# OCBC Business — user reviews > 26 indexed App Store user reviews of OCBC Business by Oversea-Chinese Banking Corporation Limited, rated 4.70/5 from 358 ratings. - Source: https://appshunter.io/ios/app/ocbc-business/id1102085298/reviews - App overview in markdown: https://appshunter.io/ios/app/ocbc-business/id1102085298.md - Rating breakdown: 5★ 312 · 4★ 11 · 3★ 4 · 2★ 2 · 1★ 21 ## What do users think of OCBC Business? Overall sentiment: negative **Pros** - 👍 Clear and easy to use - 🌍 Works globally, accessible anytime - ✨ Fantastic app **Cons** - 🐛 Crashing frequently - 🐛 Numerous errors, impossible to work normally - 🐛 Fundamentally bad UI/UX on mobile - 🐛 Bad responsiveness - 🐛 Bugs in current update - ⏳ Extremely slow to download statements - ❌ Worst app ever used - ❌ Unable to log in after updates - 🐛 App hangs at startup - 🐛 OTP not sent within time limit - ❌ Difficult and unintuitive features - ❌ Logged out forever, OTP doesn't exist - 🗑️ Horrible and mostly useless - 🗑️ Garbage app - ⏳ Not working since new version (OneToken) - ⏳ OTP never sent, keeps asking to update - ⏳ Impossible to log on - 🔋 App runs slow and hot after update - ⏳ Payments take too long or fail - ⏳ Shocking app, needs improvement - 🐛 Not working, many errors - 🐛 Cannot register - 🐛 Slow and keeps crashing - ❌ Cannot do fund transfers, only view balance - ❌ Not very useful, only checking balances **Commonly reported bugs** - App crashing this morning - Lot of errors in this version - Fundamentally bad design on mobile app for entering information for transactions - Bad responsiveness - Current update has bugs - Took an hour just to download 12 bank statements - Not able to access OCBC Business Banking - Could not logged in since updating the app - Haven’t been able to log in for weeks after they updated the app - App hangs at startup screen - App is stuck during startup load - Doesn't send OTP within the time limit - There is no One-Token provided by this app - Very difficult to log in - Updated the app recently, was logged out and asked to generate OTP which doesnt exist - Not able to use the app anymore - This was working perfectly until the new version about OneToken business - Not been able to logon to the online banking since - OTP never sent to my phone - Kept asking me to update the version of App - Uninstalled and re installed five times, yet still not working - Impossible to log on - App will be super slow, especially during authentication - Make the phone run very hot - Waited 10/15 mins sometimes to make payments to other people - Sometimes it just fails to work - Horrible app, not work as its supposed to do - Got many errors - Can’t register - Slow and keeps crashing - This apps cannot do funds transfer I.e payments - Only can see balance - Doesn’t allow to do any operation but checking balances **Most requested features** - Improve app speed and performance - Fix issues with OneToken and OTP delivery - Enhance UI/UX for mobile transactions - Improve responsiveness of the app - Allow fund transfers and operations beyond balance checking ## Newest reviews (7 of 26) ### 1/5 — Logged out forever *2021-04-27, version 4.8* I updated the app recently, was logged out and asked to generate OTP which doesnt exist. I am not able to use the app anymore. Complete failure. ### 1/5 — Horrible and mostly useless *2021-02-06, version 4.6* Just a disaster of an app in this day and age. ### 1/5 — Garbage *2020-12-11* Such an idiot app never seen ### 1/5 — Worst app I’ve ever used *2020-10-12, version 4.3* This app really is terrible. In fact useless. I managed to use it a few times when I first downloaded it but now it’s impossible to log on. So frustrating and a total waste of time trying to get it working without any success. ### 1/5 — Flabagashted at how shocking this app is *2020-09-21, version 4.3* Beyond me why its so tough to get this right. Chuck money please at this or you will be replaced. ### 1/5 — Not works *2020-06-10* Horrible app, not work as its supposed to do. Got many errors. I Can’t register ### 1/5 — Slow and keeps crashing *2020-05-26, version 3.8* Really badly designed app. The year is 2020, bank branches are being replaced by apps and sadly ocbc isn’t keeping up with the trend. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crash *2026-05-25, version 10.5* App is crashing this morning and there is no tech support option on the website ### 1/5 — Bugs *2025-03-20* there are a lot of errors in this version, it is impossible to work normally **Developer response:** Hi Семен Сароян Thank you for your feedback. Please call our Business Banking Hotline, quoting this reference number SR-4080579 so that our Service Managers may assist you. Yours sincerely ^BizInteract ### 1/5 — Flawed UI UX *2024-09-04, version 7.9* Fundamentally bad design on mobile app for entering information for transactions. Compounded by bad responsiveness and the current update that has bugs. It’s a wonder the regulator doesn’t penalise this institution for misrepresentation of its mobile tech products ### 1/5 — Frustrating beyond words *2023-08-29, version 6.8* Took an hour just to download 12 bank statements. ### 1/5 — Terrible *2023-07-24, version 6.7* Undoubtedly the worst app I’ve ever used. ### 1/5 — Not able to access OCBC Business Banking *2023-04-07, version 6.3* I’m disappointed as well could not logged in since updating the app to 16.4 ### 1/5 — Agreed, this is the worst app *2023-04-02, version 6.3* I haven’t been able to log in for weeks after they updated the app. This is horrible. This has also happened in the past. In addition, the features are so difficult and unintuitive to use. I wish OCBC would get their act together. ### 1/5 — App hangs at startup screen *2022-11-19* App is stuck during startup load. It says “Good Evening” and gets stuck there and will not proceed to login screen ### 1/5 — OTP unhelpful *2022-09-30* Doesn't send OTP within the time limit. ### 1/5 — Rubbish app *2021-07-21, version 5.0* It is the worst app ever, totally waste of time ## Most praised reviews (9 highest-rated) ### 5/5 — CLE *2024-10-11, version 8.1* Very clear and easy to use ### 5/5 — OCBC App *2021-09-04, version 5.2* Really fantastic app, works all over the world and can access your account anytime. ### 5/5 — One Token *2021-06-21* There is no One-Token provided by this app. It is very difficult to log in. ### 5/5 — This is really rubbish! It Doesn’t work! *2020-11-09, version 4.5* This was working perfectly until the new version about OneToken business, I am now not been able to logon to the online banking since. OTP never sent to my phone, kept asking me to update the version of App, I have done uninstalled and re installed five times, yet still not working. Extremely frustrated! ### 5/5 — Worst banking app I have ever used. *2020-09-22, version 4.3* Online banking is supposed to streamline our time commitments. What’s the point if you have to return time and again to make payment. I have waited 10/15 mins sometimes to make payments to other people. Sometimes it just fails to work. ### 3/5 — 3.3 support one token now ? *2019-06-28* 3.3 support one token now ? ### 2/5 — Unreliable app after update *2020-10-05* OCBC has been running good. But lately there is issue where the app will be super slow. Especially when it is about to do authentication and after. Make the phone run very hot. Not sure why this is happening with the later update. Please update the app so it will run fast and smoothly. It will not eat too much the processing power and battery life!! ### 2/5 — Cannot do transfer *2017-05-09* This apps cannot do funds transfer I.e payments ? Only can see balance. ### 2/5 — not very useful *2016-05-10* doesn’t allow to do any operation but checking balances… pretty unuseful….. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*