# Ocean Casino Resort — user reviews

> 31 indexed App Store user reviews of Ocean Casino Resort by AC Ocean Walk, LLC, rated 3.03/5 from 30 ratings.

- Source: https://appshunter.io/ios/app/ocean-casino-resort/id1483539737/reviews
- App overview in markdown: https://appshunter.io/ios/app/ocean-casino-resort/id1483539737.md
- Rating breakdown: 5★ 11 · 4★ 1 · 3★ 3 · 2★ 0 · 1★ 12

## Newest reviews (15 of 31)

### 1/5 — Stuck

*2020-09-09, version 1.0*

Stuck on Agree & Continue and if the other people are saying that things within the app just opens up a website in Safari then the app is basically useless. Love the Caesar’s app. Ocean is great but they seem to be lacking here!

### 1/5 — USELESS

*2020-09-07, version 1.0*

Never got a confirmation email. Doesn’t move past the agree and continue prompt.

### 1/5 — Get it together

*2020-08-15, version 1.0*

Hotel looks great I’m looking forward to my visit.  Unfortunately the app will not load past the accept button.  I deleted the app and all its data then reinstalled it.  Same problem.   However 3rd time was a charm and it loaded.

### 1/5 — Doesn’t work!  Period!

*2020-08-15, version 1.0*

The title says it all!

### 1/5 — App is useless and doesn’t work

*2020-07-29, version 1.0*

Come on already!  Downloaded the app and can’t even get it to launch properly.

### 1/5 — 1 star is too much

*2020-07-24, version 1.0*

App doesn’t work. Launch, a screen to accept terms appears with no terms and no way to proceed. Useless.

### 1/5 — Horrible app

*2020-07-23, version 1.0*

App doesn’t work and is in need of serious assistance!!!!

### 1/5 — Doesn’t Work

*2020-07-23, version 1.0*

App not working. When I open the app it goes to a blank screen? I just downloaded it and nothing.

### 1/5 — App needs SERIOUS help !

*2020-07-20, version 1.0*

I’ve installed, uninstalled, reset my phone; and I still cannot get past the “click hear” badge that is inoperable. Frustrating.

### 1/5 — Worthless

*2020-07-19, version 1.0*

The app won’t even let me get passed the agree and continue page. It says agree and continue but doesn’t show what I’m agreeing to. Either way I pressed it and it didn’t change a thing.

### 1/5 — Does not open

*2020-07-17, version 1.0*

Download app and it does not open

### 1/5 — Doesn’t work

*2020-07-11, version 1.0*

Just downloaded the new app after receiving an email we can book comped rooms online now and the app doesn’t go past the 1st page that says agree and continue. I press it and nothing happens.

### 1/5 — Won’t Work

*2020-07-04, version 1.0*

When I open the app, there is a white screen that says accept and continue at the bottom. But there are no words and when I tap accept, a little blue dot shows where I’m assuming words would be and I can’t continue into the app

### 1/5 — App doesn’t function

*2020-07-02, version 1.0*

I’ve been trying to use the app and it’s frozen in a blank “agree and continue” screen. Ocean has always been behind with access through the internet.

### 1/5 — Make sure it works before you go live

*2020-07-02, version 1.0*

What a joke. Can’t get past the first screen. Useless. You’d think they would be utterly embarrassed. Apparently not at all

## Most critical reviews (10 lowest-rated)

### 1/5 — No good.

*2026-05-20, version 4.0.260224*

To speak of the the in house gambling odds. Really terrible. I go at least every other week. Never leave with what I brought or above. It a constant train wreck. They have a strong presence because of other amenities but at the end of the day your a casino and your winning odds are terrible.

### 1/5 — The Update Sucks

*2026-04-03, version 4.0.260224*

This App just loops you and do not allow you to login... I did not have this issue before the upgrade

### 1/5 — TRASH

*2026-03-25*

Online gambling garbage.

### 1/5 — Terrible upgrades to the website

*2025-08-09, version 4.0.250428*

When I try to log in, I get a blank screen . Tried deleting app and reinstalling but does not work on my iPhone at all!
Very frustrating!

