# OCFL 311

> Orange County, Florida resident issue reporting and tracking utility. (iPhone/iPad app by Orange County Government.)

- Source: https://appshunter.io/ios/app/ocfl-311/id533186440 (this page in markdown: same URL + `.md`)
- Developer: [Orange County Government](https://appshunter.io/developer/382270659)
- Category: Utilities, Productivity
- Price: Free
- Rating: 2.71/5 from 14 App Store ratings · 22 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.4 · 5 MB
- Languages: English, Spanish
- Released: 2012-06-14
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/ocfl-311/id533186440/reviews.md

## What is OCFL 311?

OCFL 311 assists Orange County Florida residents to report local non-emergency community issues conveniently and efficiently by submitting reports regarding animals, traffic signs, potholes, graffiti, sidewalk repair, and many other common issues. Many of these reports can be submitted quickly and anonymously. Residents who provide their contact information can view the status of their reports to ensure proper resolution. Also, OCFL 311 conveniently maps locations of important community issues so residents can be aware of events that may impact their neighborhood.

## Key features

- Report non-emergency community issues
- Submit reports anonymously
- Track report status
- Map community issues
- Report animals, traffic signs, potholes, graffiti, sidewalk repair

## Recent user reviews (10 of 22)

All indexed reviews: https://appshunter.io/ios/app/ocfl-311/id533186440/reviews.md

### 1/5 — Can’t submit a report

*2025-11-07*

Hangs there then says network error message

### 3/5 — Very slow to save reports

*2025-05-12*

This app looks very bare bones, which would be OK if it worked well. I like that you can submit a report anonymously, but in my case it took thirty seconds to submit a very brief all-text report. Please speed that up, because I almost closed the app thinking it failed.

### 1/5 — This app is trash

*2025-03-07*

This app is beyond broken. If you want to submit anything you need to have your personal information saved. However, even if you have the info section filled out, the app doesn’t recognize it and won’t let you submit any reports. Another waste of time and money brought to you by Orange County.

### 1/5 — Misleading

*2022-08-17*

The system is misleading as work requests are continuously closed out with a “job completed” status message and the job in fact has not been completed. A “pending” status is much better than a blatant lie.

### 2/5 — Report Details cannot be viewed when Phone is in Dark Mode

*2022-04-19*

Helpful app but you can’t view reports while your phone is using dark mode. Also it doesn’t feel like they are taking advantage of the location information being provided (or it’s inaccurate) as they needed to call me for location information.

### 1/5 — Please update the location services

*2022-04-12*

Having to drag and drop the pin from whatever your previous location is instead of just starting at the current location, or press and hold, is the biggest pain. Half the time in just need the issue to be in the area I am actively, and the pin will be across the county, so you have to try to find yourself without being able to see your location dot.

### 2/5 — Love the app

*2021-03-13*

Love the app. It is easy to use and I've logged several reports with it. However, I'm unable to use it at this time due to constantly receiving a ‘Network Error’. This has been happening since upgrading to iPhone version 14.4.1 on my iPhone X.

### 5/5 — Works well. Great follow up

*2021-02-08*

Used it many times for street lights that are out!

### 1/5 — My reports

*2019-10-27*

My Reports do not populate my reports.  ?????

### 5/5 — Great app

*2018-07-13*

Easy to use and they are quick to respond

## Frequently asked questions about OCFL 311

### How do I report an issue with OCFL 311?

You can report issues like potholes, graffiti, or traffic problems directly through the OCFL 311 app. The app allows for quick submissions, and you can choose to report anonymously or provide contact information to track the resolution.

### Can I track the status of my reports in OCFL 311?

Yes, if you provide your contact information when submitting a report, you can view the status of your reports within OCFL 311 to ensure they are properly resolved.

### Is OCFL 311 available on all devices?

OCFL 311 is available on iPhone, iPad, and iPod devices. It is designed to be accessible on Apple's mobile operating systems.

### How often is OCFL 311 updated?

The app was last updated on August 29, 2025, indicating ongoing development and maintenance by the Orange County Government. Users can expect regular updates for performance and new features.

### What kind of issues can I report with OCFL 311?

You can report a variety of local non-emergency community issues, including animals, traffic signs, potholes, graffiti, and sidewalk repair needs. The app covers many common neighborhood concerns.

### What is the age rating for OCFL 311?

OCFL 311 has an age rating of 4+, making it suitable for users of all ages. This rating suggests the content is appropriate for young children.

### Does OCFL 311 cost money to use?

No, OCFL 311 is completely free to download and use. There are no in-app purchases or advertisements within the application.

### Can I see where issues are located with OCFL 311?

Yes, OCFL 311 conveniently maps the locations of important community issues. This feature helps residents stay aware of events that may impact their neighborhood.

## Version history (last 5 releases)

### 4.7.4 — 2025-08-29

Added new way to select report location by dragging the map.
Added app shortcuts for Curbside collection and FAQs.
Bug fixes.

### 4.7.3 — 2024-09-04

Login and account creation has been added to further protect the privacy and security of users.

### 4.7.2 — 2024-03-20

Minor bug fixes and backwards compatibility.

### 4.7.1 — 2024-01-16

Improved compatibility with higher iOS versions 
UI changes
Fixes issues with report submissions

### 4.7 — 2022-10-20

Fixed issues with reports not loading for some users
Minor updates to User Interface

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| [Wonderland Gift Shoppes](https://appshunter.io/ios/app/wonderland-gift-shoppes/id1035190598) | 5.0 (2) | Free | Utilities |
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| [Winter Garden PD](https://appshunter.io/ios/app/winter-garden-pd/id6475690553) | — | Free | Utilities |

## More apps by Orange County Government

- [OCFL Alert](https://appshunter.io/ios/app/ocfl-alert/id382270656)
- [OCFL News](https://appshunter.io/ios/app/ocfl-news/id875834437)
- [OCFL Serves](https://appshunter.io/ios/app/ocfl-serves/id978014239)
- [OCFL Atlas](https://appshunter.io/ios/app/ocfl-atlas/id1100371720)
- [OCCC Campus Wayfinding](https://appshunter.io/ios/app/occc-campus-wayfinding/id1448918148)

All apps by Orange County Government: https://appshunter.io/developer/382270659

## Related topics

[ocfl 311](https://appshunter.io/ios/topics/ocfl-311) · [ocfl alert](https://appshunter.io/ios/topics/ocfl-alert) · [orange county government](https://appshunter.io/ios/topics/orange-county-government)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*