# NZ Post

> Mobile app for parcel tracking, sending, and finding NZ Post locations. (iPhone/iPad app by New Zealand Post Limited.)

- Source: https://appshunter.io/ios/app/nz-post/id352814700 (this page in markdown: same URL + `.md`)
- Developer: [New Zealand Post Limited](https://appshunter.io/developer/352814705)
- Category: Utilities
- Price: Free
- Rating: 1.00/5 from 2 App Store ratings · 149 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 48 MB
- Languages: American English
- Released: 2010-01-30
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/nz-post/id352814700/reviews.md

## What is NZ Post?

Get quick access to parcel tracking while you're on the go. Send a parcel, find a NZ Post location nearby, and check an address, all on the app.  

Features:

• We'll automatically add your parcels to the app. Sign in using your existing My NZ Post account and we'll start linking your parcels to your account!
• Access our online sending tool within our mobile app. Find a price, pay for parcel sending and get your sending label emailed to you.
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you aren't home 
• Pay for Saturday (and evening) delivery within the app 
• Missed your delivery? Arrange redelivery within the app. There's no need to visit another tool. 
• Redirect your parcel to a Collect my parcel location with user-friendly location selection, maps and opening hours 
• Need to look up an address or postcode while you’re on the move? You can do that within the mobile app.
• Find a NZ Post store or post box near you or check where you can access our services.

## Key features

- Automatic parcel tracking
- Online sending tool
- Add delivery instructions
- Arrange redelivery
- Redirect parcels
- Find NZ Post locations

## What do users think of NZ Post?

Overall sentiment: negative

**Pros**

- 📦 Effective parcel tracking functionality
- 🔔 Push notifications for delivery updates
- 👤 RealMe login support
- 📱 Improved user interface and design
- ✅ Better app stability in recent versions
- 🎯 Useful parcel naming feature
- ⚡ Faster performance than website
- 📍 Convenient delivery instruction management

**Cons**

- 🐛 Frequent login/authentication failures
- 🔄 Constant unexpected logouts
- ⏳ Slow loading times and lag
- ❌ App crashes and freezes
- 🔗 Broken links and non-functional features
- 📊 Unreliable tracking updates
- 🔐 Session management issues
- ⚠️ Inconsistent performance across devices
- 🚫 Cannot function without account login
- 🔄 Requires frequent reinstallation
- 📱 Poor compatibility with latest iOS versions
- 🌐 Bloated web wrapper instead of native app

**Commonly reported bugs**

- Login page crashes or fails to load
- Blank pop-up screens during authentication
- Continuous logout loops
- Spinning wheel of doom (infinite loading)
- Tracking numbers not loading or displaying
- Email alerts automatically disabling
- App crashes when redirecting parcels
- Parcel edits not being retained
- Filter functionality not working properly
- Bulk delete deleting all items instead of filtered
- App not compatible with notch iPhones
- Cannot add tracking numbers
- Validation code rejecting valid email domains
- Wrong email address linked with no way to change
- Tracking information missing or incomplete
- App opening blank rectangles instead of content

**Most requested features**

- Push notifications for tracking updates
- Biometric authentication (Face ID/Touch ID)
- Dark mode option
- Ability to copy tracking numbers from app
- Support for international courier tracking
- Email validation for modern TLDs
- Better account management features
- ParcelPod management functionality
- Improved session persistence
- Native app instead of web wrapper
- Advanced filtering and sorting options
- Proof of delivery downloads

## Recent user reviews (10 of 149)

All indexed reviews: https://appshunter.io/ios/app/nz-post/id352814700/reviews.md

### 5/5 — Excellent

*2026-07-27, version 7.4.1*

NZ Post gets a lot of flack and it’s ridiculous. They are exponentially better than any other courier service and their tracking is fantastic. This all might have been mid a few years ago, but the rating is no reflection on it today. The fact it automatically adds packages registered to your email address is absolutely brilliant. Don’t read reviews from three years ago. You can’t ask for more from a post tracking app.

### 2/5 — Please fix tracking number input

*2026-07-06, version 7.2.4*

Most common operation I use, pasting tracking number into tracking text box field. Most people email tracking number with spaces in it. App will not accept this as valid format. PLEASE enhance the app to trim out whitespace automatically!! Please!!! Would make MASSIVE difference to usability.

### 2/5 — Poor tracking

*2026-06-18, version 7.2.4*

From what I can see this app doesn’t tell me anything more than the website. It says it’s a tracking app but why don’t they use GPS, does “out for delivery” mean 1, 2, or 6 hours away?

### 1/5 — App error

*2026-06-17, version 7.2.4*

app doesn’t work on my iphone 14 pro max.
Sign in: blank screen.
Deleted app + reinstalled. Same problem

### 5/5 — 1 star reviews?

*2026-05-22, version 7.1.25*

Is this the comeback of the century?

### 1/5 — App not installing

*2026-04-10, version 6.10.13*

Brand new iPhone and app not opening or installing properly

### 1/5 — Cannot sign in on app

*2026-04-01, version 6.10.13*

Using an iPad all up to date, message on line says update to latest app.  Get a screen saying to log into but when I click on it it goes to a pop up that is blank.

### 5/5 — Great

*2026-03-19, version 6.10.13*

I’ve had the app since 2020 and it has been great. Back then it wasn’t as good but still worked for me personally. It’s definitely gotten better as time goes on.

### 1/5 — Nz post

*2026-03-18, version 6.10.13*

A completely useless app, has never worked

### 1/5 — Hopeless

*2026-03-17, version 6.10.13*

Absolutely terrible to deal with, bad communication bad service, will never use again!!!

## Frequently asked questions about NZ Post

### What can I do with the NZ Post app?

The app allows you to track parcels automatically by signing in with your My NZ Post account. You can also use the online sending tool to find prices, pay for sending, and get labels. Additionally, you can add delivery instructions, arrange redelivery or redirection, and find nearby NZ Post stores or post boxes.

### How do I track my parcels?

Once you sign in to the app with your existing My NZ Post account, your parcels will be automatically added and linked to your account for easy tracking while you're on the go.

### Can I send parcels through the app?

Yes, the app includes an online sending tool. You can find prices, pay for parcel sending, and have your sending label emailed to you directly within the mobile application.

### What if I miss a delivery?

If you miss a delivery, the app allows you to arrange redelivery directly. There is no need to use a separate tool for this service.

### How do I find a NZ Post location?

The app features a tool to find NZ Post stores or post boxes near you. It also allows you to check where you can access their services, complete with maps and opening hours for redirection options.

## Version history (last 5 releases)

### 7.8.7 — 2026-08-26

A new address and postcode finder is now launched inside the app. Use it to quickly search for address information to help you with delivery. 

This release also includes some compliance updates.

### 7.7.4 — 2026-08-12

The customs form now has clearer error messages. We're also done some compliance updates.

### 7.6.12 — 2026-08-05

This update includes a few performance improvements and general bug fixes, so your app runs smoother than ever.

### 7.5.9 — 2026-07-29

Send It overseas is now launched inside the app. Time to sort international parcel delivery, the speedy way.

### 7.4.1 — 2026-07-14

We’ve updated the customs form for sending international parcels.

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## Related topics

[nzpost](https://appshunter.io/ios/topics/nzpost) · [postcode delivery](https://appshunter.io/ios/topics/postcode-delivery)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*