# OceanFirst Bank Mobile — user reviews > 128 indexed App Store user reviews of OceanFirst Bank Mobile by OceanFirst Bank - Mobile Banking, rated 4.80/5 from 11,870 ratings. - Source: https://appshunter.io/ios/app/oceanfirst-bank-mobile/id464269539/reviews - App overview in markdown: https://appshunter.io/ios/app/oceanfirst-bank-mobile/id464269539.md - Rating breakdown: 5★ 10,338 · 4★ 879 · 3★ 245 · 2★ 86 · 1★ 322 ## What do users think of OceanFirst Bank Mobile? Overall sentiment: negative **Pros** - 🚀 Convenient mobile banking - 👍 User-friendly interface - 🔒 Secure transactions - 💡 Useful features (e.g. quick balance, Zelle) **Cons** - 🐛 Frequent app crashes and bugs - 🔍 Inaccurate account balances and transaction tracking - ⚠️ Unreliable mobile deposit feature - 🕰️ Slow processing of transfers and payments **Commonly reported bugs** - Zelle transfers not working - Card control section not loading - iOS 18 widget compatibility issues - Inconsistent app performance after updates **Most requested features** - Add dark mode option - Improve mobile deposit functionality - Enhance transaction search and filtering - Provide real-time account balance updates ## Newest reviews (10 of 128) ### 4/5 — Feature Request *2026-08-30, version 2.0.260701* I loved the ability to see all my transactions in one spot to balance my budget. Since the last update, I lost the little blue dot next to each transaction that let me know if I’ve reviewed it or not. May we have it back please? Financial Tools > View Transactions. ### 4/5 — The bank balance in home is too big *2026-08-27, version 2.0.260701* Make the amount in home smaller like before and in green not black, green is just better. Add dark mode option also. Old UI is smoother ### 3/5 — Good update, but… *2026-08-27, version 2.0.260701* I appreciate the modernization and security update, but I would love if devs could bring back the Quick Balance widget. ### 3/5 — Love’em! *2026-05-19, version 2026.01.01* No Surcharge Fees… Perfect! ### 5/5 — Great Bank *2026-02-09, version 2025.10.1.2* Always have been satisfied with the customer service each time I needed them .Would highly recommend Ocean First to anyone. ### 5/5 — App crashes every time. What is going on? *2025-10-05, version 2025.7.2.1* Loved the update to give it a refresh modern look but card control section and Zelle transfers don’t even load anymore. Needs to be fixed ASAP. ### 3/5 — Was looking good with update, but buggy now *2025-08-24, version 2025.5.0.3* Loved the update to give it a refresh modern look but card control section and Zelle transfers don’t even load anymore. Needs to be fixed ASAP ### 2/5 — Go back! *2025-08-13, version 2025.5.0.3* This new update that doesn’t even show you every transaction that you make, is horrible. This is some bad update. The way the app was before where you could see every transaction and even every check including an image of your check. Please go back. It literally now seems like an old out of date app. My app prior To this update was flawless. Now it shows Estatements and also the card control isn’t working. Just go back to the previous way. ### 5/5 — Banking service *2025-07-28, version 2025.5.0.3* Bad service. Constantly glitching on the app. Constantly having technical difficulties on the app. Constantly having to go into branch to get a new debit card because people keep somehow hacking into the bank account and using my debit card states away. Very ridiculous or something so serious. ### 1/5 — Horrible! *2025-07-25, version 2025.5.0.3* This app is not working correctly at all and I can no longer see any of my transactions. Error messages pop up forcing me to close the app and walk away… The only thing available is my account balance which is useless at this point. It’s a shame since this app worked fine before all of these useless changes. Without the use of this banking app, it’s pointless continuing with this bank. Disgusted. ## Most critical reviews (10 lowest-rated) ### 1/5 — New App Sucks *2026-09-01, version 2.0.260701* Big update for a worse looking interface and a mobile check deposit feature that barely works and is objectively