# Odido — user reviews

> 89 indexed App Store user reviews of Odido by Odido Netherlands B.V., rated 4.00/5 from 944 ratings.

- Source: https://appshunter.io/ios/app/odido/id484504034/reviews
- App overview in markdown: https://appshunter.io/ios/app/odido/id484504034.md
- Rating breakdown: 5★ 621 · 4★ 92 · 3★ 38 · 2★ 15 · 1★ 178

## What do users think of Odido?

Overall sentiment: negative

**Pros**

- 👍 Wonderful app
- 🚀 Handige App
- 💡 Top!
- 💡 Spectacular
- 💡 Super useful

**Cons**

- 🐛 Werkt niet goed
- 🐛 Why so bad
- 🐛 Poor
- 🐛 Traag
- 🐛 Kan niet verder met wachtwoord vergeten?
- 🐛 Wrong Language
- 🐛 Data use is never correct
- 🐛 Wat een bagger app
- 🐛 Terrible UX
- 🐛 THE WORSE
- 🐛 Useless! Do not install!
- 🐛 Doesn't work most of the time
- 🐛 Impossibile cambiare il paese
- 🐛 Why Dutch?
- 🐛 Rubbish
- 🐛 Make one with ENGLISH!
- 🐛 English?
- 🐛 What the hell !
- 🐛 Not seeing how to change to English
- 🐛 English please
- 🐛 LANGUAGE?!
- 🐛 We want English version please
- 🐛 What
- 🐛 Foreign Language
- 🐛 Seems like a hack
- 🐛 No English version
- 🐛 USA need English
- 🐛 English
- 🐛 Um. Dutch?
- 🐛 Horrible...
- 🐛 Why

**Commonly reported bugs**

- Can't sign up
- For those looking for an app from USA
- I'm an 'idiotic' American...
- Why is this in Dutch and not English??????
- This is the wrong app
- For Netherlands not US
- Hahahaha what a wonderful surprise
- Idiotic Americans?
- Why is this app even in our apple store in English ?
- PiousVenom
- Why isn't the app in English ??
- Why if we are in USA can't we use English ?
- App is showing up in different language
- Can't login stuck in different language!
- No English version
- Why did I DOWNLOAD A TMOBILE APP FOR THE NETHERLANDS???
- How in the world do I get this app to come up in English??
- I'm just confused why the Netherlands has a better app for t-mobile than the U.S. does.
- Why not English?
- Hard to use because of language

**Most requested features**

- Quite good and helpful but just one thing...
- Ignore the reviews
- Wrong language category (Not English)
- STOP REVIEWING, DUMB AMERICANS
- The app for Tmobile US is complete crap.
- Useful, but could be much better
- Bad
- English?
- ENGLISH!!!
- Stop complaining

## Newest reviews (17 of 89)

### 2/5 — Werkt niet goed

*2025-01-15, version 8.8.3*

Ik kan voicemail niet uit zetten.  Echt vervelend.

### 2/5 — Kan niet verder met wachtwoord vergeten?

*2023-09-06, version 8.0.1*

Ja het gebeurd wel eens in de zoveel tijd dat je het wachtwoord vergeet dus laat ik maar even wachtwoord vergeten doen…huh waarom doet de ga verder knop het niet bij de algemene voorwaarden en cookies? Ja enorm last van zo kan ik niks zien…

### 1/5 — THE WORSE

*2020-10-27*

Unreliable, slow internet. We frequently have to restart our device to get the internet to work. The sales guy sold us on a 2-year contract WITHOUT telling us about the 5GB per day limit. Which you can top up 1GB each time but the app is not always reliable.

### 1/5 — Useless! Do not install!

*2020-10-05*

Cannot even get this stupid app to work. Keep giving me connection error and the "is this the right app for you" error. Waste of time and space. Completely useless!

