# Octopus-ITSM — Simple IT Request Management

> Simple IT Request Management (iPhone/iPad app by DAZZM Inc..)

- Source: https://appshunter.io/ios/app/octopus-itsm/id6504250548 (this page in markdown: same URL + `.md`)
- Developer: [DAZZM Inc.](https://appshunter.io/developer/1751516801)
- Category: Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.1 · 36 MB
- Languages: English
- Released: 2025-03-24
- Data updated: 2026-07-08
- User reviews in markdown: https://appshunter.io/ios/app/octopus-itsm/id6504250548/reviews.md

## What is Octopus?

Octopus-ITSM: Your All-in-One Solution for Efficient IT Service Management

Designed for IT professionals, Octopus-ITSM keeps you connected to your ITSM environment and ensures precise tracking of requests, even on the go.

Key Features:

- Real-time Request Tracking: Easily access new, open, or assigned requests directly from your profile.
- Custom Actions: Assign a request to a technician, place it on hold, suspend it, add activities, or close it—all from within the app.
- Simplified Creation: Quickly and effortlessly create new requests and configuration items (CI).
- Enhanced Productivity: Enjoy an intuitive, user-friendly interface designed to streamline your daily tasks.

Who is it for?
Octopus-ITSM is ideal for IT managers, support technicians, and all stakeholders looking to manage their IT services proactively and efficiently.


## Version history (last 5 releases)

### 1.0.12 — 2026-07-06

See Octopus release notes.

### 1.0.10 — 2026-01-29

Various fixes (see Octopus release notes)

### 1.0.9 — 2025-09-14

Various fixes

### 1.0.8 — 2025-04-11

Upgrade libraries

### 1.0 — 2025-03-24

No release notes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-08.*