worse than the one prior. So frustrating I will actually change banks 👍👍 ### 1/5 — What happened *2026-08-31, version 2.0.260701* I can’t login anymore with the app (yes I have the latest version downloaded). On a browser I can, I the app it just spins ### 1/5 — 2026 update is horrible *2026-08-28, version 2.0.260701* New update Have to tap to use Face ID Have to swipe to see each account Can no longer mobile deposit Stop changing things. I used to be able to log on and see all my accounts without even touching the screen once ### 1/5 — The new update 8/26/26 *2026-08-27, version 2.0.260701* This new update is definitely harder to use. And just really don’t like the new set up. More difficult to use and pay my mortgage and transfer money. They may need to tweak it a bit because it is not better than before the update. 0-10 do not recommend, fix this ### 1/5 — Not happy *2026-08-22, version 2026.01.01* Not happy they give you zero warning when app is down for repairs. I lock my card before and after each use.. and now im seeing the app is down and will be up in 3 days. Ridiculous. ### 1/5 — Safety first *2026-06-06, version 2026.01.01* I feel ease and safety when I online bank with OF. Thank you providing security! ### 1/5 — Was better *2026-02-10, version 2025.10.1.2* This apps revamp was such a bad turn. The other way was very simple and detailed. This update isn’t any good. I get just the basics. ### 1/5 — Jank *2025-09-24, version 2025.7.2.1* Internal accounts unavailable this app is so janky, cmon ocean first ### 1/5 — Crashes *2025-09-11, version 2025.5.0.3* App keeps crashing ### 1/5 — Bring back old UI🔥🔥 *2025-07-25, version 2025.5.0.3* bring back the old UI it was sooooo much simpler please, and also add dark mode! ## Most praised reviews (10 highest-rated) ### 5/5 — Ocean first review *2026-07-17, version 2026.01.01* It is extremely reliable to go online and see what is in my bank account rather than trying to go to ATM or something else to get the same thing done. ### 5/5 — My 1 Choice of Bank *2026-07-15, version 2026.01.01* I have been an Ocean First Customer for the past 25 years when I first moved to Ocean County. I have been to many branches, and my experience is the same: knowledgeable and considerate tellers and managers who always greet with a friendly hello. My dog Milo, a now 14-year-old have Havanese-Shih Tzu, has always loved the kindness and bones he’s been given 🐾. ### 5/5 — Dorothy *2026-07-12, version 2026.01.01* Love the girls at my branch! Always helpful ### 5/5 — Overall happy *2026-07-09, version 2026.01.01* Sometimes the app crashes and i can’t turn on my card which is annoying if im shopping ### 5/5 — Friendly team! *2026-07-01, version 2026.01.01* Great local bank support I enjoy being a customer here. Friendly atmosphere Great Service Helpful grateful for the corporate support staff Rick has been super helpful ### 5/5 — Mobile deposit fails *2026-05-27, version 2026.01.01* More often then not, when I do a mobile deposit my screen goes black. I have to reset the app 3 times for it to finally go through. ### 5/5 — Bank *2026-05-25, version 2026.01.01* Very good bank ### 5/5 — Pleased customer *2026-05-13, version 2026.01.01* Thank you for being so convenient and having pleasant staff. ### 5/5 — Great Bank *2026-04-02, version 2025.10.1.2* I’m with this Bank for many years (Two different names) always friendly people. No duden en ser miembros del Banco 👍 . ### 5/5 — Ocean First Experience *2026-03-18, version 2025.10.1.2* We have been with OceanFirst since our bank closed six years ago. OceanFirst makes our life much easier. The no fees for ATMs is amazing and saves us so much money. It gives us the freedom to use any ATM anywhere and not have to worry about outrageous fees. The customer service is also top-notch. They protect my money in their bank with text alerts and emails that are helpful to avoid fraud. We have done so well with this bank we have opened up a savings account for the first time in our lives. OceanFirst is the bank you want and need if you ever are in need of a bank. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*