# Ochsner Connected Anywhere — user reviews

> 53 indexed App Store user reviews of Ochsner Connected Anywhere by Ochsner Health System, rated 4.95/5 from 5,505 ratings.

- Source: https://appshunter.io/ios/app/ochsner-connected-anywhere/id1281051947/reviews
- App overview in markdown: https://appshunter.io/ios/app/ochsner-connected-anywhere/id1281051947.md
- Rating breakdown: 5★ 5,283 · 4★ 181 · 3★ 25 · 2★ 5 · 1★ 11

## What do users think of Ochsner Connected Anywhere?

Overall sentiment: positive

**Pros**

- 🚀 Convenient and affordable
- 👍 Providers seem to care about patients
- 🚀 Quick and efficient service
- 👍 Professional and helpful providers
- 🚀 Saves time and avoids exposure to illnesses
- 👍 Excellent and informative care
- 🚀 Accessible during emergencies/evacuations

**Cons**

- 🐛 Providers cancel appointments or don't show up
- ⏱️ Long wait times to see a provider
- 🔒 Lack of integration with patient's medical records

**Commonly reported bugs**

- Providers claiming patients didn't connect when they did
- Matching patients with providers who are not online

**Most requested features**

- Ability to contact or review providers
- Better coordination between providers and patients

## Newest reviews (16 of 53)

### 5/5 — Full capacity

*2022-01-02, version 12.13.006*

All options locally of redi-med etc were closed because they were at full capacity by noon for the day. This dr was very efficient and thorough! This visit was an altogether great experience!

### 5/5 — Anywhere Care Virtual Visit

*2021-12-28, version 12.13.006*

Just finished a Virtual Visit w/
Ochsner Anywhere Care.
I was diagnosed with Covid on Christmas Eve at Urgent Care. Today is the last day of medicines prescribed and I feel like I still have lots of congestion & crud. I wanted some reassurance that I didn’t need to return for more meds or to the hospital. The visit with Ms. Klainier makes me feel better in that this awful Covid has to run it’s course & to quarantine. The meds have done their job, now, the rest…  I will mention, I had Covid in June/July 2020. And the vaccines in March & April 2021, no booster, yet. 
Thank you for offering 
Ochsner Anywhere Care.

### 5/5 — Helpful

*2021-12-26, version 12.13.006*

Once going through the aggravating process of getting the app set up, the actual visit with the health care professional was a pleasant first time experience; Ms. Sullivan was warm, pleasant, knowledgeable, professional, efficient and most helpful. I will use this service again.
Roy Templet

### 5/5 — Great, convenient

*2021-12-19, version 12.13.006*

Took 5 mins and got a prescription quickly! Definitely recommend.

### 5/5 — Urgent visit

*2021-10-24, version 12.10.003*

Beth was vey professional nice and knowledgeable of my situation. And also informative of concern about the previous diagnosis.  I was very satisfied with her approach and overall care and concern about treatment.

### 5/5 — First time

*2021-10-22, version 12.10.003*

Very easy, quick…I needed refill of thyroid med. I was given a script for one month until I can get blood work done! What a relief!!!

### 5/5 — A Lifesaver

*2021-09-29, version 12.10.003*

My insurance provider’s copay is $50 per visit, my GP’s wait time is around two hours, and my employer requires a doctors note almost any time I am out for health issues.  Having quick and affordable access to a healthcare provider is an honest lifesaver.  This is a game changer.

### 5/5 — Great service

*2021-09-24, version 12.10.003*

I’m very thankful for the telehealth services. I was able to get a quick dr appointment today and was able to do it in the comfort of my home. The dr was very kind and professional. Thank you for providing this service.

### 5/5 — Late night help

*2021-09-13, version 12.10.003*

Being very uncomfortable and it being late at night this was such a blessing.  Uti’s sometimes get uncomfortable and can’t wait until morning!

### 5/5 — Life Saver

*2021-09-08, version 12.10.003*

This was a God send! We’re already evacuated from Hurricane Ida so looking for or trying to find an urgent care at this is unthinkable. We were able to complete this visit in the comfort of our hotel room

### 5/5 — Awesome

*2021-09-05, version 12.10.003*

Although I was reluctant and hesitant and somewhat put off having to make this telehealth appointment via this app, I am surprisingly pleased. It was much easier than I thought. Dr. Olymuyiwa Gisanrin was kind and thorough. God bless him and this service.

### 5/5 — Virtual visit

*2021-09-02, version 12.10.003*

Dr. Jeremy was excellent and informative and encouraging. He took the time to explain my condition and next steps past this visit. Totally recommended.

### 5/5 — Treatment while evacuated

*2021-08-31, version 12.10.003*

I did not know what I was going do since having to evacuate. Thank you so much for this service!

### 5/5 — Amazing

*2021-08-22, version 12.10.003*

I’m so glad this service is available. My provider was so efficient and she saved me a ton of time and effort. Thank you.

### 5/5 — Quick & Easy

*2021-08-19, version 12.10.003*

UTI but with Covid Red zone, urgent care & hospitals are over capacity with Covid testing & vaccines & Covid patients!  Dr. took information & agreed UTI and called in RX and gave directions over call!  Quick, easy & efficient!

### 5/5 — Life saver during covid

*2021-08-03, version 12.10.003*

This app made it SAFE, easy, and quick to see a practitioner. Was hesitant about going to my doctor or urgent care center for a non emergency visit due to the risks of contracting covid. This app allowed me to see a  doctor in the comfort and safety of my home. Highly recommend.

