# Observa: Earn Money From Gigs — user reviews

> 242 indexed App Store user reviews of Observa by Observa, Inc., rated 4.41/5 from 10,073 ratings.

- Source: https://appshunter.io/ios/app/observa-earn-money-from-gigs/id1082619370/reviews
- App overview in markdown: https://appshunter.io/ios/app/observa-earn-money-from-gigs/id1082619370.md
- Rating breakdown: 5★ 6,340 · 4★ 2,369 · 3★ 877 · 2★ 171 · 1★ 313

## What do users think of Observa?

Overall sentiment: neutral

**Pros**

- 💰 Easy way to make extra money
- ⚡ Quick payouts
- 🕰️ Flexible scheduling
- 👨‍👩‍👧‍👦 Family-friendly

**Cons**

- ⏱️ Unrealistic time estimates for tasks
- 🚗 Excessive travel/gas costs
- 🤖 Inconsistent/unfair review process
- 💸 Low pay for effort required
- 🇨🇦 Lack of opportunities in Canada

**Commonly reported bugs**

- Disappearing/unpaid observations
- Glitches during photo/data submission
- Inaccurate store information

**Most requested features**

- More detailed task instructions
- Ability to preview tasks before accepting
- Longer time windows to complete tasks
- Better communication from support team
- Improved app stability and reliability

## Newest reviews (19 of 242)

### 3/5 — not able to complete

*2026-08-18, version 5.4.4*

not able to complete

### 2/5 — takes too long

*2026-07-26, version 5.4.4*

Took me an hour and a half to finish one just for them to reject me because I didn’t know the difference between a display shelf and a main shelf which was not stated while I was taking photos. I also kept loosing my photos cause of an “error” having to restart it all over again. Not worth it for me but if you’re desperate for extra cash do it I guess.

### 2/5 — Photos aren’t uploading

*2026-07-14, version 5.4.4*

“Just take photos of the entire soup display” which only takes seven or eight very particularly lined up photos and then you get to play the roulette game of will it upload or will it just pretend I didn’t take anything and try to make me do it all over again? After 6 tries I gave up. It’s not on me to figure out what’s wrong with this time suck of an app.

### 4/5 — Earnings With Gig Work

*2026-07-08, version 5.4.4*

Overall if the instructions are read and followed thoroughly your experience will go well and the payout is processed usually within 72 hours. Follow the instructions to each offer, in the most professional manner possible. Take clear pictures and answer all questions asked during the audit. Submit once it’s done. Customer support usually responds and resolves issues promptly. The only thing that could be better is the amount offered for each opportunity and also the app interface could be better. From a marketing standpoint, this app is perfect for growing businesses promoting a new product. This app is a great way to ensure the product is in stock and on display. Getting maximum exposure, is a great way to increase sales. Great idea all around. Maybe create more ideas for marketing a

### 1/5 — NO!

*2026-07-07, version 5.4.4*

I promise this is a huge waste of time it’s horrible dreadful awful never again!!!!!

### 1/5 — DO NOT WASTE YOUR TIME! SCAM and these good reviews are probably paid for

*2026-07-06, version 5.4.4*

This is the most ridiculous waste of time. Their standards are either unrealistic or they reject your perfectly good submission because they already have your photos and feedback- why would they even bother paying you now.

### 1/5 — Needs improvement

*2026-07-06, version 5.4.4*

High rejection rate compared to other apps. You can make some money if the app works, or if they don’t decide to change their instructions. Large files won’t upload to their server, regardless of your internet connection, and regardless of how long you wait and keep the app open. (5G or WiFi) 

Instructions say 1/2 to 1 product of overlap, then you get denied for not enough overlap and say they require 1-2 products of overlap. So you go back for another 45 minutes of taking photos with new instructions and they say it’s too much overlap.

### 3/5 — Be Careful

*2026-07-03, version 5.4.4*

I was looking for daily work and ran across this app. Pros: Easy registration just pass a background check. Cons: Low pay, slow assignments, and 5 day payouts.

### 3/5 — More work less pay

*2026-06-29, version 5.4.4*

The pitifully small number of jobs available near me have increased in the amount of work to be completed while the pay stays stagnant or only increases by a dollar or two. The app’s overly sensitive glare alert makes getting photos in buildings with fluorescent lights nearly impossible. This really has become a frustrating app to use and unless I see some changes on the requests, I won’t be doing any more. 

I do work for several other apps and this one sits at the bottom of my list to check for jobs now.

### 1/5 — Run away from this app

*2026-06-26, version 5.4.4*

Fail. Delete. It crashes and have to retake photos. It won’t connect even though strong signals and other apps connect fine. They lie about how long some projects take (they took longer, even after doing the same project before). They reject your work for something they didn’t say in the description. And many other flaws. Run away, better apps and options out there.

