# OC REWARDS — user reviews > 27 indexed App Store user reviews of OC REWARDS by Paytronix Systems Inc, rated 3.84/5 from 107 ratings. - Source: https://appshunter.io/ios/app/oc-rewards/id6446784371/reviews - App overview in markdown: https://appshunter.io/ios/app/oc-rewards/id6446784371.md - Rating breakdown: 5★ 65 · 4★ 8 · 3★ 3 · 2★ 6 · 1★ 22 ## Newest reviews (7 of 27) ### 2/5 — Almost Useless *2024-09-15, version 24.10.2024072401* Very few things on this app work. ### 2/5 — Hungry *2024-06-29, version 23.9.2023052302* Why send notifications of discounts that aren’t usable at our local franchised restaurant… ugh! ### 2/5 — Missing items *2024-06-03, version 23.9.2023052302* Food was fine, however they forgot to include the sauces for both our meals and sides. Pretty disappointed. ### 1/5 — horrible *2023-07-08, version 23.9.2023052302* wont show the beers that youve had, yet they expect you to keep track. Not to mention, “invalid tour” errors ### 1/5 — Well below average *2023-07-03, version 23.9.2023052302* The new app does not keep track of which beers you’ve drank were you can see you’re on your mini tour so you are apt to repeat those same beers and then they don’t count. I have also had trouble getting it to consistently work. I will get errors return and have to take it off, reinstall it and change my password to get the stupid thing to work right. Also, the new cash register system no longer allows you to see which beers you’ve had on your receipt so the same thing happens there too. They old system was 100 times better and it didn’t even work for the last three years. Whoever they are paying for their IT work is stealing money. ### 1/5 — Old app was better *2023-06-28, version 23.9.2023052302* Cannot see any of the beers you’ve done. Useless as it sits ### 2/5 — Cannot see which beers you’ve had *2023-06-25, version 23.9.2023052302* The store no longer can print out which beers you’ve had and it does not show on the app. The app also does not seem to have accurate information about the tours completed. ## Most critical reviews (10 lowest-rated) ### 1/5 — Did not receive my order *2025-06-11, version 24.10.2024072401* I didn’t get my order that I paid for ### 1/5 — App is not functional *2025-01-01, version 24.10.2024072401* This may be among the worst apps I’ve ever used for a restaurant. I was trying to add the party pack for 4, and I can’t even reach the checkout cart. I choose the appetizer, then choose the pizza, and when I click “add to basket”, it just reverts back to the main menu with nowhere to access the cart. If I choose the “buy now” option, it just goes to a page that says “basket is empty”. I then went and signed up for the rewards account, thinking it may be required, and I had the same result. I rarely leave reviews, but this app experience is so horrendous that it should be noted. I’ll be deleting the app and removing myself from all future marketing emails, and likely won’t be ordering from OC anytime soon either. ### 1/5 — Transactions Invalid & Tour Progress Incomplete *2024-04-26, version 23.9.2023052302* We go to Old Chicago often, and we desperately miss the old days when we received a printout of our tour progress. They now tell us to track it in this app, but that’s impossible. It always shows 0/12 for the mini tour items, and the transaction history doesn’t show anything but points, with “Invalid Date.” The “Purchased Beers” section shows beers ordered weeks ago. Seriously, Old Chicago, is this the best you can do? This app is pathetic. ### 1/5 — Disappointed *2024-03-22, version 23.9.2023052302* We have on two different occasions ordered a dessert and was given an excuse as to why they couldn’t make it. No refund was offered we was told they don’t know how to refund us. We ordered today and they messed our drinks up the girl had a fit over it being hateful and punched a mannequin. The man working said sorry she has had a bad day. I understand people have bad days but this a family restaurant that behavior isn’t acceptable. While waiting another 15 minutes for a child’s coke and the sauce they didn’t give us 2 employees asked if we had been waited on when told no they just walked away. In total we waited over 35 minutes and we will not be ordering again. I have gave them enough chances to fix their issues and have been understanding. ### 1/5 — Lost *2024-02-25, version 23.9.2023052302* I have some Fred out, deleted and re downloaded the app and nothing I do recognizes the Sharpsburg, Ga location. I can’t order from the app, I have to go online. The app is worthless. ### 1/5 — Absolutely, without question, the worse pizza ever *2023-12-08, version 23.9.2023052302* Placed a pickup order pizza party for 4 which includes a large pizza, appetizer and cookie desert. I gave a single star because the order was ready at the scheduled time. Yet the Chicago Pizza on Powers totally missed the mark. As a person who has previously worked in a pizza shop, I can say the dough was old. Maybe made last night or early am and left to sit. Additionally the toppings were scarce. Just really, really a bad pizza. I will never order from Old Chicago again. I will stay with Marco’s Pizza. ### 1/5 — Terrible *2023-11-01, version 23.9.2023052302* The app is slow and worse than their last one ### 1/5 — Complete Garbage *2023-08-26, version 