# OCTO by CIMB Vietnam — Ngân Hàng Số Thông Minh

> Digital bank for opening accounts, issuing VISA cards, and managing finances online. (iPhone/iPad app by CIMB BANK (VIETNAM) LIMITED.)

- Source: https://appshunter.io/ios/app/octo-by-cimb-vietnam/id1318127958 (this page in markdown: same URL + `.md`)
- Developer: [CIMB BANK (VIETNAM) LIMITED](https://appshunter.io/developer/1318127957)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 3.15/5 from 13 App Store ratings · 59 written reviews indexed
- Age rating: 17+
- Requires: iOS 15.5 · 221 MB
- Languages: English, Vietnamese
- Released: 2018-09-21
- Data updated: 2026-07-30
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/octo-by-cimb-vietnam/id1318127958/reviews.md

## What is OCTO by CIMB Vietnam?

OCTO - a Digital Bank application developed by CIMB Bank, a leading banking group in ASEAN with 13 million customers across 15 countries.

Sign up for CIMB VISA card right in the app to enjoy the digital banking convenience 24/7 anytime and anywhere.

1. GET YOUR VISA CARD ON APP 24/7

Open your CIMB bank account/ card 100% online with eKYC – the online customer verification. User only need to capture ID card, take selfie for card/account registration anytime and anywhere without visiting the branch. Applicable to all Vietnamese customers nationwide. 

- VISA DEBIT CARD – CIMB Visa Debit card that linked to CIMB bank account let you enjoy various banking services free of charge
- VISA CREDIT CARD - CIMB Visa Credit card allows you to shop across the globe with many good deals

2. FREE SERVICES

VISA DEBIT CARD
- Free card issuance and account opening
- No minimum sum required to open an account
- No minimum balance required
- Free domestic fast money transfer 24/7
- Free domestic ATM withdrawal
- Free annual card and account management fee with conditions

VISA CREDIT CARD
- Free card issuance
- Free annual card management fee with conditions



3. DIGITAL BANKING CONVENIENCE 24/7 – anytime, anywhere!

VISA DEBIT CARD 
- Fast bill payment and phone top-up 
- Funding to your account on app
- Instant domestic money transfer 24/7
- Card management and setting, reset PIN code and lock/ unlock card on app
- Manage spending limits up to 2 billion VND per day
- International and domestic online and POS purchases 

VISA CREDIT CARD
- Look up card information and bank statement on app
- Card management and setting, reset PIN code and lock/ unlock card on app
- Manage spending limits on app

4. SECURITY FEATURES

SECURE SIGN IN WITH OCTOBIO
- Sign in with biometrics including facial recognition and fingerprint
- Easily sign in without remembering the password 

SECURE TRANSACTION WITH OCTOSHIELD
- Activate OctoShield 1 time only via SMS OTP
- Just slide to sign your transaction securely
- Your transaction is protected by tokenization, multi-layer authentication method 

SECURE ONLINE PURCHASE WITH 3D SECURE 
- Verify your online purchases via OTP code sent to your registered mobile number and email
- The 3D Secure solution is provided by Visa

For support, please contact:
CIMB Bank Vietnam
Headquarters: Level 2, CornerStone Building, 16 Phan Chu Trinh, Hoan Kiem, Hanoi
HCM Branch: Ground Floor, VRG Building, 177 Hai Ba Trung, District 3, HCMC.
Email: cimbcare@cimb.com  
Hotline: 1900 96 96 96

## Key features

- Online account and VISA card opening
- eKYC for 100% online verification
- 24/7 digital banking services
- Free debit card issuance and account opening
- Biometric and multi-layer transaction security
- Card management and spending limit control

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/octo-by-cimb-vietnam/id1318127958/reviews.md

### 1/5 — Ko uy tín

*2025-10-29, version 4.14.17*

Lỗi nhiều quá ! Ko nên dùng

### 1/5 — Tệ

*2025-10-11, version 4.14.17*

Lãi cao ngất ngưỡng , phê duyệt lâu lắm mấy ngày trễ hồ sơ ngt lên chỗ khác moá app chó đẻ

### 1/5 — Ngân hàng tệ

*2025-09-23, version 4.14.16*

Ngân hàng tệ nhất trong các ngân hàng.. Nhân viên nói chuyện rất hóng hách, tự tắt máy ngang.. kiểu như bất cần khách hàng. Mong ngân hàng sớm dẹp khỏi Việt Nam.

