# OceanAir Mobile Experience — user reviews > 178 indexed App Store user reviews of OceanAir Mobile Experience by OceanAir Federal Credit Union, rated 4.47/5 from 977 ratings. - Source: https://appshunter.io/ios/app/oceanair-mobile-experience/id1152470380/reviews - App overview in markdown: https://appshunter.io/ios/app/oceanair-mobile-experience/id1152470380.md - Rating breakdown: 5★ 706 · 4★ 107 · 3★ 29 · 2★ 21 · 1★ 63 ## What do users think of OceanAir Mobile Experience? Overall sentiment: positive **Pros** - 👍 User-friendly - 🚀 Easy to use - 🚀 Convenient and easy to access account info - 🚀 Allows easy money transfers and bill payments - 🔒 Secure banking experience - 👍 Helpful and friendly customer service **Cons** - 🐛 Occasional crashes or glitches - 🐛 Sluggish or unresponsive bill pay feature - 🐛 Zoomed-out screens that don't fit on the display - 🐛 Inconsistent or unreliable app performance - 🐛 Difficult to navigate or find certain features **Commonly reported bugs** - Zelle button does not work - Frequent app timeouts or forced logouts - Inability to view balance or account details - Deposit check feature often crashes **Most requested features** - Allow linking of multiple accounts under one login - Provide more detailed account information and transaction history - Improve bill pay design and usability - Add Zelle integration for faster money transfers - Increase text size and contrast options for visually impaired users ## Newest reviews (18 of 178) ### 2/5 — Online app *2026-06-16, version 4.0.260300* It’s not user friendly Zoomed out doesn’t fit on screen Layout on paying is not easy to use ### 2/5 — Slow *2026-06-12, version 4.0.260300* It is very slow at times leaving me to stand for minutes at a time at the cash register while people are waiting for me. The face ID feature is also very buggy ### 5/5 — Satisfied customer *2026-05-07, version 4.0.260300* Keep up the good work! ### 4/5 — Just love it. *2026-05-07, version 4.0.260300* Simple and effective ### 5/5 — Great app *2026-05-06, version 4.0.260300* Always available and easy to use ### 5/5 — CBC Online app *2026-05-06, version 4.0.260300* It keeps me updated like a recipe book ### 5/5 — Fantastic *2026-03-01, version 3.0.251200* Works like it’s supposed to ### 4/5 — Review *2026-02-26, version 3.0.251200* To me the app is ok, sometimes I get frustrated with the CBC use of limited Zelle, and my transfers for my sons have to be sent in parts ### 5/5 — Great app *2026-02-25, version 3.0.251200* Works well. Does what it need to do. I definitely recommend it ### 5/5 — Consistently Reliable *2026-02-23, version 3.0.251200* This App makes it so easy to do my banking wherever I am! ### 5/5 — Terry2 *2026-02-20, version 3.0.251200* Easy to use ### 2/5 — App design *2026-02-15, version 3.0.251200* App is not intuitive. Takes too many steps to find financial info other than account balances. ### 5/5 — B *2026-02-12, version 3.0.251200* Easy and convenient ### 5/5 — So far so good! *2026-02-11, version 3.0.251200* Great app! I have been with this credit union since I joint the US Navy 30 years ago. I always had a great service!!! ### 5/5 — My Account *2026-02-09, version 3.0.251200* So far I haven’t had any problems just the usual stumbling I guess every new account has to go through So I’m happy with everything and Enjoy the friendly people at my local branch 💯😎👏🏻✔️👍 ### 5/5 — CBC Online app *2026-02-09, version 3.0.251200* It keeps me updated like a recipe book ### 5/5 — thank you! *2026-02-08, version 3.0.251200* … thank you! ### 2/5 — Online app *2026-02-06, version 3.0.251200* It’s not user friendly Zoomed out doesn’t fit on screen Layout on paying is not easy to use ## Most critical reviews (10 lowest-rated) ### 1/5 — Gone downhill *2026-04-17, version 3.0.251200* App and bank was great before it changed names to OceanAir. Now the fees are ridiculous and the app only works when it wants to. In order to transfer funds between accounts the drop down selections are blank until it finally decides to populate. Very disappointing. Already looking into switching banks. ### 1/5 — Need better bill pay design *2026-03-28, version 3.0.251200* There are some features that need to be redesigned for easer use. The way the credit card is laid out is terrible. It no longer shows charges easily and is not user friendly. ### 1/5 — bad nav *2026-02-03, version 3.0.251200* tough navigation- its extremely difficult to make a credit card payment too many steps ### 1/5 — CC pay *2026-01-25, version 3.0.251200* Why take away the old way to pay your credit card. Having to transfer money in is dumb. ### 1/5 — Doesn’t work *2025-12-09, version 3.0.250800* Doesn’t work ### 1/5 — Review *2025-09-03, version 3.0.250800* Improve usability and graphics, bill payment is sluggish and glitchy ### 1/5 — bad nav *2025-07-08, version 3.0.51001* tough navigation- its extremely difficult to make a credit card payment too many steps ### 1/5 — Zelle does not work! *2025-06-06, version 3.0.51001* Zelle button does nothing after pressing it, even after reloading app and restarting cell phone. No error messages is displayed. This needs to work soon. This is very annoying. Other financial institutions do not have this issue. ### 1/5 — Review *2025-05-04, version 3.0.51001* Improve usability and graphics, bill payment is sluggish and glitchy ### 1/5 — App *2025-03-06, version 3.0.5910* App needs to be updated & needs to be easier to use.! Its to confusing, feels old & slow ## Most praised reviews (10 highest-rated) ### 5/5 — Easy to use *2026-07-30, version 4.0.260300* CBC web site is convenient and user friendly ### 5/5 — Nice! *2026-07-22, version 4.0.260300* Seems better ### 5/5 — Just GREAT! *2026-07-08, version 4.0.260300* Yes indeed! Very helpful! No need to go to the bank! ### 5/5 — CBC Federal Credit Union *2026-07-04, version 4.0.260300* App is very easy to use. Personnel at this credit union are courteous, friendly, and efficient. They make everyone feel welcome. ### 5/5 — thank you! *2026-07-01, version 4.0.260300* … thank you! ### 5/5 — App review *2026-06-03, version 4.0.260300* For not being computer savy I have always had the best of luck with this Cbc app. ### 5/5 — Easy *2026-06-01, version 4.0.260300* The CBC appIt’s easy to use. You can set it up for fingerprint recognition. It doesn’t balk when you’re trying to put in a deposit. It is straight forward and works very well. Whoever put it together was extremely competent ### 5/5 — OceanAir *2026-05-25, version 4.0.260300* I really my OceanAir app ### 5/5 — review *2026-05-23, version 4.0.260300* app. Easy to use and view. I love how I can move money around and into my daughters acct as well! I really love how also I can make my car payment too here! Keep up good work CBC! ### 5/5 — My Account *2026-05-08, version 4.0.260300* So far I haven’t had any problems just the usual stumbling I guess every new account has to go through So I’m happy with everything and Enjoy the friendly people at my local branch 💯😎👏🏻✔️👍 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*