# OakStar Bank Mobile — user reviews > 40 indexed App Store user reviews of OakStar Bank Mobile by OakStar Bank, National Association, rated 4.80/5 from 3,572 ratings. - Source: https://appshunter.io/ios/app/oakstar-bank-mobile/id1531769925/reviews - App overview in markdown: https://appshunter.io/ios/app/oakstar-bank-mobile/id1531769925.md - Rating breakdown: 5★ 3,208 · 4★ 205 · 3★ 57 · 2★ 19 · 1★ 83 ## What do users think of OakStar Bank Mobile? Overall sentiment: positive **Pros** - 👍 Seamless transition - 👍 Friendly staff - 👍 Easy to use app - 👍 Professional and helpful service - 👍 Excellent online availability - 👍 Great mobile banking experience - 👍 Aesthetically pleasing and user-friendly interface **Cons** - 🐛 Errors updating balance - 🐛 Password reset issues - 🐛 Mobile deposit problems - 🐛 Difficulty logging in - 🐛 Lack of notification details - 🐛 Limited memo field characters **Commonly reported bugs** - Password reset link issues - Repeated login screen issues - Mobile deposit reliability problems **Most requested features** - Add ability to change color scheme - Restore previous notification functionality - Increase memo field character limit - Display actual account balance ## Newest reviews (12 of 40) ### 5/5 — Thoughtful, thorough and very helpful *2025-03-19, version 3.21.0* Oakstar Bank is filled with people like Mariah, Kylie and others who are very professional sweet thorough and skilled thank you OakStar for being a good bank and giving me my money back that was that was taken from me ### 5/5 — 👍 *2025-02-01, version 3.19.1* 👌 ### 5/5 — Mobile Check Deposit *2025-01-25, version 3.19.1* I don’t cash that many mobile checks but when I do have one it saves me driving to the bank. It’s simple and I have never had an issue! Thank You OakStar! ### 5/5 — Top Tier Banking *2025-01-15, version 3.19.0* Top of the line service experience. Excellent On-line availability. ### 2/5 — Errors *2024-11-22, version 3.18.0* Half the time there’s an error updating my balance. ### 5/5 — Seamless transition! *2024-06-19, version 3.13.0* As a long-standing customer of Community First Bank, I was a bit concerned with the transition, but I'm very happy with the process and the outcome! ### 5/5 — Helpful glad service *2023-10-24, version 3.7.0* Always ### 5/5 — Awesome website so easy to use on the go *2022-05-12, version 2.41.0* Great bank, the team is amazing ### 5/5 — Great Platform for Mobile Banking *2022-03-08, version 2.38.1* Fantastic app for banking experience and user ability. Strongly recommend for all users. ### 5/5 — Great Banking App! *2021-02-04, version 2.25.0* They’ve really done a great job with their app! The only critique I would offer is, I think they should add the ability to change the color scheme because the green is not my favorite. Other than that, it’s simple to use and the dashboard tiles can be arranged in the order that makes sense to the user... 👍🏻 ### 5/5 — Easy to use financial application *2021-01-27, version 2.25.0* Out of all the finance management apps I’ve used over the years, this one is by far the best. Aesthetically it is pleasing, and the most user-friendly interface I have encountered to date. Accessing information is easy and the addition of the Face ID makes for swift adjustments or on the fly account management. Five stars Oakstar way to go. ### 2/5 — New format *2021-01-02, version 2.25.0* I do not like the new format. It is hard to figure out. Sometimes it shows transfers more than once, when the transfer only happened once. ## Most critical reviews (10 lowest-rated) ### 1/5 — Latest update doesn’t work *2026-06-03, version 3.34.1* I’ve liked the app ever since I became a customer but the latest update has rendered it inoperable. The login screen never shows up. ### 1/5 — Unusable *2026-05-31, version 3.28.0* This does NOT work!!!! Sends me in circles has for 4 days now!! And NO branch is open on Saturdays to get any help! Had to give it one star to write review- otherwise I would haven’t given it any. If negative stars were an option I would have chosen one of those options. ### 1/5 — Updates *2026-05-31, version 3.28.0* Everytime this app has an update it’s locks you out of your account for days on end. Eventually someone from tech support will reach out and tell you issues have been fixed with the most recent update. Apps a joke ### 1/5 — Can't reset the password. Major bug *2024-11-03, version 3.17.0* The reset password