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t use Felicia Ward

*2023-03-01*

Tried to use it but the provider, Felicia Ward, cancelled twice in a row claiming I didn't connect when in fact it was showing on my end it was waiting for her. Felicia decided to make a note claiming I was not connecting when in fact on my end it says it was waiting for HER. Seems like she just made an excuse. No way to contact them or even review the doctor. Clearly a waste of time. Poor experience.

### 1/5 — Couldn’t see a provider

*2022-04-16, version 12.15.006*

I downloaded the app, created an account, and went to find get connected with a provider. There was only one provider at around 10:30am on a Saturday. So I clicked to be next in line for her. After waiting for a while, she declines because her shift over at like 11am. Then, there are no available providers online. I exit the app and get try again a few minutes later. Now there are a lot of drs. So I click “next available” This Dr had no patients waiting before me, but somehow I sat and waited an hour before canceling. Yeah so an hour and a half later, and I never talked to a Dr

### 2/5 — Great when the doctor actually shows up

*2022-10-01, version 12.15.006*

I sat waiting as the "next patient" for over an hour after being charged. I finally got ahold of customer support and was told that doctor was not online. It would be nice if I was informed, as I checked "next available provider." Once I finally saw someone, it was great, but why match me with a doctor who wasn't online? Useless. 👎

### 3/5 — Great visit but long wait

*2022-05-21, version 12.15.006*

This was my first time using a virtual visit and I was extremely pleased! The nurse practitioner was kind, patient, and answered all of my questions. I got the prescription I needed. Only giving this 3 stars due to the wait time. I chose one doc and waited 45 minutes, then cancelled and selected a different person (the NP). She picked up in 2 minutes and was great.

### 3/5 — Doesn’t seem to connect to my Oschner

*2021-05-02, version 12.0.1906*

Doesn’t seem to give the dr all the information on MyChart/my Oschner. Seems like they should interact with each other. I had to input all my med info, payment info, etc. Was a time waster to that extent and concerning that I might not be as accurate as my years of records in MyChart.

### 4/5 — Excellent experience with Dr. Onugha

*2021-04-03, version 12.0.1603*

Dr. Onugha was efficient, warm, and friendly. I trust her expertise.

My one issue had nothing to do with her.  There were multiple times I logged on in the past 48 hrs in need of a pediatric provider, but there were no pediatric providers logged on, and the family provider denied seeing us.

### 4/5 — Frustrated

*2020-02-15, version 11.5.700*

It won’t accept my insurance. Keeps requesting payment when I have a $0 copay because I’m an employee of Ochsner!!!! Can’t find a customer service number....

### 5/5 — So affordable, convenient, and providers seem to care

*2023-04-07*

I have used this service a couple of times now and have been satisfied each time. When you have to miss work for a stomach virus and require a doctor’s note, but the thought of fighting nausea in a waiting room at urgent care is daunting and insurmountable, this is the perfect solution. Wait times are short, and you are fixed up well as quickly as possible - without having to go in public, sick and  miserable, to be seen in person. The providers always seem to care about how you’re feeling and truly want to help you get better. I absolutely love this service

### 5/5 — Most convenient service ever!!!!!

*2023-04-04*

This is so easy to use and quick and I never had to miss work or sit with people that could expose me to illnesses I don’t want . I love this service the doctor was so professional and called in a script to my pharmacy in no time. I will use this for my small minor medical needs whenever they present. Saved gas, time and got what I needed . Thanks so much for this service!

### 5/5 — Review

*2023-02-15, version 12.18.003*

I was pleased with the Doc’s professionalism and answers to multiple Questions. This was my first visit on the app. And I was pleased. I’m new at the on line dr visit and decided to try it since it’s so difficult to get an Appt w/ a qualified dr.

## Most praised reviews (7 highest-rated)

### 5/5 — Urgent Care Convenience

*2022-10-13, version 12.16.106*

I have been battling a sinus infection for the last two weeks that changed from viral to unbearable. I was looking at current ER wait times to decide whether or not I was going to wait out the pain till the morning or get some relief when I stumbled upon virtual visit with Dr. Goody. not only was the visit convenient and spared me an hour and a half wait time in an ER and possible secondary exposure to other illnesses, but she was extremely helpful as well as informative. I highly recommend this service feature. As a mom of five it was a complete game changer at 9:45 PM

### 5/5 — Amazing Care

*2022-08-26, version 12.15.006*

I recently traveled to my home town due to My father’s death.. I couldn’t get any past   Physicians to send referrals for my medication to the town I am in at the moment !! The doctors and staff on this app were there to give full support and Answer all questions! Life saver! Thank goodness

### 5/5 — Quick & Efficient

*2022-08-13, version 12.15.006*

Appointment was easy to set up and visit though phone app. Doctor Springer spent a good deal of time asking about background and current medical issue before deciding on a treatment plan. Great visit, and as good as any “in-person” appointment with much less inconvenience per travel and wait time.

### 5/5 — Excellent Service

*2022-06-16, version 12.15.006*

Quick simple and quality services provided.

### 5/5 — Wonderful

*2022-04-12, version 12.15.006*

Quick. Easy. As a mom of two sick babies I needed care quick and at home while they took a nap. Ms. Brewer was professional and to the point making my visit quick. Painless and easy. This was my first ever virtual visit and I highly recommend!

### 5/5 — What I needed

*2022-02-03, version 12.13.006*

Mr. Fenderson was just what I needed. I was having a bit of a crisis, and he helped me sort through the issues and provided steps to take to help my situation.

### 5/5 — Acute bronchitis

*2022-01-06, version 12.13.006*

Dr. Patel was on point in asking the right questions, diagnosing the issue, and prescribing accordingly. All the while he was extremely kind-natured. I would recommend him & this telehealth service all day.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