### 1/5 — This is crazy

*2019-12-14*

For a year horrible connection internet !!!!! Supposed to get a free iPhone 10 lol never got it they say yes I was supposed to get it but no one calls me after they report it !!!! Now I try to download this app it won’t accept my teen mobile number !!!! Omg omg omg I’m screaming I hate you !!!!!!

### 1/5 — Doesn't work most of the time

*2019-07-16, version 5.3.9*

Terrible buggy app.

### 1/5 — Impossibile cambiare il paese

*2019-02-07, version 5.2.14*

Rimane impostato su Duch e non è possibile usarla in Canada, USA o Messico

### 1/5 — Why Dutch?

*2019-02-01, version 5.2.14*

Another useless app from T-Mobile. Phone is set to Canadian English but the app shows up in Dutch. Why???

### 1/5 — Rubbish

*2019-01-07, version 5.2.14*

Terrible app. Assumed i speak Dutch no English accessibility. It would be easier to climb My Everest then simply recharge my service with this company. Would recommend shoe string phones over this mob. 0/10

### 1/5 — Make one with ENGLISH!

*2018-10-15, version 5.2.11*

This sodding app is in Danish although it said english & danish. How does one use this app when he/she doesn’t read or write danish?

### 1/5 — English?

*2018-09-30, version 5.2.7*

App installs in a different language. Can we get it changed to English?

### 1/5 — English?

*2018-09-20, version 5.2.7*

Huh?

### 1/5 — ENGLISH PLEASE

*2018-09-02, version 5.2.7*

You need an English version for the Americans that are overseas ! Why isn’t this in English !!!  I only gave 1 Star because I can’t give no stars.

### 1/5 — Why tell me get this??

*2018-08-13*

The service rep at the store told me to get the My T-Mobile app as well as the others. Opened it and found it to be in Dutch. Chatted with someone on T-Mobile site who told me to change the language to English. As if that is an option. Later I get a message that I downloaded the Dutch version and I should delete it and get the English version. There is none.

Don’t call us stupid for downloading the wrong thing when we are told to do it, and don’t have CSRs tell us to change the language when it cannot be changed, or then tell us to get the English version when there isn’t one! We get that it’s in Dutch.

Change the description to say it is in Dutch only.

### 1/5 — It’s foreign

*2018-08-04, version 5.2.6*

I downloaded it bulgur it’s in another language. Can’t figure how to change it.

### 1/5 — Not in English

*2018-07-05*

This app is in what appears to be German?? I’ve been with T-Mobile for approx 3 weeks and it’s been one disappointment after another!!

### 1/5 — Language.

*2018-07-03*

Ever since I downloaded and opened up the app it’s been in a foreign language. It never even asked me to select a language. And I have no idea how to change it. I’ve tried deleting and reinstalling the app several times. I’m a new T-Mobile customer, and this is far from impressive.

## Most critical reviews (10 lowest-rated)

### 1/5 — Overcharging

*2026-05-12, version 9.6.0*

Odido seems to have overcharged me over the course of my contract with them. 
At the end of the contract, they continued to try to charge me. This was after I spoke with them on the phone that no further action was required from me after the contract ended. They informed me that I owed them money via an no-reply email, so I couldn’t even reply back to dispute it. 
If you’re with Odido, I’d advise you to check your bills are all correct.

### 1/5 — “Moeilijk zonder redenen

*2026-04-02, version 9.4.0*

“Moeilijk zonder reden.
De app zou veel eenvoudiger, duidelijker en nuttiger kunnen zijn.”

### 1/5 — What an absolute junk

*2026-03-26, version 9.3.3*

You have to use the app to request an eSIM. The email has a broken link and a broken QR code. No wonder Odido had a data leak, their developer have no idea what they are doing…

### 1/5 — Why so bad

*2024-05-14, version 8.3.3*

The worst app ever ! Go back to team mobile pls

### 1/5 — Poor

*2023-10-27, version 8.1*

Too many error massages. Cannot connect to my subscription. Cannot connect to customer service. