates turned on to make sure you're always using the best version of Nykaa Fashion. ### 4.0.5 — 2026-08-12 We're constantly working to bring you new and improved features. Keep your updates turned on to make sure you're always using the best version of Nykaa Fashion. ### 4.0.4 — 2026-08-05 We're constantly working to bring you new and improved features. Keep your updates turned on to make sure you're always using the best version of Nykaa Fashion. ### 4.0.3 — 2026-07-30 We're constantly working to bring you new and improved features. Keep your updates turned on to make sure you're always using the best version of Nykaa Fashion. ### 4.0.2 — 2026-07-21 We're constantly working to bring you new and improved features. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*