# NYRA Bets - Horse Race Betting — user reviews > 168 indexed App Store user reviews of NYRA Bets by The New York Racing Association Inc, rated 4.70/5 from 6,724 ratings. - Source: https://appshunter.io/ios/app/nyra-bets-horse-race-betting/id1226066877/reviews - App overview in markdown: https://appshunter.io/ios/app/nyra-bets-horse-race-betting/id1226066877.md - Rating breakdown: 5★ 5,746 · 4★ 578 · 3★ 153 · 2★ 57 · 1★ 190 ## What do users think of NYRA Bets? Overall sentiment: neutral **Pros** - 👍 Easy, intuitive, and helpful - 🚀 Extremely easy betting experience - 💰 Great deposit match and free play - 🚀 User-friendly interface - 🚀 Efficient and easy to use - 🚀 Convenient for betting at the track - 🚀 Effective, clean design - 🚀 Simple as betting through the app - 🚀 Lucrative reward program - 🚀 HD video streaming **Cons** - 🐛 Slow EFT withdrawal process - 🐛 Difficult to withdraw winnings - 🐛 Unreliable app, frequent crashes - 🐛 Discrepancies between odds displayed and actual odds - 🐛 Withdrawal issues, can't access funds - 🐛 Buggy and unreliable - 🐛 Odds fluctuate too much from betting to race time - 🐛 Deposit match promotion is misleading **Commonly reported bugs** - App crashes when idle for short periods - Incorrect post times displayed - Login screen freezes - Incompatible with older devices - App doesn't load or respond properly on big race days **Most requested features** - Add check marks or notifications for successful bets - Improve customer support responsiveness - Streamline withdrawal process - Enhance security features ## Newest reviews (11 of 168) ### 3/5 — Know What You’re Getting *2026-07-17, version 2.6.1* The service in itself seems passable. The poor video quality on the iPad is disappointing, and the video has a “hitch” on my Mac. The video on the phone seems smoothest. ### 1/5 — Nightmare *2026-03-05, version 2.6.1* I got this app years ago they took all my information. Let me make 100$ in bets then locked my account for some reason. They said to call customer service. I did that, waited on hold for 30 minutes and gave up. Now I get an email saying they need 3 more documents including a full PDF of my back statement or they’re going to charge me 5$ a month for Not using my account! I’ve been back and forth with customer support just trying to pay what I owe and close the account. It’s been four days and I’m realizing getting this App is one of biggest mistakes of my life. Nightmare!!! ### 1/5 — Customer service doesn’t do anything *2026-02-23, version 2.6.1* What a horrible website. It always has been. They never do anything to support their customers. There is no responsible way during for anyone else. But the New York residence. And they won’t let you minimize your deposits. Customer service is classless like always. What do you expect from keyboard warriors. Management does nothing they’re just as bad. ### 1/5 — Video not working on iPads *2026-01-16, version 2.6.1* Video does not open or enlarge using iPad. Reported for weeks and not fixed. Poor programming and customer service. Moved on to Fan Dual. ### 1/5 — Track handicapper *2026-01-03, version 2.6.1* Terrible. Is there anything but front speed that wins a race. Apparently not to your guy. ### 1/5 — DONT DO IT *2025-11-16, version 2.6.1* You will deposit your money hoping to get the deposit match only to find out you have to spend double your deposit to get the deposit match and then you can’t even withdraw to the same card they instantly take your money from. I have to wait a week to get $150 I just deposited and did nothing with. ### 1/5 — Terrible Scam *2025-10-21, version 2.6.1* They let me put money into the app, but after I won a bet did not let me withdraw saying that I needed to deposit money from my ECH account before withdrawing. After putting the minimum $20 in through my ECH account that it made me put in so I could take my money out, the app still never let me withdraw and their “bet through” concept makes it nearly impossible to ever even have withdraw-able funds. There is no way to withdraw your money and no support to help you when you can’t withdraw your money. STAY AWAY FROM THIS APP AT ALL COSTS! ### 1/5 — Scam *2025-10-10, version 2.6.1* They allow you to make an account and deposit money before