option doesn't work at all. When you get a link in either email or as a text it takes you to the login screen which is totally useless. Now I have to call the bank and figure out how to change the password since I can't login. Also not sure why I can't login I had my password stored on my phone and never changed it and all of a sudden after few months of not using the app my password didn't work anymore??? Frustration is an understatement. ### 1/5 — Mobile deposit is trash *2024-09-26, version 3.16.0* TRASH ### 1/5 — Can’t even log in *2024-04-02, version 3.10.3* Go to log in tells me to update try to update and it repeats the process. ### 1/5 — The worst *2021-10-03, version 2.34.1* Easily the worst banking app I’ve ever used. Absolutely atrocious. ### 1/5 — Lost functionality with new app *2020-12-30, version 2.25.0* With the new app (and website) the users lost notification functionality that was present before. We can no longer see the company and type of transaction from transaction notifications via the app and SMS message. This functionality existed prior to the update. Now, we have to long in to the app every time we need to decipher a transaction notification which is very cumbersome and defeats the purpose. Please add this functionality back. Thank you. ### 1/5 — Rate of mobile deposit is too slow *2020-12-02, version 2.24.0* It takes much longer to deposit a mobile check through this bank than any other mobile deposit I use. ### 1/5 — Easy! *2020-11-25, version 2.24.0* New set up on Oakstar Bank is clean looking, easy to use and a really good update: THANKS! ## Most praised reviews (10 highest-rated) ### 5/5 — Love *2026-04-30, version 3.33.0* Very user-friendly and I love that I can see my credit score automatically on my online banking account ### 5/5 — Oak Star is the best bank I have ever used *2026-03-21, version 3.32.0* We started out in the Clinton, Mo Bank. After thinking about another local bank who was going to make us put up a huge amount and give us limited privileges, and no one had a good explanation for us. So we went to the tiny Oak Star that had just opened at that time. We go a normal account either no minimum deposit to open it that very day! When we moved we choose to keep that account . We moved to S Kc at that time there was no branch close then you opened one in Overland Park Ks area shape, is my husband opened another account and there. So we have several accounts. We moved to where there is no local branch again. I wish you would come to Butler, Mo and take a chance here. Is ask everyone I know here to go with you! We love the ease it banking either you even either out a local branch you have made deposits so simple! We love Oak Star, you are truly part or our family and our small business! ### 5/5 — Best bank ever *2026-02-18, version 3.30.2* Customer service is too notch, the app and website work great, and they truly care about helping small businesses. Nothing more I could ask for! ### 5/5 — Awesome *2026-01-31, version 3.30.2* I love being able to check to see what’s being taking out of my account to keep an eye on it. I like to be able to write and note to the bank and get an answer back right away. 5 stars for sure. ### 5/5 — Great service *2026-01-31, version 3.30.2* Love banking with them I actually get paid to do it! ### 5/5 — Fantastic banking! *2025-12-19, version 3.30.0* The ease of using the app to manage our banking is very convenient and easy. Auto notifications keeps me informed and the benefits stand out. The real strength are the people behind the app that provide quality and pleasant service! Every interaction has been excellent when I need assistance or loose a card or traveling and need assistance. Our home bank is Hermitage, great manager and staff. ### 5/5 — Outstanding Bank *2025-12-17, version 3.30.0* Always the most caring and valuable customer service. With easy to use tools for all your banking needs, they think of everything. The portal makes banking very easy. ### 5/5 — Seamless transition! *2025-10-29, version 3.28.0* As a long-standing customer of OakStar Bank, I'm happy with the process and the outcome! ### 5/5 — Great service every time *2025-04-16, version 3.22.0* Always friendly staff and atm’s available all over town ### 5/5 — i <3 oakstar *2025-04-02, version 3.21.0* I love oakstar, everyone is nice when im at the bank + the app is super easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*