# Oasis: Health Agent — user reviews > 505 indexed App Store user reviews of Oasis by Cormac Hayden, rated 4.77/5 from 13,530 ratings. - Source: https://appshunter.io/ios/app/oasis-health-agent/id6499478532/reviews - App overview in markdown: https://appshunter.io/ios/app/oasis-health-agent/id6499478532.md - Rating breakdown: 5★ 12,419 · 4★ 323 · 3★ 121 · 2★ 87 · 1★ 580 ## Is Oasis safe? Oasis: Health Agent appears safe based on user ratings. The AppsHunter Safety Score for Oasis is 95 out of 100. This assessment is based on 13,530 user ratings, with an App Store average of 4.8 out of 5. Of 13,530 App Store ratings, 94.2% point to a safe experience, 0.9% suggest some concerns, and 4.9% point to a risky experience. ## Is Oasis legit? Oasis: Health Agent appears to be a legitimate app. The AppsHunter Legitimacy Score for Oasis is 88 out of 100 points across 7 verification signals from App Store and developer data. ## What do users think of Oasis? Reviews of Oasis are mostly negative: the Health & Fitness app is rated 4.8/5 from 14K App Store ratings. What users like most: helpful water quality information, promotes health awareness. Top complaints: mandatory sign-up required, expensive subscription model. Summarized from real user reviews. **Pros** - 🙌 Helpful water quality information - 🤝 Promotes health awareness - 💡 Innovative concept **Cons** - 🔒 Mandatory sign-up required - 💰 Expensive subscription model - 🐛 Buggy and glitchy app - ⚠️ Inaccurate or inconsistent ratings **Commonly reported bugs** - App freezes or fails to load - Login/sign-in issues - Scrolling and navigation problems **Most requested features** - Ability to browse without signing up - More transparent rating system - Improved search and filtering options - Integration with water quality databases ## Newest reviews (18 of 505) ### 2/5 — Oasis App *2026-10-11, version 2.3.55* When I search certain item they asked me to pay extra. ### 1/5 — Glitchy and not worth the cost *2026-10-04, version 2.3.51* The app is glitchy, especially the search feature. There are so many products that aren’t in their library and it doesn’t seem like they expand the products list quickly enough. Once you cancel the auto renew they turn off most of the features even though you’ve paid through to Feb 27. Do not waste your money. ### 1/5 — Can’t use for free anymore *2026-10-03, version 2.3.51* Was a 10/10 app but now i can’t use it anymore ### 1/5 — Paid for pro lost access *2026-09-27, version 2.3.48* I paid for pro account suddenly lost access and couldn’t log back in or restore the subscription I had already paid for. I contacted oasis support on sept 2. They didn’t respond until sept 26. That’s 24 day. After waiting more than 3 week the response was basically just that “they were looking into it” that not acceptable support for paying customers. By the time they got back to me I practically forgotten I even asked. If you’re taking people money for pro service, you need timely support. Consider this risk before you pay ### 1/5 — Suspicious *2026-09-26, version 2.3.47* I don’t know how this app suddenly has 13k reviews. I downloaded this app and paid for the membership months ago and they would constantly shuffle who has the top and safest products, which is extremely frustrating given I am trying to give my pregnant wife and child the safest of options. I simply believe that the app sold off at this point. LMNT electrolytes is literally in a lawsuit over their products. I would not purchase this app again. ### 1/5 — Great until you became greedy *2026-09-25, version 2.3.47* This was an amazing app until you made me get a subscription. Time to move to yuka 😒 ### 1/5 — Be more critical on results & less fear-based *2026-09-24, version 2.3.46* Originally loved the app but seems like things have moved into clout-chasing impressions & gatekeeping behind subscriptions and paywalls. Will move onto another app. ### 1/5 — always a subscription *2026-09-21, version 2.3.45* any app you see that is health related and helps you get better habits is always an expensive subscription. it makes me not care about my health seeing the paywall and it is getting ridiculous how EVERY app has it. No im not paying for a subscription for an app that im gonna use for less than a month. ### 1/5 — Account *2026-09-21, version 2.3.45* Now needs a account to use app. Yeah no ### 1/5 — Updated their app *2026-09-21, version 2.3.45* Used to be able to see the ratings of most of their products, for others you would need to pay. Since their update, you can’t view the ratings of ANY products without a $50 payment. ### 2/5 — Once a helpful app is just