# Octave Attune EAM RapidRequest — EAM Mobile > Mobile app for submitting service requests to the Octave Attune EAM System. (iPhone/iPad app by Intergraph Corporation.) - Source: https://appshunter.io/ios/app/octave-attune-eam-rapidrequest/id1086672845 (this page in markdown: same URL + `.md`) - Developer: [Intergraph Corporation](https://appshunter.io/developer/523042901) - Category: Business, Productivity - Price: Free - Age rating: 4+ - Requires: iOS 12.0 · 5 MB - Languages: Dutch, English, French, German, Italian, Japanese, Norwegian Bokmål, Portuguese, Russian, Chinese and 2 more - Released: 2016-03-21 - Data updated: 2026-06-03 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/octave-attune-eam-rapidrequest/id1086672845/reviews.md ## What is Octave Attune EAM RapidRequest? Octave Attune EAM Rapid Request app (formerly HxGN EAM Rapid Request) provides user a simple and quick method to submit call center request to Octave Attune EAM System from their Mobile devices. Upload a picture along with your request. Certain Octave Attune EAM user permissions and EAM Server versions are required to use the functions. Location service is required when the app is in use to get the current address. ## Key features - Submit call center requests - Upload pictures with requests - Utilize location services - Quick and simple interface ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/octave-attune-eam-rapidrequest/id1086672845/reviews.md ### 1/5 — Requires a lot of work *2023-08-16* The UI needs to be redesigned to be a user friendly and easy to use. ### 1/5 — Rubbish layout/interface *2023-03-09* This application has a rubbish layout/interface. As you try to type information into the different fields, the line does not move up to show what you are typing. Instead, the text gets hidden under the keyboard and you have to keep scrolling up to see what you have typed, to only have it move back down as soon as you type anything else. Interesting idea for reporting issues that need a work order put into the main EAMS system, but total rubbish on how it works. Try again, you might get it right. ## Frequently asked questions about Octave Attune EAM RapidRequest ### What is Octave Attune EAM RapidRequest used for? Octave Attune EAM RapidRequest is a mobile application designed to allow users to quickly submit call center requests to the Octave Attune EAM System directly from their mobile devices. ### Can I attach photos to my requests with Octave Attune EAM RapidRequest? Yes, the app allows users to upload a picture along with their service request, providing visual context for the issue. ### Does Octave Attune EAM RapidRequest require specific permissions? Yes, location services are required when the app is in use to automatically get the current address for your request. Certain Octave Attune EAM user permissions and EAM Server versions are also necessary to utilize its functions. ### Is Octave Attune EAM RapidRequest free to use? Yes, Octave Attune EAM RapidRequest is available for free. ### What devices is Octave Attune EAM RapidRequest compatible with? Octave Attune EAM RapidRequest is supported on iPhone and iPod devices. ### How often is Octave Attune EAM RapidRequest updated? The latest version, 12.3.1, was released on May 16, 2026, indicating regular updates to maintain functionality and compatibility. ### What is the age rating for Octave Attune EAM RapidRequest? Octave Attune EAM RapidRequest has an age rating of 4+, making it suitable for a wide range of users. ### Does Octave Attune EAM RapidRequest contain advertisements? No, Octave Attune EAM RapidRequest does not contain advertisements. ## Version history (last 5 releases) ### 12.3.1 — 2026-05-16 12.3 release Updated search functions for the Equipment lookup. Bug fixes ### 12.3 — 2025-11-15 A new Organization Option (RRGROUP) has been introduced to support user group-based screen configurations for the Rapid Request (CSRAPD) screen. Key Functionality: Administrators can now define custom screen layouts per user group using Screen Designer in Base EAM. Note: 12.3 Mobile DB script is required for this release. Script is not required to rerun if it is already applied. Please see following Hexagon Smart Community Knowledge Article 000035833 for more details. ### 12.2.1.1 — 2025-07-19 Bug Fix Note: 12.2.1.1 Mobile DB script is required for this release. Script is not required to rerun if it is already applied. Please see following Hexagon Smart Community Knowledge Article 000035833 for more details. ### 12.2.1 — 2025-05-17 Bug Fix Note: 12.2.1 Mobile DB script is required for this release. Script is not required to rerun if it is already applied. Please see following Hexagon Smart Community Knowledge Article 000035833 for more details. ### 12.2 202501 Hotfix 20250131 — 2025-01-28 Hotfix for upload picture issue with EAM 12.0 server ## Apps similar to Octave Attune EAM RapidRequest | App | Rating | Price | Category | | --- | --- | --- | --- | | [Hexagon Events](https://appshunter.io/ios/app/hexagon-events/id1604627640) | — | Free | Business | | [Hexagon LIVE Global](https://appshunter.io/ios/app/hexagon-live-global/id6448804709) | — | Free | Business | | [Permitting](https://appshunter.io/ios/app/permitting/id929733118) | — | Free | Business | | [EmpLOG](https://appshunter.io/ios/app/emplog/id1096601439) | — | Free | Business | | [Foods Connected](https://appshunter.io/ios/app/foods-connected/id1024071635) | 5.0 (2) | Free | Business | | [Public Safety Services in NEOM](https://appshunter.io/ios/app/public-safety-services-in-neom/id1631133861) | 5.0 (23) | Free | Business | ## More apps by Intergraph Corporation - [Intergraph Field Inspector](https://appshunter.io/ios/app/intergraph-field-inspector/id426719401) - [Mobile Alert](https://appshunter.io/ios/app/mobile-alert/id569411167) - [Octave Attune EAM Mobile Phone](https://appshunter.io/ios/app/octave-attune-eam-mobile-phone/id590277033) - [Intergraph Mobile Responder 4+](https://appshunter.io/ios/app/intergraph-mobile-responder-4-plus/id691517373) - [Octave Attune EAM Disconnected](https://appshunter.io/ios/app/octave-attune-eam-disconnected/id936869130) - [Octave Attune EAM Connected](https://appshunter.io/ios/app/octave-attune-eam-connected/id956515343) All apps by Intergraph Corporation: https://appshunter.io/developer/523042901 ## Related topics [hxgn eam rapid request](https://appshunter.io/ios/topics/hxgn-eam-rapid-request) · [hxgn eam](https://appshunter.io/ios/topics/hxgn-eam) · [mihcm](https://appshunter.io/ios/topics/mihcm) · [eam](https://appshunter.io/ios/topics/eam) · [nice eem](https://appshunter.io/ios/topics/nice-eem) · [hexagon eam](https://appshunter.io/ios/topics/hexagon-eam) · [attuned](https://appshunter.io/ios/topics/attuned) · [eautotrans](https://appshunter.io/ios/topics/eautotrans) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-03.*