locking you out of your account. I would recommend any other betting app. ### 1/5 — Withdrawal *2025-09-09, version 2.6.1* Withdraw options are a scam ### 1/5 — The “deposit match” is a scam *2025-09-02, version 2.6.1* Called customer service to see why my $200 deposit did not show a bonus bet match anywhere in the app, well she told me you have to wager and lose $400 to get that $200 back in bonus bets? I had to ask her twice just to confirm. What a absolutely insane “promotion” and I can’t even withdrawal my money for over a week after the initial deposit, stick with FanDuel/draft kings or literally a little kid on the corner offer bets before even considering this terrible platform. Also the app is borderline unusable. ### 3/5 — Needs Work *2025-08-31, version 2.6.1* Overall. The app is OK, but the UI needs a lot of work. It just isn’t as intuitive as it could be. In addition to that, please show unofficial results until the race is official. It is annoying having to wait to see how the race played out until it is official. Also, please allow more than one device to be logged in at a time. Sometimes I’m on my phone, sometimes I’m on the computer. Thanks! ## Most critical reviews (10 lowest-rated) ### 1/5 — Advertised code DOES NOT WORK *2026-08-12, version 2.6.1* Deposit match does not work and the app makes it purposefully difficult to cash out after depositing ### 1/5 — Ripoff *2026-08-08, version 2.6.1* Misleading advertisements - do not download. Also getting paid is near impossible. They’re so behind the times! ### 1/5 — Disgusting scammy app *2026-08-01, version 2.6.1* Doesnt let you pull your money out at all ### 1/5 — Dep & WD *2026-07-27, version 2.6.1* No problem taking Apple Pay but better make sure you have an idea of how to withdraw. Will take about 2 weeks from what I’m seeing ### 1/5 — Not working on IPADS *2026-06-30, version 2.6.1* Video does not open or enlarge using iPad. Reported for weeks and not fixed. Poor programming and customer service. Track changes not working anymore. Broken and refuse to fix. Moved on to Fan Dual. ### 1/5 — Withdrawing Money is a pain *2026-06-09, version 2.6.1* Deposit with Apple Pay and you can gamble instantly. Want to get your winnings out. Well to bad you now need to deposit a min of $20 with a bank account. Wait 7 days for $20 to clear. Then you withdraw. What a ridiculous process. Seems deliberately slow to encourage gambling. No surprise there. Probably marketed as a way to prevent fraud but who is buying that when you every other gambling app allows withdraws in such an easier way. No thanks I’ll still with DK or FD. ### 1/5 — Withdraw sucks *2026-06-09, version 2.6.1* So hard to withdrawal don’t even bother putting money in ### 1/5 — Don’t get fooled by sign up bonus *2026-05-01, version 2.6.1* Terrible app. Layout and display is awful. Terrible customer service. Click bait sign up bonus. ### 1/5 — SCAM *2026-05-01, version 2.6.1* SCAM do not use ### 1/5 — Scam *2026-03-31, version 2.6.1* Absolute criminal company. Attempting to charge me a monthly fee for an inactive account and then makes me jump through paperwork hoops just to formally close the account. ## Most praised reviews (10 highest-rated) ### 5/5 — NYRA *2026-07-19, version 2.6.1* Top for horse gambling ### 5/5 — Happy with this site *2026-06-14, version 2.6.1* This site has made horse race wagering simple and convenient. Great site! ### 5/5 — Easy to use *2026-06-06, version 2.6.1* Packed with tons of info and all of it is intuitive and easy to follow. Really well designed. ### 5/5 — Great! *2026-06-06, version 2.6.1* Awesome App!! ### 5/5 — The only app I use to play the ponies! *2026-06-06, version 2.6.1* Best app ever! ### 5/5 — Racing app is good stuff *2026-02-27, version 2.6.1* Easy to use and is my go-to racing app. ### 5/5 — Easy to use! *2025-08-27, version 2.6.1* Thumb’s up ### 5/5 — Easy to Use *2025-08-27, version 2.6.1* App is easy to use. Multiple ways to fund. ### 5/5 — Nyra bets *2025-08-24, version 2.6.1* Nancy and Mellisa were fabulous ### 5/5 — Saratoga race track Mia *2025-08-06, version 2.6.1* Employee Mia was great she went above and beyond and even helped with a personal wardrobe malfunction --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*