bizarre *2026-09-21, version 2.3.45* I didn’t know sunflower oil is worse then lead, yet products with lead get higher rating then a product without lead. Huh?! ### 1/5 — Membership *2026-09-20, version 2.3.45* It don’t even let me un subscribe! There’s no option for it! ### 1/5 — Suspicious / Unreliable reviews *2026-09-19, version 2.3.45* The tests for water for example goes from an awful grade to a good grade depending on how the app feels on that day. Hard to rely on this app when 80% of the products they supposedly reviewed are bouncing back and forth on results. ### 1/5 — Costs money now *2026-09-18, version 2.3.45* Costs money now. Used to be free. Can scan anything now. Lame ### 1/5 — Used to be free *2026-09-18, version 2.3.44* Oasis used to be free for everyone to use. You could scam barcodes or even take a picture of products to get a breakdown of the rating for free. Now all of a sudden, I have to pay a monthly or yearly subscription just to scan a product. Very disappointing that all these apps start with letting the user use it for free, then they ask for a subscription. We shouldn’t have to pay to know what’s good for us and what isn’t ### 1/5 — Good idea but disappointing implementation *2026-09-18, version 2.3.44* I paid for a year and for months almost every product I tried to scan appears to be in review. At the end of the day I could not what I paid for because of that. Even now I can’t scan anything cause it’s not been reviewed. Useless outside of the US. ### 1/5 — Paywall *2026-09-17, version 2.3.44* Was free but they got greedy for money. Now have to pay to use the app at all. ### 1/5 — Limited product data- no user friendly *2026-09-16, version 2.3.44* Scanning doesn’t work doesn’t seem like they have much data on products maybe they are still getting more product info. Also searching under categories is difficult and again a lot of basic products aren’t available I was really disappointed I paid for the year but will have it cancelled if they don’t improve the user interface, ability to scan products and have a MUCH larger inventory for the categories ## Most critical reviews (10 lowest-rated) ### 1/5 — New update sucks *2026-11-02, version 2.3.57* Got this and it was excellent, then a new update came, and the whole app sucks, it can’t even scan barcodes correctly, to this day I still haven’t been able to scan a barcode. And now my search doesn’t even work! Worst app I’ve ever spent money on, wish I can go back in time, & have never got it !! I would wish this app on my worst enemy, unless I truly hated them ### 1/5 — Use to be free and more accessible *2026-10-24, version 2.3.56* I’m annoyed that over the time I’ve had this app, I’ve lost the ability to use its features and am forced to pay for it. I used to be able to look things up and scan items and look at its testing results and percentages but now I can’t do that unless I pay for a yearly subscription. I’m so tired of subscriptions and will honestly just delete the app at this point since it is not of any use now. ### 1/5 — Used to be good now awful *2026-10-24, version 2.3.56* Used to be a good app now I see products receive a high rating even with loads of bad ingredients. They’ve clearly sold out and promote bad products. ### 1/5 — Not user friendly at all *2026-10-22, version 2.3.56* I can’t even use a regular search function to look up a product? How hard is it to let me use a text box to type In prenatal if I’m not in a store and unable to scan any available? ### 1/5 — Don’t forget to cancel your free trial *2026-10-21, version 2.3.56* Wasn’t using the app enough which resulted in me forgetting to cancel my free trial, which then resulted in me being charged for the full year. I disputed this in the app store and was denied a refund. Granted, I am at fault, however the app is not worth the price. It is unreliable and incorrect. ### 1/5 — Skeptical *2026-10-21, version 2.3.56* I have a hard time believing fragrances from BBW, EOS and brands found in Macy’s are clean. I’ll stick with Clearya, YUKA and EWG ### 1/5 — False Trial period *2026-10-20, version 2.3.56* Trial period charges you and any request of refund will be denied. ### 1/5 — Terrible Updates *2026-10-17, version 2.3.56* Too many updates which has made it not very user friendly. Very difficult to decipher scores compared to the older version several months ago; the new scores make zero sense and don’t explain very well compared to the previous version. Canceling membership unless it’s more user friendly ### 1/5 — misleading *2026-10-13, version 2.3.55* the app is free to download but you need a subscription to do