# NZHL Mobile Banking > Mobile banking app for managing accounts, payments, and cards securely. (iPhone/iPad app by Kiwibank Limited.) - Source: https://appshunter.io/ios/app/nzhl-mobile-banking/id667104691 (this page in markdown: same URL + `.md`) - Developer: [Kiwibank Limited](https://appshunter.io/developer/504216656) - Category: Finance, Business - Price: Free - Age rating: 4+ - Requires: iOS 16.0 · 228 MB - Languages: English - Released: 2013-07-25 - Data updated: 2026-08-12 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/nzhl-mobile-banking/id667104691/reviews.md ## What is NZHL Mobile Banking? Welcome to your closest branch. Get it done online, no matter where you are, with the NZHL Mobile Banking app. This is banking at your fingertips. STAY ON TOP OF YOUR FINANCES • View account balances and search your transaction history • Set up Quick Balance and add widgets to your home screen, or on watchOS to get your balances at a glance without having to login. • Pay your bills or transfer money to family, friends and others • Manage your payees • Pay tax directly to IRD • You can refix your home loan or switch to a variable rate when it's up for renewal MANAGE YOUR ACCOUNT • Change or reset your password • Update your KeepSafe questions • Update your contact and tax details • Send a message using SecureMail • Personalise your accounts with your favourite photos. MANAGE YOUR CARDS • Set up Apple Pay and pay with your phone anywhere contactless is accepted • Set or change a PIN on your cards • Block or unblock your cards • Replace your lost, stolen and damaged cards • Cancel your EFTPOS and Visa Debit Cards APPLY OR OPEN • Order an EFTPOS or Visa Debit Card SECURE BANKING • It’s safe, secure, and backed by our internet banking guarantee • Securely access your account with a PIN code or biometric with Touch ID and Face ID on supported devices or • Log in with your Internet Banking password • KeepSafe and two factor authentication provide an extra layer of security GET STARTED Our mobile app is free to download and easy to set up, you just need to be a NZHL customer. If you need more information about setting up or using our mobile app, you’ll find answers to frequently asked questions here - https://www.kiwibank.co.nz/contact-us/support-hub/mobile-app/common-questions/ Please let us know what you think about the NZHL Mobile Banking app under the Contact Us menu in the app. ## Key features - View account balances and transaction history - Transfer money and pay bills - Manage payees and tax payments - Refix home loans and switch rates - Set up Apple Pay and manage cards - Secure login with PIN or biometrics ## Recent user reviews (10 of 19) All indexed reviews: https://appshunter.io/ios/app/nzhl-mobile-banking/id667104691/reviews.md ### 2/5 — categorization’s *2026-05-12, version 5.5.0* PLEASE create the ability to track spending across the different categories. It’s a nightmare having to type in each retailer or company to see where our money is going. And overseas spending, my fiance and I use a travel card with another finance company as when using our NZHL acc cards, it doesn’t say for what/where you’ve spent the money overseas, it just says the conversion rate/amount. (we travel for work). Very frustrating. ### 2/5 — Updated app lagging *2025-05-15, version 4.43.1* This app used to be great but the new version doesn’t show transfers straight away so if you move money from one account to another, instead of showing in real time you have to log out and then log back in to see it take effect and make sure the transfer worked. It’s very frustrating. ### 2/5 — Updated recently *2025-04-16, version 4.43.1* Can no longer choose a new fixed rate within the app… :( ### 2/5 — App notifications *2024-10-31, version 4.34.0* Needs notifications to so when money comes in and or goes out like other mobile apps ### 2/5 — Almost OK *2022-02-17, version 3.47.0* Moving to NZHL from BNZ meant leaving an app that is light years ahead in user friendliness. It seems impossible to send money overseas and cancelling scheduled transfers between accounts is really hard as all the accounts are named the same expect for at the end (1),(2) etc and that part is usually cut off on the screen anyway. ### 1/5 — Too Slow *2021-12-01, version 3.46.0* I don’t recommend NZHL or taking a loan from them. Too slow and high charges. It takes a whole day to process transactions and online bank transfers on weekdays. It’s a mistake using NZHL will go to other banks after my 1 year lock period. ### 4/5 — Just a thought *2021-08-08, version 3.44.0* I hope there’s a functionality where I can increase/decrease my mortgage repayments within the allowable range so i dont need to get in touch if i want to make an extra repayment. ### 4/5 — Great most of the time *2020-05-14, version 3.26.0* I’ve found the app to work really well on my iPhone, but it gets stuck on my iPad when trying to forward a payment receipt - it hangs. Apart from this (which is really annoying), it’s great. ### 3/5 — Login annoying *2020-04-19, version 3.26.0* Balance screen is annoying. I can’t find a way to stop it appearing instead of log in screen ### 2/5 — Dying on me *2019-12-18, version 3.24.0* Don’t know what they’ve done but I can’t get this to open anymore. ## Frequently asked questions about NZHL Mobile Banking ### Is NZHL Mobile Banking secure? Yes, NZHL Mobile Banking is safe and secure, backed by their internet banking guarantee. It offers secure access via PIN code or biometrics (Touch ID/Face ID) and utilizes KeepSafe and two-factor authentication for an extra layer of security. ### What devices does NZHL Mobile Banking support? NZHL Mobile Banking is available on iPhone, iPad, and watchOS devices, allowing you to manage your finances across multiple platforms. ### Can I set up Apple Pay with NZHL Mobile Banking? Yes, you can set up Apple Pay through the NZHL Mobile Banking app to make contactless payments with your phone wherever it is accepted. ### How often is NZHL Mobile Banking updated? The app was last updated on March 25, 2026, indicating regular updates to ensure functionality and security. The latest version is 5.3.2. ### Can I manage my home loan through NZHL Mobile Banking? Yes, you can refix your home loan or switch to a variable rate when it is up for renewal directly through the NZHL Mobile Banking app. ### What are the age restrictions for NZHL Mobile Banking? NZHL Mobile Banking has an age rating of 4+, making it suitable for a wide range of users. ### How do I get help with NZHL Mobile Banking? For more information on setting up or using the app, you can find answers to frequently asked questions on the Kiwibank support hub website. You can also provide feedback through the 'Contact Us' menu within the app. ### Does NZHL Mobile Banking have ads? No, NZHL Mobile Banking does not contain advertisements. It is a free-to-download application for existing NZHL customers. ## Version history (last 5 releases) ### 5.10.2 — 2026-08-12 Thank you for using the NZHL Mobile App. This release includes improvements and bug fixes. We’re always looking for ways to improve your banking experience. Love the app? Rate it now. Your feedback will help us improve! ### 5.10.0 — 2026-07-31 Thank you for using the NZHL Mobile App. This release includes improvements and bug fixes. We’re always looking for ways to improve your banking experience. Love the app? Rate it now. Your feedback will help us improve! ### 5.9.0 — 2026-07-29 Thank you for using the NZHL Mobile App. This release includes improvements and bug fixes. We’re always looking for ways to improve your banking experience. Love the app? Rate it now. Your feedback will help us improve! ### 5.8.2 — 2026-07-08 Thank you for using the NZHL Mobile App. This release includes improvements and bug fixes. We’re always looking for ways to improve your banking experience. Love the app? Rate it now. Your feedback will help us improve! ### 5.8.1 — 2026-07-07 Thank you for using the NZHL Mobile App. This release includes improvements and bug fixes. We’re always looking for ways to improve your banking experience. Love the app? Rate it now. 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*