# OBDGenie Troubleshooter — Troubleshoot your Genie/Gypsy! > Diagnose OBD Genie/Gypsy device issues and generate support tickets. (iPhone/iPad app by Philip Leong.) - Source: https://appshunter.io/ios/app/obdgenie-troubleshooter/id1583594359 (this page in markdown: same URL + `.md`) - Developer: [Philip Leong](https://appshunter.io/developer/1564341442) - Category: Utilities, Reference - Price: Free - Rating: 3.00/5 from 2 App Store ratings · 2 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 8 MB - Languages: English - Released: 2021-09-09 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/obdgenie-troubleshooter/id1583594359/reviews.md ## What is OBDGenie Troubleshooter? Use this app to find out what is wrong with your OBD Genie/Gypsy! Get your support ticket number after connecting to your OBDGenie/Gypsy and pressing the button! The app helps let us know what issues your device maybe having! ## Key features - Diagnose OBD Genie/Gypsy issues - Connect to OBD Genie/Gypsy - Generate support ticket numbers - Identify device problems ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/obdgenie-troubleshooter/id1583594359/reviews.md ### 5/5 — Worked for me!! *2023-02-10* The second tech support agent I chatted with at infotainment.com suggested that I try this app. Apparently, they made a mistake in the progr we amming for Jeeps in the latest update. My phone detected the OBD Genie instantly and applied the update to make the programing go through and my new backup camera works now!! ### 1/5 — Doesn’t work *2023-01-04* Doesn’t pick up the Bluetooth. Won’t do a scan can’t click on the tabs that you need to do the update. ## Frequently asked questions about OBDGenie Troubleshooter ### What is OBDGenie Troubleshooter used for? OBDGenie Troubleshooter is used to diagnose issues with your OBD Genie/Gypsy device. It helps identify potential problems and allows you to generate a support ticket number after connecting to your device. ### Is OBDGenie Troubleshooter free to use? Yes, OBDGenie Troubleshooter is available for free. It does not require any payment to download or use its core diagnostic features. ### What devices does OBDGenie Troubleshooter support? OBDGenie Troubleshooter is designed to work with OBD Genie/Gypsy devices. It is available on iPhone, iPad, and iPod devices. ### How often is OBDGenie Troubleshooter updated? The latest version of OBDGenie Troubleshooter is 1.2.9, which was last updated on February 3, 2022. Update frequency can vary based on developer releases. ### What is the age rating for OBDGenie Troubleshooter? OBDGenie Troubleshooter has an age rating of 4+. This indicates it is suitable for users aged four and above. ### Does OBDGenie Troubleshooter have ads? No, OBDGenie Troubleshooter does not contain advertisements. It is a free application without any ad interruptions. ### What kind of support does OBDGenie Troubleshooter offer? OBDGenie Troubleshooter helps by letting the developer know about issues your device may be having. It generates a support ticket number after connecting to your device. ### Where can I find OBDGenie Troubleshooter? OBDGenie Troubleshooter can be found on the App Store for compatible Apple devices, including iPhone, iPad, and iPod. ## Version history (last 5 releases) ### 1.2.9 — 2022-02-03 New video for getting started with your Genie! Bug fixes and performance improvements... ### 1.2.8 — 2022-01-23 Bug Fixes... ### 1.2.7 — 2022-01-15 Try our new page to support and resolve issues with DRL(day time running lights)! ### 1.2.6 — 2022-01-06 Fixed a minor bug issue w/ UI on certain devices... Updated App Screenshots... ### 1.2.5 — 2022-01-04 Minor typo fix in app... Updated App Previews/Screenshots... Added some new screens for a better UX... Added additional functionality for the new screens... Users can now automatically troubleshoot certain issues w/ their device... ## Apps similar to OBDGenie Troubleshooter | App | Rating | Price | Category | | --- | --- | --- | --- | | [GV-Face](https://appshunter.io/ios/app/gv-face/id1317183887) | — | Free | Utilities | | [JKBlaster](https://appshunter.io/ios/app/jkblaster/id1532787247) | 4.0 (6) | Free | Utilities | | [Bluetooth V2.1 SPP Setup](https://appshunter.io/ios/app/bluetooth-v21-spp-setup/id6449416841) | — | Free | Utilities | | [KENWOOD Motorsports CAM](https://appshunter.io/ios/app/kenwood-motorsports-cam/id1545340072) | 2.0 (9) | Free | Utilities | | [Metra Heise Connect](https://appshunter.io/ios/app/metra-heise-connect/id1659677714) | 3.0 (8) | Free | Utilities | | [Alfametrix](https://appshunter.io/ios/app/alfametrix/id6458736391) | — | Free | Utilities | ## More apps by Philip Leong - [OBD Genie](https://appshunter.io/ios/app/obd-genie/id1618100262) All apps by Philip Leong: https://appshunter.io/developer/1564341442 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*