# Oath Pizza — user reviews > 29 indexed App Store user reviews of Oath Pizza by Next Level Pizza, Inc., rated 4.80/5 from 2,630 ratings. - Source: https://appshunter.io/ios/app/oath-pizza/id1436533587/reviews - App overview in markdown: https://appshunter.io/ios/app/oath-pizza/id1436533587.md - Rating breakdown: 5★ 2,365 · 4★ 161 · 3★ 37 · 2★ 24 · 1★ 43 ## What do users think of Oath Pizza? Overall sentiment: negative **Pros** - 🍕 Delicious pizza - 👍 User-friendly interface - 🎁 Rewards program **Cons** - 💰 Expensive pricing - 🐛 App issues (crashes, bugs, errors) - 🤔 Inconsistent rewards/promotions - 📱 Poor app experience (clunky, hard to order) **Commonly reported bugs** - Ordering issues (wrong orders, items not showing up) - Rewards not working as expected - Difficulty logging out and switching accounts **Most requested features** - Apple Pay support - Ability to edit/delete payment cards - Improved rewards system ## Newest reviews (9 of 29) ### 2/5 — Only ok and pricey *2023-06-30* Expensive for what you get and our order is often wrong when we get it home. I’ll say we do get the GF pizza and vegan cheese which adds to the cost. Biggest complaint there is that a personal cheese pizza is $20 when getting it with vegan cheese and Banza crust, not worth it. ### 3/5 — Clunky and rewards system not easy to redeem *2020-10-31, version 4.16* Always having issues with random pop ups with rewards **Developer response:** Thanks for providing this feedback. When you get a chance, would you mind reaching out to us at oathpizza@thanx.com with the subject "App Review Response" so we can investigate this issue further? Once we have your account information we can provide some guidance. Looking forward to hearing back soon! ### 2/5 — App difficult *2020-02-14, version 3.67* App is very difficult to use. It changes selections by itself. I had delivery and paid for delivery and when I checked back on the app it said pick up. I had to call the shop to make sure and they couldn’t find the order. ### 1/5 — Crashes all the time *2019-07-28, version 2.19* I have successfully ordered pizzas through the app, but usually it crashes once or twice first. The rewards are nice, but unobtainable when your card expires and entering a new one crashes the whole thing. Thanx ### 4/5 — great app, but needs changes *2019-05-12, version 2.16* user-friendly interface, great rewards program, but there needs to be an option to sign out of an account without registering a card. Every time I try to log out of an account and access the one with my card info, I get prompted to enter a new card to get the 50% off first order promotion, which I don’t have. Please fix this! ### 5/5 — Great Local Spot! *2018-11-25, version 2.4* We love Oath Pizza! This reward app is simple and makes it even easier to keep coming back. ### 5/5 — Wednesday *2018-11-15, version 1.40* I had a great experience with the guys at oath pizza ! Great food ### 1/5 — Privacy Scam *2018-10-09, version 1.40* BEWARE: this app wants to keep track of all of your transactions you put on your credit card, not just with Oath Pizza! Why do you need to know all my other spendings for a loyalty program at your pizza chain? Not even sure this is legal. ### 5/5 — Free pizza *2018-09-26, version 1.40* Got a half a pizza for signing up and get another $5 off every time I spend $50 (which is every time I go with my fam of 4). Easy to set up. I like it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Always hard to order on the site! *2022-12-02, version 9.2.7* We love Oath pizza! But always difficult and painful to order using the app for the online website! This time the salads don’t even show up as an option. **Developer response:** Thank you for reaching out and providing the feedback! We sincerely apologize for any inconvenience or frustration you have experienced with the app. We would love to help you resolve this issue. Can you please reach out to us directly at oathpizza@thanx.com ### 1/5 — Can not edit card *2022-10-28, version 9.2.7* This app is a piece of crap. You get charged a service fee and basic features like editing a card are not there. you cannot delete a card, and then if you try to add card again with updated dates it says card already exist. Fire developer. Poor logic a no testing. I wish I could rate 0 **Developer response:** Thank you for your feedback and for reaching out to us. We apologize for any inconvenience or frustration you may have experienced. We would be happy to help you resolve this issue. Please contact us directly at