Won’t open
Response from developer
Hey there, What bad luck! You downloaded v4.0.1 which had a serious bug in it. You’ll find the current version all fixed and much more to your liking. I’m afraid sometimes bugs get through, especially for apps made in one person’s free time. I got this one squashed very quickly thanks to lots of helpful users who emailed me. You can always report problems to support@octoscope.app.
Pointless
Response from developer
Hi there, thank you for your feedback. I understand that load shift prediction during tariff comparison is important to you, and that specific feature is something I’ve deliberately not built in Octoscope. I understand you’ve bounced off the app, and hope you’ve found another tool for this job. If you’re interested to understand why, please read on. As a developer, I could analyse electricity patterns and make a good guess at categorising usage (e.g. EV charging, washing, cooking etc). I could then make assumptions about load shift potential and predict what a new tariff may cost a user, were they to make specific load shifting adjustments. I understand this is the feature you’re looking for. The problem for me is that requires a bunch of technological and lifestyle assumptions that would be wrong a lot of the time. The last thing I want is to encourage a tariff switch based on a modelled cost that may not be achievable in practice: that’s bad financial advice. Only my users know how much load they can really shift, so Octoscope answers a limited but precise question: “what would this tariff have cost you, based on how you actually used energy?” Rob
Beautifully crafted
Response from developer
Thank you for the kind feedback! I hope you continue to find the app useful. Rob.
Thanks Rob ☀️
Response from developer
Thank you for the kind review! I’m glad you find the app so helpful. Rob.
App Doesn’t Work
Response from developer
Hi there, I can re-assure you the app does work, as hundreds of happy daily users can attest! If you’re having repeated issues, contact me via in-app support and we’ll get it sorted. Remember to check your network and report the errors Octoscope is showing you - Octoscope will never tell you there’s a timeout, it will always give you something more helpful. Thanks, Rob.
