# OC Bus — user reviews > 116 indexed App Store user reviews of OC Bus by Orange County Transportation Authority, rated 4.76/5 from 8,447 ratings. - Source: https://appshunter.io/ios/app/oc-bus/id1564889297/reviews - App overview in markdown: https://appshunter.io/ios/app/oc-bus/id1564889297.md - Rating breakdown: 5★ 7,542 · 4★ 399 · 3★ 150 · 2★ 69 · 1★ 284 ## What do users think of OC Bus? Overall sentiment: negative **Pros** - 👍 Friendly bus drivers - 🚀 Good bus system overall - 🗺️ Improved map in new app **Cons** - 🐛 Tickets often fail to work or show as invalid - 🔍 Trip planner is buggy and unreliable - 🔑 Login issues, can't access account on new app - 💰 Overcharging and no refund policy - 🚌 Buses not arriving on time, missing stops **Commonly reported bugs** - Tickets purchased not showing up in app - App crashing when trying to plan trips - Login issues, especially for non-English users **Most requested features** - Option for discounted fares for disabled passengers - Better integration with Google Maps - Ability to plan trips with flexible departure/arrival times ## Newest reviews (10 of 116) ### 3/5 — Always Room *2025-12-02, version 4.083* With standard comfort, and available seating. ### 4/5 — Account *2025-06-06, version 4.083* Setting up the account is pretty difficult. ### 2/5 — Not always reliable *2025-04-09, version 4.083* Tickets take long to appear after purchase and once I purchased a ticket twice through apple pay and they never showed up . I was charged and they show up on purchase history but never showed up on available tickets ### 2/5 — Rider type *2025-02-11, version 4.083* Only one ride type available ### 2/5 — Crashes *2024-12-11, version 4.083* App crashes when trip planning and setting arrive or depart times. ### 2/5 — Not functional tickets *2024-09-29, version 4.083* Ive bought a single use ticket twice just for it to say invalid when I scan it. ### 5/5 — Thank you *2024-09-05, version 4.083* Finally, everything in one place conveniently and easily able to buy tickets and passes and get behind with life. ### 1/5 — Tickets purchased in app do not work *2024-08-03, version 4.083* I’m happy with the app except for a major, app-ruining issue: The tickets always glitch out and give an “invalid ticket” message when boarding. I’ve bought 3 tickets in the app now and all three didn’t work. Since being able to pay for the bus is the most important part of this app, one star until the glitch is fixed. ### 5/5 — Good to buy tickets here *2024-07-19, version 4.083* It’s so easy to buy passes and sometime you get a passes that are cheaper.. will say that sometimes it will not read it clearly but that okay. ### 1/5 — Tickets don’t work *2024-07-11, version 4.083* Not sure if it was because I bought tickets using Apple Pay right after signup/verification, then activated immediately, but neither ticket I bought worked. Both were used up after scanning, but the scanner said “Invalid Ticket”. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes a lot *2025-12-16, version 4.083* Crashes all the time ### 1/5 — Cannot open an account to use the app *2025-06-23, version 4.083* App does not allow me to create an account. Unsuccessful at customer support trying for a month. ### 1/5 — Bus passes never work; no updates available *2025-05-07, version 4.083* Everytime I purchase a bus pass, and go to scan it it says “invalid ticket” this happens every single day. I’ve asked the bus drivers about it and while they let me on, there is never a resolve and I have to show them the time of purchase each time. What is the point of having an app that literally never works? ### 1/5 — Too complicated to buy tickets *2025-04-03, version 4.083* You have to buy a ticket 30 minutes before or else it won’t work so dumb ### 1/5 — Same here. Can log in to the website but not on the mobile app *2025-03-13, version 4.083* Same here. Can log in to the website but not on the m ### 1/5 — Should be improved *2025-02-15, version 4.083* Very bad The bus did not come as written ### 1/5 — Mr *2024-11-08, version 4.083* Bad Bhavier with public ### 1/5 — Absolute garbage *2024-10-08, version 4.083* Just accept real Apple Pay like a real city would. This app stinks! ### 1/5 — Bus pass *2024-09-09, version 4.083* I buy a bus pass and activate it. Sometimes when I scan it after buying the bus pass it won’t work. ### 1/5 — Buggy App *2024-08-19* I have had this app for three years and the tickets are always buggy whenever I’m tried to use them but now I can’t even login as whenever I try to login a message appears that says error and it would tell me to check my email for a verification link but a email will never appear. This is heavily problematic for a college student like me, who is dependent on the bus to take me to and from college. ## Most praised reviews (10 highest-rated) ### 5/5 — Stress Free Commuting *2025-10-21* I recently have chosen to take the bus in lieu of my car. It is the best I don’t have to stress over other drivers and have learned to time any transferring to no longer than a 15 min wait time I highly recommend it! ### 5/5 — Rider *2025-10-21, version 4.083* Grateful for OCTA ### 5/5 — DSP Dino *2025-09-28, version 4.083* Enjoying the OC Bus Rides ### 5/5 — El bienestar de los pasajeros *2025-09-16, version 4.083* Muchas ocasiones no hay seguridad de nada . Una ocasión ya me han robado mi dinero y el conductor no hizo nada para ayudar. ### 5/5 — OCBUS - Rocks *2025-08-23, version 4.083* They care about people and their safety/happiness. #OCBus will get YOU where you want to go with #Kindness ❤️🙏❤️🙏 …. ### 5/5 — Great app. *2025-06-25, version 4.083* Great app. ### 5/5 — Invalid passes *2025-06-11, version 4.083* Since this last update on Jun 10, all my passes are showing as invalid. What can I do to fix that? It was working fine before the app update. ### 5/5 — Great servitude *2024-12-26, version 4.083* All my days are made simple due to this app being the great key I’ve needed all along to help me navigate to work and back using transit. Great planning, Tracking a bus, easy to pay. ### 5/5 — Lifesaver *2024-11-15, version 4.083* Its a lifesaver when my bus pass isn't working. ### 5/5 — To ÖÇ bus drivers and passengers *2024-11-11, version 4.083* This is a very reliable app and easy to buy your electronic bus ticket. Drivers are very neat and professional 👏❤️❤️👏 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*