# NYSEG > Utility account management app for bill payment, outage reporting, and meter readings. (iPhone/iPad app by AVANGRID, INC.) - Source: https://appshunter.io/ios/app/nyseg/id1466695287 (this page in markdown: same URL + `.md`) - Developer: [AVANGRID, INC](https://appshunter.io/developer/1452725930) - Category: Business, Utilities - Price: Free - Rating: 4.47/5 from 7,453 App Store ratings · 418 written reviews indexed - Age rating: 4+ - Requires: iOS 16.0 · 36 MB - Languages: English - Released: 2019-10-28 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nyseg/id1466695287/reviews.md ## What is NYSEG? We are pleased to offer you an effortless tool that makes it even easier to manage your account! Our free app provides you convenience at your fingertips. With just a few, simple clicks of a button, you can instantly view and pay your bill, report an outage and submit a meter read – and that’s not all! Designed for you... - Pay your bill with just the click of a button! - With secure, Touch or Face ID access, you‘ll be able to view your real-time account balance, payment due date and balance details without entering your account number every time! - Easily report an outage, see your estimated time of restoration and access outage lists and maps to stay informed. - Submit a meter read at your convenience – there’s even a flashlight to help you read the meter! On the go... - Enroll in eBill for online access and convenience and view up to 13 months of bills! - Sign up for AutoPay so your payments can be made automatically, securely, and on time every month. - Enroll in Budget Billing so you’ll always know how much your bill will be! -Sign up for Outage Alerts and stay informed if your power goes out. You will also receive notifications with the latest information about your power outage so you can plan. -Enroll in Meter Read Reminder Alerts and receive a convenient reminder to read your meter on months we’re scheduled to estimate your energy usage. - Update your account profile (email address, mailing address and phone number) and manage your personal preferences. ## Key features - View and pay bills - Report outages - Submit meter reads - Secure login with Touch/Face ID - eBill enrollment - AutoPay setup - Budget Billing enrollment ## What do users think of NYSEG? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Convenient payment options - 📊 Detailed account information - ⚠️ Helpful outage reporting **Cons** - 🐛 Buggy and unreliable - 💰 Overcharging and billing issues - 🤖 Poor customer service - 🔒 Limited account access without e-billing **Commonly reported bugs** - Login screen freezes - Payments not processing correctly - Inconsistent billing information - App crashes and performance issues **Most requested features** - Improved autopay functionality - Ability to view billing history without e-billing - Enhanced outage notification system - More user-friendly app interface ## Recent user reviews (10 of 418) All indexed reviews: https://appshunter.io/ios/app/nyseg/id1466695287/reviews.md ### 5/5 — Super easy to use *2026-08-29, version 26.08.1106* Pay your bill , find ways to save on your electric usage, and learn more about NYSEG Avangrid through this app. Easy to use and easy to find what your looking for. ### 5/5 — Easy to use *2026-08-28, version 26.08.1106* Appreciate how easy the app is to use ### 1/5 — Repeated errors *2026-08-28, version 26.08.1106* Always says they are working on the app and only works half the time. But better than their website which works none of the time. Not user friendly at all when only working from a mobile device. ### 5/5 — Payments *2026-08-26, version 26.08.1106* Easy to use ### 1/5 — New app *2026-08-25, version 26.08.1106* Hate this new app. Had to call them to get it working. Released on a weekend when NO CUSTOMER SUPPORT AVAILABLE. Now you doubled billed account and overdrew my account. Thank a whole bunch!!! ### 5/5 — Efficient Process *2026-08-23, version 26.08.1106* I log in, can review the charges and can easily pay. ### 1/5 — Ripoff con artists *2026-08-21, version 26.08.1106* Sucks to pay a small fortune for energy and watch that money get wasted on a garbage app. ### 1/5 — NYSEG Sucks and so does this app *2026-08-20, version 25.11.2001* You would think for what we are paying the app would be better. We’re certainly not paying for the technology capability. ### 1/5 — Customer for 4 years *2026-08-20, version 25.11.2001* The app fails to save my basic account information, the aspect ratio does not fit my mobile device correctly and never has, and tries to pigeonhole you into auto-pay or budget billing, and that is just the app. The company as a whole has seasonal blackouts at my home and work, raises my rates and communities rates and fails to deliver its line upgrades in a timely manner. Would move onto a different company if this wasn’t a monopoly. ### 1/5 — NYSEQ Sucks and Scammer. *2026-08-20, version 25.11.2001* NYSEQ is truly a company that sucks the life out of you. The bill is never consistent and the meters are never right. Living in an apartment and I’m paying a bill as if I was living in a mansion. Truly the a scam of the earth. ## Frequently asked questions about NYSEG ### What can I do with this app? This app allows you to manage your utility account effortlessly. You can view and pay your bills, report power outages, and submit your meter readings. It also offers features like secure login, eBill enrollment, and the option to sign up for AutoPay and Budget Billing. ### Is there a cost to use this app? No, this application is completely free to download and use. It provides all its features without any charge to the user. ### How can I pay my bill through the app? You can pay your bill with just a few clicks directly within the app. For added convenience, you can also enroll in AutoPay to have your payments made automatically and securely each month. ### What information is available about outages? The app allows you to easily report an outage and view estimated restoration times. You can also access outage lists and maps to stay informed about power disruptions in your area. ### Can I view past bills? Yes, by enrolling in eBill, you can access and view up to 13 months of your past bills directly through the app, providing a convenient record of your energy usage and payments. ## Version history (last 5 releases) ### 26.08.1106 — 2026-08-21 We Introduce our New App Version 2.0! We've rebuilt our app from the ground up to give you a faster, easier, and more reliable experience. Enjoy a modern design, improved performance, and enhanced billing & payment features - all designed to make managing your account simpler than ever. ### 26.08.1106 — 2026-08-21 We Introduce our New App Version 2.0! We've rebuilt our app from the ground up to give you a faster, easier, and more reliable experience. Enjoy a modern design, improved performance, and enhanced billing & payment features - all designed to make managing your account simpler than ever. ### 25.11.2001 — 2025-12-03 Minor bug fixes and improvements. ### 25.11.2001 — 2025-12-03 Minor bug fixes and improvements. ### 25.03.2605 — 2025-04-01 Minor bug fixes and improvements. ## More apps by AVANGRID, INC - [RG&E](https://appshunter.io/ios/app/rg-and-e/id1467021891) - [United Illuminating](https://appshunter.io/ios/app/united-illuminating/id1490254000) - [Southern Connecticut Gas](https://appshunter.io/ios/app/southern-connecticut-gas/id1490254200) - [Connecticut Natural Gas](https://appshunter.io/ios/app/connecticut-natural-gas/id1490254401) - [Central Maine Power](https://appshunter.io/ios/app/central-maine-power/id1490254595) All apps by AVANGRID, INC: https://appshunter.io/developer/1452725930 ## Related topics [nyseg mobile app](https://appshunter.io/ios/topics/nyseg-mobile-app) · [nyseg](https://appshunter.io/ios/topics/nyseg) · [rge](https://appshunter.io/ios/topics/rge) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*