# OCB Mobile Banking — user reviews > 22 indexed App Store user reviews of OCB Mobile Banking by Oregon Community Bank & Trust, rated 4.46/5 from 510 ratings. - Source: https://appshunter.io/ios/app/ocb-mobile-banking/id1530751971/reviews - App overview in markdown: https://appshunter.io/ios/app/ocb-mobile-banking/id1530751971.md - Rating breakdown: 5★ 381 · 4★ 54 · 3★ 29 · 2★ 21 · 1★ 25 ## What do users think of OCB Mobile Banking? Overall sentiment: negative **Pros** - ✨ Mobile deposit feature works well when functional - 🎨 Nice modern features in the new app design - 👍 Overall app functionality when it works properly **Cons** - 🐛 Login fails frequently with 'bad request' errors (~50% of the time) - 🔐 Face ID authentication unreliable and keeps disabling - 📱 Poor iPad support - no landscape view, portrait-only - 🔤 Text and numbers too small for readability - ⚙️ App is clunky and not intuitive - 🎯 Outdated interface not meeting modern banking standards - ⏱️ Slow loading times and frequent timeouts - 🖱️ Buttons unresponsive or grayed out despite being clickable - 📋 Missing essential features like loan payment functionality - 🔄 Mobile deposit feature temperamental and unreliable - 📊 Lost features from previous app version (check pictures, cleared check numbers) **Commonly reported bugs** - Face ID login disables after one day of use - Bad request errors preventing login 50% of the time - Check deposit endorsement validation failures - Check deposit amount validation errors despite correct input - Login credentials rejected despite being correct - App requires multiple uninstall/reinstall cycles to function - Buttons unresponsive to taps - App timeouts and fails to load accounts - Desktop version also buggy with frequent error messages - Security certificate expired on support contact page **Most requested features** - Loan payment functionality through the app - Principal and interest breakdown for monthly loan payments - Landscape view support for iPad - Larger font sizes and numbers for better readability - Modernized interface design - Faster pending transaction visibility - Improved 2-factor authentication process ## Newest reviews (3 of 22) ### 2/5 — Too many unresolved issues *2021-04-14, version 8.0.0* Face ID is a mess. Overall experience is clunky and not what I would expect of an app. Terrible support for an iPad. Old app had a better experience, not that it was great, but the information was more readily organized and available. Some good stuff. Really like mobile deposit when it’s not being temperamental. ### 2/5 — Can't login half the time *2021-03-13, version 8.0.0* Can't get in to my account. Keep getting "bad request" errors when I try to log in. ### 2/5 — Nice features, unstable *2021-02-11, version 8.0.0* The features of the new app are really nice, but it’s horribly unstable. It frequently takes 5+ try’s to login due to bad request errors. ## Most critical reviews (10 lowest-rated) ### 1/5 — Missing basic, essential features *2022-09-17, version 8.5.32* No way to make loan payments through the app. One is forced to wonder what this app is intended for? ### 1/5 — App makes you want to leave. *2022-05-05, version 8.5.32* Pay a real app developer, I’m glad you allowed a high school to design it but come on its 2022. Not just your app but the darn mobile website is so terrible stacked. Literally leaving this bank for their UI. ### 1/5 — Face Identification *2022-01-19, version 8.5.32* I have to retype my password and my username all the time. ### 1/5 — Not what I call “modern” interface *2021-02-18, version 8.0.0* This app is “functional” when it runs, which isn’t all the time. Interface is not anywhere near what I think of as a modern standard for banking platforms. Using on an iPad is not practical unless you love portrait view as there is no landscape view. Overall, meh... ### 1/5 — App is junk *2020-11-07, version 8.0.0* Once click on app will allow on maybe once if lucky. Had uninstall app and reinstall app to get the app to work just once! If logging in a second time will get an error. ### 1/5 — Did you develop this in house? *2020-10-22, version 8.0.0* This app is very clunky, and not intuitive. Do you only have one or two app developers cause it sure seems like it? For a financial institution seems subpar. ### 1/5 — Hit or miss *2020-10-08, version 8.0.0* I know it’s a new app, but it’s frustrating that it doesn’t work half the time I want to use it to deposit a check. ### 1/5 — User Friendly? Not as much as previous OCB! *2020-10-01, version 8.0.0* This interface is not nearly as easy to use as previous OCB App. Not caring for 2-factor authentication. Difficult to manipulate between log in screen and text message. Was perfectly happy with old mobile app and web app. Used to be able to see check # that has cleared along with a picture of check. That feature is now gone. It also takes longer to see pending transactions. Used to be almost instantly. Rollout was poor! Update: still don’t like it a week later and when you try to contact support the first message you get is their security certificate is expired! Agree with the other poster that this does NOT inspire confidence—what IT Department of a financial institution let’s their security certification expire?!?! 😳 ### 1/5 — Doesn’t work *2020-09-21, version 8.0.0* Coming over from McFarland State Bank. App just doesn’t work, load load load then timeout. Can’t see my accounts, can’t do anything. Buttons don’t respond to being tapped upon. Desktop is super buggy as well, getting thrown error messages left and right. Not inspiring confidence. ### 2/5 — can’t log in ~50% of the time *2023-06-03* im unable to log in way too often - it will say “bad request” when doing face id or manually entering password ## Most praised reviews (9 highest-rated) ### 5/5 — Great service *2021-11-19, version 8.5.32* It’s wonderful ### 5/5 — OCB Mobile App *2021-03-13, version 8.0.0* The app works great! However, it would be great to obtain the principal and interest breakdown of each monthly loan payment. ### 5/5 — Needs some work *2020-12-10, version 8.0.0* I have faceid login but it keeps giving me “bad request”. I have to swipe remove the app and try again two times to finally log in. ### 4/5 — Good when it works *2021-11-14, version 8.5.32* Great app when it works. ### 4/5 — Much room for improvement *2021-03-10, version 8.0.0* 50% of the time 100% of the time an error of “bad request” is displayed and won’t let one log in. Buttons are “grayed out” when in fact they are clickable. Good news is the app can only improve. ### 4/5 — Tapped four stars not five *2020-12-23, version 8.0.0* Tapped four stars not five ### 3/5 — Face ID login *2023-11-13* Log in doesn’t keep Face ID activated. Works for a day then shuts off ### 3/5 — Appearance *2022-04-18, version 8.5.32* The numbers on the app are way to small and I think you should modernize the style of it. I think it would be better if the numbers were bigger ### 2/5 — Depositing a check *2022-04-04, version 8.5.32* I understand technology requires patience. However, after multiple attempts to deposit a check, it worked. Multiple times it did not accept the endorsement, then it indicated the amount of the check entered did not match. But it did. After three attempts to redo the amount, it finally accepted the amount even though the amount entered was always the same. Because I was having difficulties using my iPad, I attempted to login to my phone with the hopes that it would work, but it repeatedly told me my login information was not correct. But it was. Oh well, the check is deposited. Life goes on!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*