### 1/5 — Waste of Time

*2026-06-23, version 5.4.4*

This app gives you job offers they say take 25-35 minutes.  They don’t.  It’s closer to an hour and every job is a gamble if you’ll get paid.  They say follow instructions which are not overly clear, abd if just ONE photo you take out of close to 35 is slightly angled (even if their requested photo needs to be angled to fulfill the requirement) they reject the whole job.  Even if everything is clearly visibly, if the photo does not line uo with a straight edge, you just wasted an hour of your life.  You WILL lose money using this app between gas traveling for jobs and their high rejection rate.  And support?  Non-existent. You can email them and weeks go by before you get a reply.  Probably one person with a backlog of complaints trying to answer everyone who downloaded the app.   There are better apps.  Avoid this one.

### 1/5 — Misleading Pay and Unfair Review Process

*2026-06-22, version 5.4.4*

I wanted to like Observa because the concept is great, but my experience was extremely disappointing.

I accepted a Multi-Category Photo Audit that was advertised as taking approximately 25–35 minutes for $12. In reality, it took me nearly 90 minutes and required 94 photos throughout a large grocery store. The reference images were small and difficult to interpret, and the assignment was far more extensive than advertised.

After completing the work, the app froze during submission and repeatedly attempted to upload in the background. I received messages stating that only one photo had not uploaded, followed by an expiration email, despite the observation later showing as submitted. Ultimately, the entire assignment was rejected due to “photo quality.”

The most frustrating part is that Observa acknowledges that rejected submissions are not shared with their clients, meaning substantial work can be completed without compensation if a technical issue or subjective review occurs.

Independent contractors deserve accurate time estimates, reliable technology, and fair compensation for the work performed. I understand that quality standards are important, but expecting nearly two hours of work for no pay due to minor issues is unreasonable.

Until Observa improves its app stability, provides more realistic time estimates, and implements a fairer review process, I cannot recommend it to others looking for gig work.

### 2/5 — Needs improvement

*2026-05-22, version 5.4.4*

You can make some money if the app works, or if they don’t decide to change their instructions. Large files won’t upload to their server, regardless of your internet connection, and regardless of how long you wait and keep the app open. (5G or WiFi) Instructions say 1/2 to 1 product of overlap, then you get denied and say they require 1-2 products of overlap.

### 1/5 — Change the name to Rejecta

*2026-05-22, version 5.4.4*

I’ve been able to do hundreds of Mobee and Field Agent gigs with no issues so the rare time that gigs finally showed up, I was able to do 7 and so far, they have rejected 4 of them.

My belief is that they reject but keep the photos and use them anyway because the job should come up again after the rejection, right?

The job never shows back up.

### 1/5 — Absolutely a scam

*2026-05-20, version 5.4.4*

The rejection rate is too high to be reasonable. The reviewer tries the best to make up excuses to reject the submission and keep the data for free. The rejection rate is much higher than some other similar apps like Field Agent. Even Mobee is not this kind of picky. Yes, Observa’s payment looks good, but you won’t get it. Don’t be fooled by the pay amount. They don’t pay

### 1/5 — Worst app

*2026-05-16, version 5.4.4*

I am using other app which is paying you actual money for your work and time but this one just taking your data and not paying you anything and giving you some excuses. Do not waste your time

### 1/5 — Wage theft

*2026-05-13, version 5.4.4*

If you accept the opportunities to do the undercover audits and take photos and get your photos rejected due to things out of your control please file wage theft claims against Observa because if you do work and don’t get compensated they have to pay you and given some of these are under minimum wage for tasks this app should be removed and shut down. This app offering money for photos you take means it’s no longer considered a volunteer service if payment is offered. So I suggest they payout for all my opportunities they failed to do or they can and will
Be sued for noncompliance under Mn state law to adhere to wage theft laws. They must do lookbacks on every account and pay people accordingly and if not they will have Feds going in.

### 1/5 — DO NOT DOWNLOAD

*2026-05-08, version 5.4.4*

App is a complete waste of your time and trying to get in touch with someone’s impossible. This is a poor app and team. Don’t bother wasting your time

### 1/5 — Scam

*2026-04-25, version 5.3.17*

I was physically attacked by a store lead named Clayton in Monticello ny. He claimed he has never herded if observes and I was not allow to video in the store

## Most critical reviews (10 lowest-rated)

### 1/5 — Too many photos

*2026-08-20, version 5.4.4*

Bottom line do not expect to get approved anytime soon, it has been almost over a week since I tried to submit two dogs and still. O updates and no approvals let alone any payments.  Support is useless and states backlog but it’s a waste of time and gas there is a reason there are so many orders available and it’s not a goodd one.  This company is unprofessional and incompetent

### 1/5 — App not fully developed

*2026-08-14, version 5.4.4*

Some sections state “if needed” but require photos, app needs refinement.

### 1/5 — Awful

*2026-08-11, version 5.4.4*

This app sucks. Because of numerous glitches, and the fact that they don’t give you any feedback with each photo taken to let you know if it was successful or not; it would’ve been nice if it had told you what was wrong with the photo while you were taking it instead of waiting till the end and having to take multiple photos over again.  This is my third attempt at . I was on the parking lot at the store yesterday and attempted to accept it and The app stated that my GPS location was hidden???