### 1/5 — Can’t sign on

*2025-07-30, version 4.0.250428*

I lost my cards, now I cannot even get on with a password. When you call the casino, they tell you you have to go to the players club in person! Well, I’m 180 miles away. Good job, morons

### 1/5 — The app

*2025-07-26, version 4.0.250428*

This app is the worst I can’t register and when I call casino nobody knows nothing

### 1/5 — Not good

*2025-04-12*

I recently started going to Ocean casino. The actual casino. Borgata has been bad. So I decided to join the online as well. Huge disappointment. Really wanted it to be my online #1 choice. Well it’s not.  No bonuses and no wins. You could be great but your not. Really makes me sad. How can you play piggie game for over 200 spins and never get a train. Just horrible. I will have to give my online play to casino that lets me have fun.

### 1/5 — Hard to use

*2024-04-07, version 4.0.230908*

Good luck trying to book an appointment w this app.   It demands things in the reverse order of what any human will think they should be in and in general is a challenge to operate or book.  

It demands you log in, but won’t give you a way to do so if you do not have your secret card number available.  Instead, it naively states that if you are having problems you should go to the customer service desk.  Yeah, let me jump in the car and drive hours to go to your desk so that I may have the privilege of possibly booking something at your hotel.  WTH?  You can’t look up your account or reset it, they demand you come in person to the desk.  No, thank you for such gracious customer service, but really that’s not appealing, and I’ll just go somewhere else instead.   

No wonder this property went bankrupt more times than I can count.  No one seems to have any idea how to manage it, and this app is no different.   I’d pick a different hotel based on this experience alone.   I did.  Clearly they haven’t learned anything, and it’s still a doomed enterprise.

### 1/5 — App Review-

*2022-05-28, version 1.0.1*

Please fix this app… You guys got me to make my first deposit and I can’t even gamble because my phone crashes immediately every single time  I try to play…

### 1/5 — App not working

*2020-09-13, version 1.0*

Can’t get past the agree and continue screen.

## Most praised reviews (6 highest-rated)

### 5/5 — The new version of the App is excellent!

*2023-04-27, version 4.0.230420*

I absolutely love the Ocean Casino Resort app! It has everything I need to plan my visit to this amazing casino down to the last detail. One of my favorite features of the app is its exceptional wayfinding capabilities. With just a few taps on my phone, I can easily navigate the casino floor and find my favorite slot machines and table games. The app's interactive maps are always up-to-date, making it easy to find my way around no matter where I am.

The app's slot finder feature is also a big hit with me. I can search for my favorite games, which is incredibly helpful if I have specific games I want to play or if I'm looking for new ones to try.

Another great thing about the app is that it makes it easy to plan my visit to the casino. If I'm looking to go out to dinner with my husband, the app's dining section has all the information I need. I can browse menus, check hours of operation, and make reservations directly through the app.

What's more, the app puts everything in my hands, making it easy to manage my visit while I'm on-site. I can check my rewards balance, view upcoming  promotions, and even see who will be in concert during my visit. 

Overall, the Ocean Casino Resort app is an essential tool for anyone looking to make the most of their visit to the casino. Whether you're a seasoned player or a first-time visitor, I highly recommend downloading the app before your next visit. Thanks Ocean, the Smith Family loves you guys! We always have such a good time when we visit and now you’ve made our trips that much better.

### 5/5 — GARBAGE

*2020-07-13, version 1.0*

Does not work

### 5/5 — Best Casino in Atlantic City!

*2019-10-22, version 1.0*

I love Ocean! The staff, service, loyalty program, restaurants, not to mention the property is amazing! Definitely my “go to place” to stay in Atlantic City. This app is just a plus and a great convenience.

### 3/5 — Great potential

*2025-08-14, version 4.0.250428*

The app needs an update! It bounces you around all over the place.

### 3/5 — Needs work.....

*2019-11-13, version 1.0*

The issues I have with the app is that when you log in, it takes you automatically to the website and opens the login page through Safari. So now I’m going back and forth between applications. I might as well access the website. I understand they just put out the app, but hopefully it will be improved.

### 2/5 — Higher rating when app actually works..

*2020-07-15, version 1.0*

Every link basically takes you to the website... never got a confirmation email for my rooms either

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-06.*
