# NYSOH Mobile Upload — user reviews > 42 indexed App Store user reviews of NYSOH Mobile Upload by New York State Department of Health, rated 4.70/5 from 13,221 ratings. - Source: https://appshunter.io/ios/app/nysoh-mobile-upload/id1480571812/reviews - App overview in markdown: https://appshunter.io/ios/app/nysoh-mobile-upload/id1480571812.md - Rating breakdown: 5★ 11,669 · 4★ 628 · 3★ 292 · 2★ 153 · 1★ 479 ## What do users think of NYSOH Mobile Upload? Overall sentiment: negative **Pros** - 👍 Easy to upload documents - 🚀 Fast and time-saving - 💡 Convenient way to send documents **Cons** - 🐛 App crashes frequently when trying to upload - 🐛 App doesn't load or open at all - 🐛 App has issues with responsiveness and UI elements - 🔒 Lack of security features like biometric login **Commonly reported bugs** - Login text fields have issues with pasting and keyboard functionality - App crashes when trying to upload multiple documents - App gets stuck on 'Oops' message and won't let user proceed **Most requested features** - Option to remain signed in - Integration with web portal - Ability to attach saved documents ## Newest reviews (10 of 42) ### 1/5 — Not download *2024-09-08, version 2.4* I was really trying to get this up but it didn’t work for me ### 1/5 — Documents and access *2024-06-20, version 2.3* My daughter still does not have health insurance due to lack of communication from the provider. Says to upload documents but is not specified what exact documents are needed. When calling to address this issue I’m on hold and being told wrong information. ### 2/5 — Terrible *2024-05-23, version 2.3* Eh intentado usar esta app para poder facilitarles los documentos al nyhealth pero no abre , y se queda frisada no puedo usarla ### 1/5 — Fix login text fields please *2023-11-15, version 2.2* Can’t paste, can’t access keychain or anything similar, can’t use QuickType, etc ### 2/5 — Not efficient *2023-10-29, version 2.1* Disab keeps crashing when I’m trying to upload multiple documents. The individual upload won’t take any more than two pictures at a time. This is taking hours to do because it keeps crashing very highly frustrating. ### 1/5 — App not working *2022-12-02, version 1.9* App isn’t working, I keep getting a message to come back later for a full day already. ### 1/5 — Oops message not allowing to use *2022-04-13, version 1.7* I was told to download this in order to upload a document BUT I ALWAYS get a message: Something went wrong, so I cannot use this. I’ve tried deleting, waited a whole week and still the same message. So this app is totally useless… ### 1/5 — Cool *2021-10-18, version 1.5* Doesn't work on Iphone ### 5/5 — The best app *2020-11-17, version 1.2* It’s faster and time saving ### 5/5 — Breeze *2020-10-20, version 1.2* Messy ## Most critical reviews (10 lowest-rated) ### 1/5 — Impossible *2026-07-20, version 3.0* You can’t even do anything at all ### 1/5 — Log in issues *2026-02-13, version 2.9* Never remembers my password Then I have to jump through hoops to log in Logging in is arduous ### 1/5 — I AGREE button not working *2025-12-23, version 2.9* I downloaded the app. Couldn’t use it, as the “I AGREE” button was grey, and it didn’t let me push it… ### 1/5 — NYSOHell *2025-12-06, version 2.9* Good luck trying to submit proof of income. If you have no income nor have worked for 2 years, how is a person to show proof of income?!? ### 1/5 — Idiotic design *2025-12-01, version 2.9* An app whose sole purpose is uploading documents only allows photos to be uploaded. How am I supposed to upload my 120 page tax return, every page of which has been requested? ### 1/5 — Not open *2025-09-07, version 2.8* The application does not open with either a password and Face ID ### 1/5 — Buggy *2025-01-06, version 2.5* The App abruptly closes every time I try to upload. It does not work. I’ve tried multiple times. Meanwhile, if I don’t get the documents in by February 15 they will cut off my child’s insurance. They did it before and they will do it again. I am resorting to snail mail. ### 1/5 — Broken app *2024-12-22, version 2.5* Can’t open app. Have redownloaded a few times, but for two weeks now the app simply doesn’t load ### 1/5 — Leaves a lot to be desired *2024-12-21, version 2.5* No choice to remain signed in or to use the native security of the device (like a face scan) Fonts are all over the place for size, weight, color Many elements are not fully responsive on smaller phones Unclear how or if this content relates to the web portal Docs submitted via app (and receipt confirmed by email) seem un-viewable to the operators on the phone and continue to trigger notifications re:missing documentation In a time when there are plenty of skilled designers and developers to choose from it seems like the NY state of health team choose the cheapest A shame is not federal and potential target for DOGE ### 1/5 — NOT WORKING *2024-09-19, version 2.4* Everytime I try to open this app. It tells me oops something went wrong wrong. Try back again later I have never been able to open this app. I have downloaded it. I have canceled. It tried to download it again. It’s still will not open. It refuses to open or operate at all. I am on an iPhone. My software is updated. The iOS is updated there. There’s no reason why this shouldn’t open. ## Most praised reviews (10 highest-rated) ### 5/5 — Marioso *2026-06-18, version 3.0* Great service ### 5/5 — Excelente *2026-04-16, version 3.0* Efectivos ### 5/5 — Señora *2025-09-17, version 2.8* Práctico y fácil de usar ### 5/5 — Excellent *2025-07-17, version 2.8* Keep up the good work. ### 5/5 — Hi *2024-11-20, version 2.5* Why this App is not open In My cell ### 5/5 — RE: Elizabeth Tadeo *2024-04-23, version 2.3* It’s a easier and convenient way of sending documents. Thank you for your hard work. ### 5/5 — Easy *2023-12-22, version 2.3* It’s easy to upload documents ### 5/5 — Useful app *2023-07-11, version 1.9* It’s reliable, fast, and accurate. ### 5/5 — Amazing App *2022-01-03, version 1.6* This app made it much easier to upload requested documents than to create an account online or fax in the documents!! ### 5/5 — 关于nysoh的账号 *2021-10-15, version 1.5* 希望我可以在登录nysoh的账号，可以清楚地看到自己的资料，以及福利资格审查结果，可以及时补充所需资料 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*