# Observer HD — user reviews

> 11 indexed App Store user reviews of Observer HD by JSW PACIFIC CORPORATION, rated 1.30/5 from 16 ratings.

- Source: https://appshunter.io/ios/app/observer-hd/id933290800/reviews
- App overview in markdown: https://appshunter.io/ios/app/observer-hd/id933290800.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 14

## Most critical reviews (10 lowest-rated)

### 1/5 — IM DONE

*2024-03-23*

App started shutting down when I went to SD CARD. Tried for hours to reload and reconnect. No joy. All the work that went into installing four cameras is lost since I cannot access system or sd card anymore. Incredible :(

### 1/5 — iPhone app

*2023-02-24*

Does Not work. Reset, reload, delete, change oil…. Nothing! As stated in another review. I can sit in front of the monitor for 24 hours.

### 1/5 — That doesn’t work on phone unless you’re right next to your modem.

*2022-08-21*

It’s ridiculous that you can’t even see this on your phone for the money you spend on these cameras it’s just ridiculous. Why bother having an app when it doesn’t even work these people need to get it together or just delete your stupid app because it doesn’t work.

### 1/5 — ALC Observer

*2021-03-04*

I received this monitoring system as a service award from MPC. I have spent several hours trying to set it up with little/no success. The motion sensor on the camera worked once, then never again. Throwing the entire mess into the trash.

### 1/5 — Junk app. Never updated

*2020-10-27*

This app only works about a third of the time. Pure junk for a system that costs this much!

### 1/5 — IOS Upgrade to 13.4.1

*2020-05-09*

Worked great for ONE WEEK - now I echo other very negative reviews - this system is total junk and you would be better off putting your money in ENRON stock then buying this crap.

Unusable at this point!

### 1/5 — Bad

*2019-08-21*

waste money, it doesn’t work

### 1/5 — Waste of money !

*2018-02-19*

Don’t buy

### 1/5 — Doesn't work!

*2017-01-02*

Says the device I'd is wrong but it's not!  I just spent good money on this camera and now it's a piece of junk because I cannot connect to it!  Most frustrating!

### 1/5 — Doesnt work

*2015-12-20*

Cant detect my alc awf51 camera, keep saying invalid device id

## Most praised reviews (1 highest-rated)

### 2/5 — Almost got 3 stars

*2022-05-05*

This app worked well for 1 yr than all of a sudden it didn’t show me any video feed🥺

I uninstalled it thinking that would reset the app….NOOPPPPEEEE it now says “invalid device “ 🤦🏿‍♀️ So now I have a camera system that I can not view from ANY DEVICE except the actual camera monitor!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-03.*