### 1/5 — Chịu hẳn

*2025-08-24, version 4.14.15*

Quá kém cho 1 ứng dụng ngân hàng, cập nhật thông tin tỉnh thành cũng không được, thử hỏi đội ngũ kỹ thuật làm ăn kiểu gì, không khác gì trò chơi của con nít 3 tuổi. Nói chung là còn không xứng đáng được 1 sao nữa.

### 1/5 — Tệ

*2025-08-14, version 4.14.14*

Suốt ngày cập nhật rồi lại còn đổi mật khẩu liên tục. Hay lỗi chuyển nhận. Nói chung là dùng chán

### 1/5 — Hỗ trợ tệ

*2025-08-06, version 4.14.13*

Ứng dụng không hỗ trợ huỷ thẻ. Nhân viên hỗ trợ cũng rất tệ.

### 1/5 — Cần phát triển

*2025-07-27, version 4.14.13*

Nói chung là khâu đăng nhập chưa được chỉnh chu

### 1/5 — Qui trình phiền phức

*2025-06-16, version 4.14.11*

Qui trình phiền phức. Xác nhận rườm rà. Khuyến cáo ko nên sử dụng

### 1/5 — Không thể đăng nhập được

*2025-06-11, version 4.14.11*

Đề nghị appstorevn xoá app banking này khỏi store

### 1/5 — Như Đào Lửa !!!!

*2025-05-09, version 4.14.11*

Đánh cắp thông tin trắng trợn

## Frequently asked questions about OCTO by CIMB Vietnam

### What is OCTO by CIMB Vietnam?

OCTO by CIMB Vietnam is a digital banking application developed by CIMB Bank. It allows users to open a CIMB bank account and obtain a VISA card entirely online through eKYC verification. The app provides 24/7 access to various digital banking services, including card management, bill payments, and secure transactions.

### What are the key features of OCTO by CIMB Vietnam?

Key features include opening a bank account and VISA card 100% online with eKYC, free services for VISA Debit cards such as issuance and no minimum balance requirements, fast bill payments and money transfers, card management with PIN reset and lock/unlock options, and advanced security features like biometric sign-in (OctoBio) and secure transactions (OctoShield).

### Is OCTO by CIMB Vietnam free to use?

The app itself is free to download and use. Many services, particularly for the VISA Debit card, are offered free of charge, including card issuance, account opening, domestic money transfers, and ATM withdrawals. There are conditions for free annual card and account management fees.

### What are the security features of OCTO by CIMB Vietnam?

The app employs robust security measures to protect user accounts and transactions. This includes secure sign-in using biometrics like facial recognition and fingerprint (OctoBio), secure transaction authorization via SMS OTP and tokenization (OctoShield), and secure online purchases with 3D Secure verification.

### Who is eligible to use OCTO by CIMB Vietnam?

The application is available to all Vietnamese customers nationwide. The eKYC process allows for 100% online account and card registration, meaning users do not need to visit a physical branch to sign up.

## Version history (last 5 releases)

### 5.4.0 — 2026-07-30

- Update UI/UX.
- Bug fixes.

### 5.3.0 — 2026-06-29

- Enhance Homepage Performance

### 5.2.0 — 2026-04-13

- Bug fixes.
- Enhance App performance

### 5.1.2 — 2026-04-02

- Upgrade new features.
- Bug fixes

### 5.1.1 — 2026-03-18

- Upgrade new features.
- Bug fixes

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## Related topics

[cimb octo](https://appshunter.io/ios/topics/cimb-octo) · [cimb bank](https://appshunter.io/ios/topics/cimb-bank) · [cimb](https://appshunter.io/ios/topics/cimb)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*