### 1/5 — Worthless App Even Worse Support

*2026-08-07, version 5.4.4*

Notice how their fake AI “developers” don’t reply to issues, only praise? They don’t care about fixing anything. I’d bet the reviewers are AI bots padding their reviews. 10k for this garbage? Yeah right lol. 
App doesn’t work outside of my home WiFi, which makes it impossible and worthless to use at the store. Emailed their inept support multiple times, and crickets. Not sure how this pathetic jr high school failed computer app project actually has anything over one star. Don’t waste your storage space or your data trying to get it to work and don’t waste keystrokes reaching out to the imaginary support, they don’t reply.

### 1/5 — Scam

*2026-08-04, version 5.4.4*

First they put the wrong store hours, then they go uploading the images you are taking slowing you down and crashing the app. Estimated time to complete is off by a lot. If you are in middle of working and don’t finish on time they delete your work and steal your images. Then don’t request and payout lesss

### 1/5 — SCAM!

*2026-07-27, version 5.4.4*

THEY DO NOT PAY AT ALL! SUBMITTED A WHOLE TASK THEY ASKED AFTER TRAVELING FAR TO A STORE AND IT'S BEEN WEEKS. NOTHING! CONTACTED THE SUPPORT EMAIL MULTIPLE TIMES AND HEARD NOTHING FROM THEM! DON'T WASTE YOUR TIME WITH THESE DEVILS!

### 1/5 — Waste of my time

*2026-07-26, version 5.4.4*

I used the last of my gas money to go perform this task spent over an hour and wasn’t even able to submit. The requirements didn’t align with how Cosco is set up and they didn’t pay me. Thanks a lot
Some people can’t keep getting exploited like this

### 1/5 — Timer in busy store makes it almost impossible

*2026-07-21, version 5.4.4*

They only give you a short amount of time to complete the tasks and they send you walking all over the store. When I finally got to the pharmacy section they deleted the photos I took 4 separate times. After almost 2 hours of walking around this just about made me want to quit.
Finally it accepted my photos only to load for 10 minutes AND THE. DELETE MY ENTIRE APPLICATION.
Waste of my time, I’d give it 0 stars if I could

### 1/5 — Changed

*2026-07-19, version 5.4.4*

I took a break from Observa due to the low compensation for observations(which were far in between). I was clearing up storage on my phone and decided to try again before deleting. To my surprise the pay rate has increased as well as the  pay out time frame. I use to complete an observation at 8pm and I would be paid the next day(which was the only plus side to this app), now I’m on day 6 and my jobs are still in the review process, SIGH 😮‍💨………

### 1/5 — TERRIBLE APP

*2026-07-08, version 5.4.4*

The app is really bad, they deny every single one and when you try to appeal the appeal process is non existent . They never respond to emails either. Imagine working all day and 5 days later it’s gets denied with no appeal process.

## Most praised reviews (10 highest-rated)

### 5/5 — Side hustle

*2026-05-29, version 5.4.4*

Is a great little side hustle they don’t pop up often when they do pop up they’re very easy observations. Only downside is it takes up to seven days to get paid sometimes just don’t expect your money immediately. The money will get paid there. Just follow the directions.

### 5/5 — Observa is a scam

*2026-02-23, version 5.2.24*

Don’t waste your time.  They deny your work and don’t let you  contact them.  Did 3 jobs- all of them they found a reason to deny.  

No ethics!

Freezer section audit and spice audits - beware.

### 5/5 — Xtra money!

*2026-01-14, version 5.2.24*

If u already shop at these places, why not spend a few minutes making extra money? The app makes it so easy! Thanks!

### 5/5 — Review

*2025-12-10, version 5.2.24*

A+

### 5/5 — Great app

*2025-05-13, version 5.1.15*

It's great side jobs. Pays quick and easy. 
I have been using this app for 3 months and I enjoy it very much. Consistent jobs and pay. Not meant to be a main source of income. Sure helps fill in gaps in my household income. 
Read the job description carefully and you will do great too. Good luck everyone.

### 5/5 — Worth the Work

*2025-04-29, version 5.1.15*

I love that I can pick when and where (within reason) that I can go. Jobs can be quickly and without a lot of fuss from employees. I’ve already did all the ones within 10 miles of me. Gives me a reason to explore.

### 5/5 — Easy to use

*2025-03-17, version 5.1.15*

I like this app because the jobs are explained in detail. I’ve found that I can finish them fairly quickly because of their instructions. They pay as soon as the job is approved which is very nice. The few jobs that didn’t get approved gave good feedback as to why. This makes it easier to complete future jobs because you learn from your mistakes. I highly recommend.

### 5/5 — Great Company

*2025-03-13, version 5.1.15*

I have been working with several companies and I like that this one pays immediately, has very clear instructions and their moderators give good feedback. I had a few questions and they were very good about getting back to me fast. I do my best to provide solid feedback for their clients and I appreciate that they see that and take care of us for doing so .

### 5/5 — One of the best to get paid

*2025-03-03, version 5.1.15*

🩵🩵I love this app

### 5/5 — Great app

*2025-02-03, version 5.1.15*

It's great side jobs. Pays quick and easy.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*