23.9.2023052302* This app isn’t nearly as good as the app it replaced. The check in feature works sporadically. It frequently logs me out and won’t let me log back in for days. It’s been several months since it’s release and it’s still garbage. ### 1/5 — What good is this app for me? *2023-07-25, version 23.9.2023052302* I have added this app twice & deleted it twice. It doesn’t have the food menu, if you can add “points” I can’t find where or how to do that. I asked the server & she thought you might have to go to the .com page. You’d think it would have a menu & ability to order a pizza for pick up. Doesn’t have a “store locator“. This app did nothing for me. ### 1/5 — Worthless for tour tracking *2023-07-09, version 23.9.2023052302* Like others have mentioned, this app is frustrating. You can’t see any information about your main World Beer Tours (number of tours completed, beers on current tour, etc.). For mini-tours, it lists total number completed but not which ones. For the current mini-tour, it lists progress (e.g., 5/12) but not what you’ve had. Coupled with the printout no longer showing such information, you are forced to write down what you’ve had and carry it around and manually update it. HUGE step backward! Your tour card is worthless except they can write your phone # on it as that’s how they now input things. The app is useless except telling you how close you are to $75 spent to get a $5 credit. I guess maybe the app works for pickup ordering and whoever designed it probably knew about online orders and nothing about the tours. No customer or staff I’ve met like the app or the change from using the magnetic stripe card. ## Most praised reviews (10 highest-rated) ### 5/5 — First time *2025-03-09, version 24.10.2024072401* Waiting to see how the food taste 😁 ### 5/5 — Amazing Service *2024-11-03, version 24.10.2024072401* for how busy a server can get he took care of me and my family with no problem. Maybe you could’ve filled my water up a couple more times but whatever, this is at the aurora location. He still did an awesome job and the food was great. Delicious, of course I’m coming back. ### 5/5 — Great pizza and rotating beer *2024-09-07, version 24.10.2024072401* Great place to get different beers and pizza. Wings and nachos are also great options ### 4/5 — Brighton, Colorado OC’s *2026-01-25, version 25.12.2025090101* Great OC’s crew at this location! Super friendly and this place has great clientele! I always frequent the Brighton, Colorado OC’s! CHEERS!!! 🍻🍻🍻 ### 4/5 — The app or the restaurant? *2024-06-02, version 23.9.2023052302* This is obviously asking for a review for the application, however the app is decent. Nothing fancy, it works. The rewards system could be better. The restaurant is great every time. ### 4/5 — App or Restaurant? *2023-10-05, version 23.9.2023052302* The app works as an app should I guess. As for the restaurant; I am still a regular at the OC that I am a Founder’s Club member. As a note my wife is also a Founder’s Club member but she is not on the founders club board at this location. It is nice to go to a place where the staff knows your name (not always for the best reasons) and they know what your drink (no commyfornia beers). Honorable mentions to Aurora and Anthony. ### 3/5 — Define “curbside” *2026-02-05, version 25.12.2025090101* I actually love the food at Old Chicago, and am a rewards member. Tonight I’m pretty angry that I placed a curbside delivery order only to be told the hostess can’t come outside and so have to come in to get my order. I said that’s not really curbside, and she said well you’re right there so…. Never. Again. Just stop offering it if you’re not gonna provide it! ### 3/5 — Call ahead with the app *2024-11-14, version 24.10.2024072401* Sometimes orders get blocked. DoorDash, etc use the same system. It’s no fun to arrive at the target time and have to wait 40 minutes for your pick up. Call ahead. ### 3/5 — I love the OC but…… *2024-08-30, version 24.10.2024072401* I love the OC but….ok it has nothing to do with the app the app is fine. Whatever. I gave it a three star because of the ownership of the stores. I miss getting the shirts like we used to. For one now when you go do a mini tour you don’t get the shirt till after the holiday is over so you can’t wear it till the following year. Plus the quality of the shirts are trash from the old ownership. As I write this review it’s the beginning of football season but there is no mini tour. WTH! I get you have extra shirts after the mini tour but there needs to be a happy medium. I come to Old Chicago because of the staff the atmosphere and the perks. But company that took this place over took part of that away. Do better owners of OC! ### 2/5 — Double decker pepperoni/blackened chicken salad, buffalo chicken chunks boneless *2026-06-12, version 25.12.2025090101* Chicken was weirdly humid and lukewarm, salad pieces were thin and NOT crispy, I’m not trying to sound overly critical but I give great reviews on things that are indeed great. I have consistently been getting below average food from Old Chicago specifically this location. The reason I’m here today is because this is another fail from them and I’m tired of paying top dollar for bottom dollar food. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*