# OCSB Mobile — user reviews > 44 indexed App Store user reviews of OCSB Mobile by Owen County State Bank, rated 4.10/5 from 442 ratings. - Source: https://appshunter.io/ios/app/ocsb-mobile/id544754575/reviews - App overview in markdown: https://appshunter.io/ios/app/ocsb-mobile/id544754575.md - Rating breakdown: 5★ 272 · 4★ 70 · 3★ 37 · 2★ 18 · 1★ 45 ## What do users think of OCSB Mobile? Overall sentiment: mixed **Pros** - 👍 Works flawlessly and consistently - 🚀 Always fast and easy - 👍 Helpful and works well - 👍 Great bank and great app - 👍 New update is very nice and easy - 👍 New update is great, Zelle added - 👍 New update is awesome, naming accounts helpful - 👍 Grateful for quick account access and transfers **Cons** - 🐛 App does not remember login/Face ID after update - 🐛 Cannot change password on app, get locked out - 🐛 App is not reliable - 🐛 Annoying login, constantly have to redo info - 🐛 Not very user friendly - 🐛 Old app was much better, preferred simplicity - 🐛 Don't like new login procedure - 🐛 Updated app is terrible, unintuitive UI/UX - 🐛 Print too small for older users - 🐛 New app doesn't remember me - 🐛 Liked better before, was easier - 🐛 Struggling to find bill/check search - 🐛 Needs improvement - 🐛 Hard to read, liked old app for balance details - 🐛 Old version was better, more user friendly and faster - 🐛 If it ain't broke don't fix it, don't like updated app - 🐛 Login issues, have to login again - 🐛 Mobile code required after update **Commonly reported bugs** - 🐛 App will not remember device/login info/Face ID after update - 🐛 Get locked out when trying to reset password on app - 🐛 App is unreliable - 🐛 Constantly have to redo login information - 🐛 New app doesn't remember user - 🐛 Face ID feature not working - 🐛 Mobile code required after every login - 🐛 Network not available error for check deposit **Most requested features** - 💡 Ability to change password on the app - 💡 Improve user-friendliness - 💡 Return to previous app version - 💡 Increase print size for older users - 💡 Make Face ID feature work again ## Newest reviews (15 of 44) ### 5/5 — Mr Brewster *2026-02-19, version 6.0.0.13724* Always a+ service ### 5/5 — Beat staff *2026-01-14* They are always kind and listen ### 5/5 — Bank for Life *2025-12-29* OCSB has been my bank of choice since I first started banking…a long, long tome ago. They have always treated me great, even when things weren’t going so well. ### 3/5 — Issues and Buggy *2025-08-26* You can’t change your password on the App and when you try, you get locked out. It took several iterations and tries with calls to tech support to even see Zelle ### 5/5 — Great *2025-08-24, version 6.0.0.9284* Love banking here. ### 5/5 — Steven Staggs *2025-08-14* The best just like all the people that work at Owen County State Bank they’re all awesome. I have not met one person that wasn’t delighted to talk to and it was so helpful. Keep up the good work. ### 4/5 — Annoying login *2025-07-26* I constantly have to redo my login information even though I have facial scan saved specifically because I don’t remember all my passwords it’s really annoying to go into the app I check EVERY DAY and see that it forgot my login and won’t let me just use the scan ### 3/5 — Old app was much better *2025-07-15* Prefer the simplicity of the old app ### 3/5 — Review *2025-07-14, version 6.0.0.8563* I don’t like the new login procedure. ### 5/5 — Great bank *2025-07-11, version 6.0.0.8563* Great bank and great app!!! ### 5/5 — Good App *2025-07-09, version 6.0.0.8563* Helpful and works well ### 5/5 — Great bank *2025-07-07* Thx for always being there for our family ### 2/5 — Login *2025-06-28* No matter how many times I save my credentials it makes me login again. ### 4/5 — Don’t remember device *2025-06-27* After I updated my app it will now not remember my device/ under name/log in info/ Face ID or anything. Now I have to manually enter everything every time which I can not access quickly when I need. Frustrating ### 2/5 — New app *2025-06-25, version 6.0.7187* Doesn’t Remember me ## Most critical reviews (10 lowest-rated) ### 1/5 — App is not reliable always forced to reset password and constantly locks out. Other banks no problem *2026-06-29* Great bank unreliable app. ### 1/5 — Password reset *2025-09-12, version 6.0.0.9710* Hate it ### 1/5 — If it ain’t broke don’t fix it. *2025-06-28, version 6.0.7187* I do not like the updated app. It was fine before the recent update. ### 1/5 — Don’t like it *2025-06-17* The old version was better, more user friendly and faster ### 1/5 — Print too small *2025-06-16* How do you expect older people to want to utilize this app if the print is too small for them to see? ### 1/5 — Updated and terrible *2025-06-15, version 6.0.7187* New update always makes me log back in and get a mobile code. The UI and UX is unintuitive. ### 1/5 — Old app was better *2025-06-14, version 6.0.7187* Old app was simpler to use!! ### 1/5 — Not Impressed *2016-08-28, version 3.4.7.1022* This App on an IPhone6s is a headed ache! When first used, issue was on my end, I was shutting App of not signing off. Once figured that out and got the App to come on, use it one time to deposits checks and stopped working again After rebooting a few times, deposit checks via mobile App... Stopped working again! "Network not available, please try again" First Financial Bank App works like dream!!! ### 2/5 — App is not reliable *2025-08-15, version 6.0.0.8563* Great bank unreliable app. ### 2/5 — Review *2025-07-20, version 6.0.0.8563* Not very user friendly ## Most praised reviews (10 highest-rated) ### 5/5 — Works good for me *2026-08-09* The program works as it should Very easy to navigate ### 5/5 — Bank for Life *2026-06-29* OCSB has been my bank of choice since I first started banking…a long, long tome ago. They have always treated me great, even when things weren’t going so well. ### 5/5 — The Best! *2026-06-25* Always fast. Always easy. ### 5/5 — A+ *2026-05-05* Works flawlessly all the time! ### 5/5 — Good app *2026-04-21* App works consistently ### 5/5 — The Best! *2026-04-15* Always fast. Always easy. ### 5/5 — Beat staff *2026-04-13* They are always kind and listen ### 5/5 — Don’t remember device *2026-04-12* After I updated my app it will now not remember my device/ under name/log in info/ Face ID or anything. Now I have to manually enter everything every time which I can not access quickly when I need. Frustrating ### 5/5 — Beat staff *2026-03-25* They are always kind and listen ### 5/5 — Good App *2026-02-25* Helpful and works well --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*