Can’t Redeem, Stuck at $31.98
Frustrating!
I am having issues with a few things and I can’t get ahold of anyone !
Liars block then
I do not recommend this game. I finally win some money after paying them so much money and they don’t wanna pay. They just wanna lie to me. Tell me something about some email. I gotta claim it through that then they tried to tell me my account was embezzlement. I think I put money on the game five times. I finally won 100 and something dollars I was supposed to get 100 back. And they locked me out of the game and refused to pay me.
Liars block then
I do not recommend this game. I finally win some money after paying them so much money and they don’t wanna pay. They just wanna lie to me. Tell me something about some email. I gotta claim it through them and blah blah blah blah blah blah liar
Response from developer
Dear user, thank you for your feedback regarding your account status. Our records indicate that your transaction may have been flagged by our automated Anti-Money Laundering (AML) system as a security precaution. To ensure a secure environment for all users, any account that triggers these protocols may be temporarily restricted and subject to review. Please note that, in accordance with our User Agreement, confirmed violations may result in the processing of a refund and the automatic blocking of the account. If you believe this is a mistake, or to appeal this decision, please try reaching out to our support team through the following methods: 1. In-game customer service: Send a message to customer service with the keyword "store review", along with your User ID and a screenshot of your store review. 2. Email support: Please contact us via the support email at ObeliskCardCommandersService@outlook.com , along with your User ID and a screenshot of your store review, using your registered email address (be sure to use the email you used to register your game account) for a personalized review. Due to the excessive number of user inquiries, we may reply to your email as soon as possible within 48 hours. We appreciate your understanding.