oathpizza@thanx.com. ### 1/5 — Why no Apple Pay support? *2022-10-16, version 9.2.7* Having to enter credit card details into every app creates potential security risks. Why no Apple Pay support? ### 1/5 — Great pizza. Lousy App *2022-05-01, version 9.2.7* This is a rating of the app not the pizza because the pizza is fantastic. I always order the beyond meat crumbles which is their plant-based vegan sausage and it’s always available at the store but on the app it’s not even an option. If you’re not vegan and you’re ordering a large pizza when you choose tomato sauce it says it’s not available on the large pizza (but it lets you choose it for the personal size) and this has happened multiple times. The employees at the store know that this is an app issue but nobody seems to give any feedback to actually fix the app. FIX THE APP! The pizza is actually my favorite fast pizza compared to its competitors Modpizza and &Pizza. **Developer response:** Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at oathpizza@thanx.com ### 1/5 — Promos never work *2022-01-12, version 9.0.7* Promos never work. Seems like a bait and switch to get emails with app-only promotions that don’t actually work. Have never successfully ordered on this app. **Developer response:** Thank you for reaching out and providing the feedback! I sincerely apologize for any inconvenience or frustration you have experienced. We would love to help you resolve this issue. Can you please reach out to us directly at oathpizza@thanx.com ### 1/5 — Bad app *2021-09-22, version 7.0.4* Get the error “can’t order from the restaurant at this time” followed by “this reward has already been redeemed” after the failed order. **Developer response:** Hey Matt! We are so sorry that you are experiencing these frustrating issues. We would love to help you get everything all fixed up so you can enjoy your pizza. Our support team is here 7 days a week to help you! Please email us at oathpizza@thanx.com ### 1/5 — Not great *2020-09-07, version 4.14* Brutal ### 1/5 — Great pizza, lousy app *2020-07-15, version 4.12* I have tried on numerous occasions to order on this app, to no avail. In addition, there is no way to contact them to alleviate the situation. Very frustrating every time I order. A good way to loose customers. ### 1/5 — App does not work at all *2020-04-24, version 3.76* The app errors out all the time. Tried using a birthday reward on an order. Order never went through but the birthday reward is gone? This company has a lot to workout. Their app, business model, stores. Shame. **Developer response:** We're sorry to hear you're having trouble with the app- please email us at oathpizza@thanx.com so we can ensure your birthday reward is still available in your account and that the app is working when you're using it. Thank you! ### 1/5 — Barely works *2019-08-29, version 3.10* This is a ganky app ## Most praised reviews (10 highest-rated) ### 5/5 — Prices are way too high *2023-06-17* Love your pizzas but $20 with a discount is way too much ### 5/5 — Superb *2022-11-11, version 9.2.7* Best Pizza freshest ingredients ### 5/5 — Delicious with a D *2021-09-26, version 7.0.4* :) ### 5/5 — Well… *2021-08-20, version 7.0.4* The pizza is fine but the special offers never seem to be applied at checkout. Leaves me feeling like this is a bait-and-switch **Developer response:** We're sorry to hear you're having trouble redeeming your reward on online orders. Please email us at oathpizza@thanx.com letting us know what happens when you try to redeem your rewards online and our team will be happy to assist. Thanks! ### 5/5 — Sebi *2021-07-10, version 7.0.4* Very easy although the reward system was confusing ### 5/5 — Best pizza around 😬! *2021-01-11, version 4.17* Best pizza around 😬! ### 5/5 — Unbelieveable Pizza *2020-04-25, version 3.76* I have no idea how they’re doing it. Outstanding pizza and a great approach in Boston. Pizza kits are the best for hosting and having date night at home when we can’t go anywhere. ### 5/5 — Keep it up.. *2019-12-01, version 3.56* The only thing I’ve noticed in this location is that every time there are males helping and serving -it is a big mess and never on time...disappointed.. ### 5/5 — Unusable *2019-06-13, version 2.19* 1. Cant place orders 2. Can’t remove pizzas from shopping cart. 3. Generally less useful then a bicycle to a fish ### 5/5 — Thx *2019-02-16, version 2.9* Always great service . Want to thank whoever gave me a free pizza and drink on the app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*