# NYU Wellness Exchange > NYU student health and wellness resource with 24/7 professional support. (iPhone/iPad app by Morneau Shepell.) - Source: https://appshunter.io/ios/app/nyu-wellness-exchange/id1368445816 (this page in markdown: same URL + `.md`) - Developer: [Morneau Shepell](https://appshunter.io/developer/436292886) - Category: Health & Fitness, Lifestyle - Price: Free - Rating: 3.20/5 from 30 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 13.0 · 79 MB - Languages: American English - Released: 2018-04-07 - Data updated: 2026-06-09 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nyu-wellness-exchange/id1368445816/reviews.md ## What is NYU Wellness Exchange? Created by clinical and cultural experts, The Wellness Exchange app helps NYU students succeed by providing easy access to extensive health resources. Students can access the app anytime, anywhere to connect with a professional who speaks their language and understands their culture. It’s available worldwide in six languages (English, French, Korean, Simplified Chinese, Arabic, and Spanish). The app is free to download and helps students gain support around physical and mental health challenges: • Call or chat with a professional 24/7 who can help address concerns, including medical issues, academic stress, depression, anxiety, alcohol and other drug dependence, sexually transmitted infections and eating disorders. • Read interesting articles and watch videos on a range of health topics, produced specifically for busy students. Download today to discover what The Wellness Exchange app can do for you. ## Key features - 24/7 professional support - Mental health resources - Physical health resources - Multilingual support - Health articles and videos - Academic stress support ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/nyu-wellness-exchange/id1368445816/reviews.md ### 1/5 — Doesn’t work *2020-10-15* App won’t even load. A blank white page loads up and nothing else... **Developer response:** Oh no! We sincerely apologize for the troubles you've had with the app. We have made some changes and have deployed fixes to make it more stable. We encourage you to give us another try! ### 1/5 — This app is a joke *2019-10-02* As someone with depression & anxiety I thought this would really help me - NOPE boy was I wrong. During an anxiety attack I tried to use it for the first time. 5 hours of waiting - talked to 4 representatives all told me to wait for them to connect me to a specialist and only to be disconnected cus of the stupid app mechanism/ manually (it shows that the person logged out of chat). The idea of the app is a really good and could really benefit a lot of people - but its poor execution and design just makes it pointless and counter-productive :( caused me MORE stress. Please have it work like it’s advertised or just take it down. **Developer response:** Hi, We are sorry to read about your experience. However, we would like you to know that it is not technically possible to wait 5 hours in a chat session. Thus, unfortunately, your session probably timed out due to either toggling away from the open chat window or backgrounding the app. If you would like to provide specific details about your case, please email health.feedback@nyu.edu. We would be happy to support you, but we believe that the App Store is not a confidential method of communication for discussions containing personal health information. ### 5/5 — Finally *2019-09-12, version 1.0.14* Finally I can chat with the Wellness Exchange through an app. Please add video options next. It’s almost 2020. ### 5/5 — Effective and easy to navigate! *2019-09-11* Great app that allows seamless and easy communication with NYU’s wellness exchange. **Developer response:** Hi there! Thank you very much for your feedback. Your kind words encourage us greatly. ### 2/5 — Ridiculous *2019-09-08* Conversations via chat cut off after two hours. I’m suicidal and I had to end my conversation with a representative I’d been talking things through with for two hours because of the app’s programming. Won’t be contacting the almighty and revered Wellness Exchange ever again **Developer response:** We are sorry to hear you got disconnected and would like you to know that there is no time limit for chat; however, clinical assessments dictate the amount of time a clinician spends with an individual. Due to patient privacy, feedback about clinical services should be provided to the Student Health Center Patient Advocate at health.feedback@nyu.edu. ### 1/5 — The worst ever *2019-07-17* This app is the worth and it a total disrespect for NYU students! It belongs to 1980’s. I’m really worried for NYU student and community needing help from the wellness. It really should concern anybody how they are so bad. Nothing helps no matter how many complaints one addresses to them. **Developer response:** Oh no! We sincerely apologize for the troubles you've had with the app. We have made some changes and have deployed fixes to make it more stable. We encourage you to give us another try! ### 1/5 — Doesn’t work on iPhone XR? *2019-07-14* The whole window is weirdly placed when I use it in my iPhone XR. Please fix this. This app doesn’t respond when I tap **Developer response:** Hi DDDDWZF! We