# Ocean Park Hong Kong — user reviews

> 67 indexed App Store user reviews of Ocean Park Hong Kong by Ocean Park Hong Kong, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/ocean-park-hong-kong/id554122091/reviews
- App overview in markdown: https://appshunter.io/ios/app/ocean-park-hong-kong/id554122091.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Newest reviews (17 of 67)

### 2/5 — outdated and useless

*2025-07-31, version 4.1.79*

this app is useless, it’s just moving the information from website to the app.  Compared to Disney and Universal Studio, this app is outdated without interactive map, estimated waiting time, updated announcements… u can’t get anything useful from this app.  Pls develop an App from user’s viewpoint - worth investing

### 4/5 — Enable Biometric ID

*2025-06-30, version 4.1.79*

Will be better if you can enable Biometric ID for login.

### 4/5 — 无法获取手机验证码

*2024-12-04*

添加手机号的时候，填写完手机号码之后显示系统错误，但能接收到验证码，页面不显示填写验证码的页面

### 2/5 — 太差了

*2023-08-13*

排队时间不准，地图不智能，游玩设施明明能玩却显示停用，更新太慢了，难怪这么低分。。。

### 1/5 — Wifi + Waiting time

*2019-10-27, version 3.0.44*

Why should I use the WiFi to get the waiting time?

### 2/5 — Failed to use Escheduler and not updated map

*2019-10-25, version 3.0.44*

My friends and me both couldn’t use the E scheduler function after connecting to the ocean park wifi. It kept saying I didn’t connect to the park wifi even we tried to connect to every one of them. The map in the app doesn’t have the Halloween event one so we have to grab a paper one!!

### 1/5 — The schedule function doesn’t work even with the park’s WiFi

*2019-10-03, version 3.0.44*

:o)

### 2/5 — Not user friendly

*2019-05-19, version 3.0.42*

Not fully use gps with maps function of iPhone . Use have a extremely bad experience, please learn Disneyland apps.

### 1/5 — 垃圾

*2019-05-12, version 3.0.42*

完全沒辦法連接，乜都搵吾到，用吾到！

### 1/5 — 未能用apps預先規劃行程

*2019-04-04, version 3.0.38*

希望能把想行的景點、欲觀看的表演時間標示在地圖上，按照當前位置指示最佳位置

### 2/5 — So much trouble to use

*2019-03-24, version 3.0.38*

1. Force to link ocean park Wifi while poor reception, try to connect but failed for a while
2. Force to turn on notification 
3. Must scan your ticket

Just want to check the schedule quickly and it took me 10 mins for the above things, arrived the attraction before able to check the schedule in the app; why should I using it?

### 1/5 — Horrible app, utterly disappointing

*2019-02-24, version 3.0.37*

It’s basically useless. Many services require the Park WiFi, which is horribly unstable. The App then is useless. A total waste of data and time.

### 4/5 — 没有评论中的差

*2019-02-05*

可以提前预约游戏/景点时间，但遇上假期10点半就很多热门约不了了。其实还蛮方便的，定位地图用google比较好。

### 1/5 — Bad ux design

*2019-01-26, version 3.0.35*

Not user friendly at all. Should be totally redesigned from a user perspective. And the interactive map has nothing interactive

### 1/5 — Rubbish

*2019-01-06, version 3.0.32*

Complicated menu and inaccurate instructions.  Compulsory use of free Wifi in ocean park to proceed with each step yet the Wifi is weak and unavailable in many parts of the Park. Most frustrating In using this rubbish apps.

### 1/5 — 无法提交离开园区的时间

*2018-10-05*

无法提交离开园区的时间，重试无数遍也没用，也没有其他地方可以设置，所有预约都无法使用，设置转换到其他装置也不行，辣鸡啊

### 1/5 — 没用啊没地图全是文字

*2018-10-02*

看看迪士尼的好吧，你们落后了。乱七八糟一地鸡毛

## Most critical reviews (10 lowest-rated)

### 1/5 — Limited fuction

*2024-11-08, version 4.1.73*

No GPS to locate myself and attraction, using a static map to show directions is too old school. Locations of attraction are not clickable. Disappointingly outdated app.

### 1/5 — not interactive. Lazy design

*2024-01-21, version 4.1.61*

Truly a lazy app.

Map should be interactive. Should be able to tell me where I am on the map.
Should be able to click on each of the rides and work out age and height restrictions 

I should be able to sort by age and height for rides and find ones that are suitable for kids

However as I’ve always suspected, Hong Kong doesn’t particularly like children so not a surprise unfortunately

### 1/5 — 個App唔好

*2021-11-11, version 3.0.50*

個App冇講澳洲歷奇會關閉，去到公園時發現關閉咗

### 1/5 — 一點用也沒有

*2021-04-15, version 3.0.50*

機動遊戲時間完全不正確
顯示當天暫停的機動遊戲亦不準確
為何必須連接園內Wi-Fi才可以得到最新機動開放資訊？！
事前在app裏完全無法得知原來所有我們最想玩的機動遊戲在我們去的那一天完全不會開！

### 1/5 — 垃圾

*2021-03-09, version 3.0.50*

除了買票 其他頁面都進不去

### 1/5 — Poor Quality Coverage and Experience

*2020-10-21, version 3.0.50*

Unstable app and very poor user experience.

### 1/5 — 垃圾app

*2020-06-27, version 3.0.49*

乜都揀唔到

### 1/5 — 慢

*2019-12-26, version 4.0.47*

慢到不能用，經常彈app

### 1/5 — app的WIFI偵測功能有問題

*2019-12-15, version 3.0.46*

明明連接了園內WIFI卻一直告知需要鏈接…功能一度受阻

### 1/5 — Needs improvement!

*2019-11-08*

The e-scheduler and interactive park map didn’t work even though the location services were enabled.

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome

*2020-10-22*

Easy to read, really accurate! We love this park! Recommend.

### 5/5 — Nice app

*2019-04-25, version 3.0.42*

Good experience

### 5/5 — 关于那个说不能用的

*2018-09-22*

你是不是没挂VPN，这个属于香港软件，你懂的。

### 5/5 — Very helpful !

*2018-01-20*

Aside from map, attraction info, the most useful thing were the estimated wait times for attractions - which were pretty accurate ! Wifi was excellent at the park aside from sections of the cable car ride - really helped to make the park experience great !

### 5/5 — 对游玩还是有帮助的

*2017-07-30*

这个月去了海洋公园，不错的

### 5/5 — Amazing app and very helpful

*2017-01-07, version 3.0.17*

👍👍👍

### 5/5 — 游览海洋公园的好帮手

*2016-08-04*

这款app是游客游览海洋公园的好助手！强烈推荐给各位准备去海洋公园玩的朋友们。在app上可以查询各种信息，还可以预约游乐项目！在园内连接Wi-Fi使用还偶尔会收到福利

### 5/5 — 支持，继续努力

*2016-05-17*

越来越好！多多支持！

### 5/5 — Love Ocean Park

*2013-10-01, version 2.3*

好好用，期待更多新功能 !

### 5/5 — Great app!!

*2013-09-30, version 2.3*

依個verison快好多！

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-03.*