# OBHAI — user reviews > 145 indexed App Store user reviews of OBHAI by OBHAI SOLUTIONS LTD, rated 4.70/5 from 4,854 ratings. - Source: https://appshunter.io/ios/app/obhai/id1301252711/reviews - App overview in markdown: https://appshunter.io/ios/app/obhai/id1301252711.md - Rating breakdown: 5★ 4,137 · 4★ 338 · 3★ 163 · 2★ 49 · 1★ 167 ## What do users think of OBHAI? Overall sentiment: negative **Pros** - 🚀 Quick service - 👍 Convenient payment method - 🚗 Good for CNG/microbus rides **Cons** - 🐛 App crashes and bugs - 💰 Expensive compared to other options - 🚫 Unreliable availability of rides - 🤬 Poor customer service - 💳 Payment issues and overcharging - 🗺️ Inaccurate location and route information **Commonly reported bugs** - Login/registration issues with password mismatch - App freezing and crashing - Incorrect fare calculation and overcharging **Most requested features** - Add cash payment option - Improve driver navigation and location accuracy - Enhance customer support and dispute resolution ## Newest reviews (14 of 145) ### 2/5 — Bug *2026-01-25, version 1.9.7* After requesting a ride, even when a driver accepts the request, the app continues to display “Looking for drivers.” I have to close and reopen the app for the status to update. Additionally, several other features are not working properly on iPhone. ### 1/5 — Couldn’t login *2024-12-15, version 1.9.5* I have tried resetting as well as called contact center couple of times but still unable to find a solution to use the app! ### 1/5 — Worst customer support *2024-10-18, version 1.9.5* Very very poor customer support, fair is fairly high, availability is low, I uninstalled this garbage … ### 1/5 — Payment method *2024-10-14, version 1.9.5* Driver was asking to pay by cash as he was complaining not getting access of online payment but I declined to provide cash as because it was already deducted while booking the ride. So next time pls be concerned regarding the payment method. Thanks ### 1/5 — Payment issue *2024-08-30, version 1.9.4* Today, when I booked obhai it showed BDT 227. But after completing the trip it changed into BDT 263.80. There was no traffic at all. And when I booked again the payment showed BDT 247. Now the problem was with bkash payment and also the payment increased into BDT 270 that I had to pay in cash. This incident was really annoying. Even the drivers nowadays drive very recklessly and not so cooperative at all. Another issue I faced yesterday was that the dropoff point wasn’t showing in the CNG driver’s phone.So I had to pay extra 50 taka after paying via bkash just because the dropoff location wasn’t showing! What kind of joke is this?? Should we just stop using this app? ### 2/5 — Service *2024-08-21, version 1.9.4* Very poor service. Cng driver rode recklessly. And too much high charge , it’s really not worthy. Next time I need to think twice before selecting Obhai ### 1/5 — Double money *2024-07-14, version 1.9.3* Took direct from passenger and also from bkash ### 1/5 — Hidden charge *2024-06-29, version 1.9.2* I often use this app when I travel to Dhaka for local transport. It’s very sad to say that after failing to receive any response from the drivers, I have to cancel the rides may be 3 times. Surprisingly about 277 tk has been taken from my account without any intimation. I didn’t expect that. Please explain why. ### 2/5 — Lack of vehicles *2024-06-02, version 1.8.9* I have often faced that I can find more CNG on Uber than OBHAI slowly this app and their business is losing credibility in both giving people access to CNG and most of the time the plate and the mobile number for match up ### 1/5 — Bosila garden city is in Rajuk *2024-05-14, version 1.8.9* You guys now should change Bosila Garden city in the Dhaka city area. Because it’s now under Rajuk. The bill is too much for this little distance. ### 1/5 — Cancle drive bu driver *2024-03-05, version 1.8.8* Worst app forever. I tried atleast 10 to 15 times for ride from October to March. Rider accept and called me. Then they said to wait. But I saw that they are in the same place in the map. After waiting me 10/12 minutes they cancled the ride!!! Killing of time!!! ### 1/5 — Fraud *2023-12-14, version 1.8.7* Citarir arek nam OBHAI,vara dekhay akta r gontobbe powsanor por vara hoya jay arekta ### 1/5 — Confirm button doesn’t work *2023-12-14* After choosing the destination on the map, discount page shows up to choose among available discounts but the “confirm” button doesn’t work as a result cannot proceed any further with the ride request something that makes app completely useless! **Developer response:** Hello Sir, we are sorry for the issue you encountered with our app. Our concerned team is being informed about this problem immediately for necessary action to be taken. We need your kind cooperation in this matter. Could you please share your registered mobile number at- m.me/ObhaiSolutions . ### 2/5 — Payment *2023-10-08, version 1.8.6* Abysmal service of digital payment. Most often have network problems and have to pay cash. Also, not enough rides. Usually nothing is available. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst share app *2025-09-27, version 1.9.6* Everyone cancels ### 1/5 — Faltu App *2025-09-23, version 1.9.6* Faltu App slow worst UI/UX ### 1/5 — baler app *2025-09-15, version 1.9.6* kono kamer e na dhoner app banaise ### 1/5 — Nonsense Service *2025-09-14, version 1.9.6* I'm absolutely furious about what happened with my recent payment. A very bad incident occurred, and it's completely unacceptable. I paid the driver in cash, including a tip, and in the meantime, this app automatically charged my bKash account without any warning, verification code, or approval from me. This is an absolutely SHOCKING and infuriating failure of your system. What kind of app has such a terrible security flaw? It's a blatant disregard for a customer's financial security. This is a total scam. Your app is a complete piece of garbage for pulling a stunt like this. Fix your app and your terrible payment system. ### 1/5 — Financial Theft Risk *2025-07-25, version 1.9.6* It’s a very risky app. In the name of binding your account with online wallet they can check your balance (they got full access of your online wallet). And after enlistment start getting bkash scammers call. Avoid this app and be safe. *** They must visibly advertise cashless transaction on the app. ### 1/5 — Worst customer service *2025-07-18, version 1.9.6* Used their service and there was an issue with fare. The driver charged me twice. When reported they non-stop called me atleast 5/6times during work hours and repeatedly asked the same questions without solving the unwanted fare issue. They even asked the driver to call me on my personal number and confront me!!!!! That is the most disgusting level of customer service I have ever encountered. Even after which I cooperated with them and yet without any update they kept only calling me. Let me finish by saying, I am a daily uber user who has received their issues solved within 5 minutes without harassment. Anyway, when I tried to delete my obhai account their system hangs. A clever way to stop customer churn. Not to mention, their charge is always 50-100 taka extra than what any other service charges. 0/10 for my bad experience. ### 1/5 — U *2025-04-16, version 1.9.5* Very expensive compared to other apps ### 1/5 — Extra charge issue *2025-04-12, version 1.9.5* They lure customer through less estimated fare then charge much more than that, even on empty road. Gonna uninstall. ### 1/5 — Drivers are liars *2025-02-28, version 1.9.5* I had a very frustrating experience with two drivers who canceled after getting close to my location. Both of them told me they were on their way, but then they canceled without any valid reason. It’s extremely unprofessional to keep customers waiting only to back out at the last minute. ### 1/5 — Bad UX *2024-12-19, version 1.9.5* I cancelled my ride 3 times it still searching for new ride again and again ## Most praised reviews (10 highest-rated) ### 5/5 — Best CNG Ride App in BD! *2026-04-11, version 1.9.7* Thank you for all the services! We will appreciate more coupons and offers of CNG rides. ### 5/5 — Safe & comfortable *2025-08-26, version 1.9.6* Nice app ### 5/5 — No hassle, quick pair *2025-08-20, version 1.9.6* I like the way of their payment system. It's always online so no extra conversation with the drivers. Also, the app is very straight forward. ### 5/5 — Review *2025-04-04, version 1.9.5* Good app ### 5/5 — They accept through bkash that's great! *2024-08-31, version 1.9.4* The online transaction is so good. But sometimes drivers intentionally take a long root and Delay to get more rent. ### 5/5 — Confirm button doesn’t work(*Update) *2024-01-12, version 1.8.8* After choosing the destination on the map, discount page shows up to choose among available discounts but the “confirm” button doesn’t work as a result cannot proceed any further with the ride request something that makes app completely useless! (*Update: problem fixed, app working fine now) ### 5/5 — Cng *2023-08-02, version 1.8.4* Very Good Service ### 5/5 — That was so quick *2023-03-20, version 1.8.3* He is a good driver ### 5/5 — Wrong time Zone showing in Ride history *2023-01-31, version 1.8.2* In ride history, UTC time is showing instead of local time which make so much confusion. ### 5/5 — good men *2023-01-10, version 1.8.1* i like, safe driver. good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*