appreciate your feedback as we’re always looking for ways to improve your experience. We’ve shared your input with our team and it seems that an iOS keyboard issue was causing these problems. We’ve just released a hot fix to address this issue. Please update to the latest version and give it another try! Feel free to submit any feedbacks to myssp@morneaushepell.com ### 1/5 — Do not recommend *2018-12-05* I tried to test out NYU Wellness Exchange and I was disconnected twice on purpose (I can see that the other person ended the chat) and this was right after asking me a few survey questions both times. My guess is they try to ask people survey questions so that it “counts” and NYU Wellness Exchange feels like they’re having some tangible impact. No mention of a counselor whatsoever and it was very displeasing and disheartening, and my sympathy goes out to those who actually do need help and aren’t able to get the help they need because NYU Wellness Exchange is whack **Developer response:** Hi lim0usines – Thank you for using our app. We're sorry about your experience. We’ve fixed some bugs and improved service stability. Please note, for security purposes, switching out of the App could cause automatic termination of your chat session. If you would like to provide more detailed information to us, please contact us at wellness.exchange@nyu.edu. ## Frequently asked questions about NYU Wellness Exchange ### What languages does NYU Wellness Exchange support? NYU Wellness Exchange is available in six languages: English, French, Korean, Simplified Chinese, Arabic, and Spanish, ensuring broad accessibility for its users. ### What types of health concerns can I discuss with a professional on NYU Wellness Exchange? You can discuss a wide range of concerns, including medical issues, academic stress, depression, anxiety, alcohol and drug dependence, sexually transmitted infections, and eating disorders with a professional 24/7. ### Is NYU Wellness Exchange available on Android devices? Currently, NYU Wellness Exchange is supported on iPhone and iPod devices. Information regarding Android compatibility is not provided in the app's current data. ### How often is NYU Wellness Exchange updated? The app was last updated on April 29, 2023, indicating regular maintenance and potential feature additions. The latest version is 5.1.0. ### What is the user rating for NYU Wellness Exchange? NYU Wellness Exchange has a rating of 3.2 stars based on 30 ratings. This suggests a mixed user reception. ### Does NYU Wellness Exchange offer any in-app purchases or ads? No, NYU Wellness Exchange is free to download and does not feature in-app purchases or advertisements, providing an uninterrupted user experience. ### Who developed NYU Wellness Exchange? NYU Wellness Exchange was developed by Morneau Shepell Inc., a company with expertise in clinical and cultural health solutions. ### What is the age rating for NYU Wellness Exchange? NYU Wellness Exchange has an age rating of 4+, making it suitable for a wide range of users. ## Version history (last 5 releases) ### 5.1.0 — 2023-04-29 Bug fixes and performance improvements ### 5.0.0 — 2023-04-27 Bug fixes and performance improvements ### 4.0.0 — 2022-03-10 Bug fixes and performance improvements ### 3.0.2 — 2021-08-19 Bug fixes and performance improvements ### 3.0.0 — 2021-07-07 Bug fixes and performance improvements ## Apps similar to NYU Wellness Exchange | App | Rating | Price | Category | | --- | --- | --- | --- | | [EWH](https://appshunter.io/ios/app/ewh/id1093425746) | 2.5 (101) | Free | Health & Fitness | | [Wellable](https://appshunter.io/ios/app/wellable/id1235923834) | 4.6 (3,363) | Free | Health & Fitness | | [Syracuse University Wellness](https://appshunter.io/ios/app/syracuse-university-wellness/id1479244444) | 2.1 (10) | Free | Health & Fitness | | [UCLA Mindful](https://appshunter.io/ios/app/ucla-mindful/id1459128935) | 4.5 (169) | Free | Health & Fitness | | [UHC Student Resources](https://appshunter.io/ios/app/uhc-student-resources/id740854874) | 2.3 (12) | Free | Health & Fitness | | [Wellworks For You](https://appshunter.io/ios/app/wellworks-for-you/id566005530) | 4.3 (3,396) | Free | Health & Fitness | ## More apps by Morneau Shepell - [My EAP](https://appshunter.io/ios/app/my-eap/id436292883) - [My EAP for iPad](https://appshunter.io/ios/app/my-eap-for-ipad/id472033758) - [myPlans Connect](https://appshunter.io/ios/app/myplans-connect/id639101059) - [MyAbiliti](https://appshunter.io/ios/app/myabiliti/id1011642047) - [TELUS Health Student Support](https://appshunter.io/ios/app/telus-health-student-support/id1112006222) - [My Migo](https://appshunter.io/ios/app/my-migo/id1172059012) All apps by Morneau Shepell: https://appshunter.io/developer/436292886 ## Related topics [nyu wellness exchange](https://appshunter.io/ios/topics/nyu-wellness-exchange) · [the wellness exchange](https://appshunter.io/ios/topics/the-wellness-exchange) · [nyu langone safe](https://appshunter.io/ios/topics/nyu-langone-safe) · [nyu safe app](https://appshunter.io/ios/topics/nyu-safe-app) · [thunderbird wellness](https://appshunter.io/ios/topics/thunderbird-wellness) · [rally point](https://appshunter.io/ios/topics/rally-point) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-09.*