literally anything in the app ### 1/5 — Tried free trial, locked me in for a year *2026-10-12, version 2.3.55* I wanted to like this product, but the free trial lacked reviews on most of my day to day grocery items. I cancelled the day after the trial ended, as they hope you will forget, and it locked me in to pay full for a whole year. Beware. ## Most praised reviews (10 highest-rated) ### 5/5 — Learn the truth *2026-10-31, version 2.3.57* Peer reviewed consumer products ### 5/5 — The Best App *2026-10-10, version 2.3.55* Excellent App, Fantastic, Great, Awesome Project, Forever Grateful ### 5/5 — The new version of Oasis is disappointing. *2026-09-12, version 2.3.42* I like Oasis and its mission, but this new version is a real regression. A list where everything looks identical forces you to open every single item just to learn whether it matters. That’s not transparency. The fix is simple: bring back the visual signal at the list level. Color-code or badge each ingredient right in the list. Green for fine, amber for caution, red for avoid, so you can scan the whole thing in two seconds. Click-through stays for the detail, but the summary should be visible without it. ### 5/5 — UPDATE - I Feel Ripped Off! *2026-08-27, version 2.3.37* Subject: Follow-Up: Refund Promised on August 19 On August 19, I was contacted by Cormac from Oasis Team, who apologized for the way I had been treated and informed me that my money would be refunded. I was asked to provide my preferred method of payment, which I did. Since then, I have received no further communication and no refund. I expect Oasis to honor the commitment that was made to me. If you tell a customer that you are issuing a refund and ask them how they would like to receive it, then follow through. Please confirm immediately that my refund is being processed, the amount being refunded, and when I can expect to receive it. I would appreciate this being resolved without any further delays. I was charged Annual Subscription prior to FREE Trial Ending! Sent in Circles afterward! I signed up for the free trial believing I had until the cancellation date to decide whether I wanted to continue. Instead, I was charged approximately $47 for an annual subscription, which came as a surprise. What frustrated me most was trying to get help afterward. Oasis told me that because the subscription was purchased through Apple, they could not issue a refund and that billing matters are handled by Apple. However, when I contacted Apple, I was told they could not provide a refund because it involved a third-party app. As a customer, I was left stuck in the middle with no resolution. Whether the billing terms were disclosed somewhere in the fine print or not, the process was not clear to me when I signed up. Had I understood exactly when the annual charge would occur, I would not have enrolled in the free trial. I genuinely feel ripped off and disappointed by the experience. More transparency around billing and refund responsibility would help prevent customers from finding themselves in the same situation. Based on my experience, I would not recommend this app. **Developer response:** Hi Roseanna apologies for your experience being thrown between support teams. Apple handles all billing for App Store purchases and charges annual plans up to 24 hours before trial end, which is why it hit early. Apple's support guidance likewise tells users to cancel trials more than 24 hours before the renewal date or the subscription may renew. I have personally replied to your support ticket with other options to help find a good resolution here. ### 5/5 — Oasis *2026-08-25, version 2.3.36* A better app bc it shows you ingredients, chemicals compounds,…. And what are the better choices to make to be in your best health ### 5/5 — There’s literally no one else doing it like them *2026-08-17, version 2.3.35* We really have to understand what we’re intake and putting on and in our body. And luckily it starts with these guys. ### 5/5 — Health *2026-08-01, version 2.3.32* Great for knowing how efficient and healthy a product/food is good for the body ### 5/5 — Amazing app *2026-07-23, version 2.3.30* It does really help 🫶🏼 ### 5/5 — Thank you and keep going *2026-07-23, version 2.3.30* Thank you for standing against corruption and speaking the truth even tho it has impacted you and countless other negatively. I pray you continue to grow and share more and more ### 5/5 — Cool app *2026-07-12, version 2.3.24* Great for people who need better knowledge about the everyday products they use or consume! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-11-12.*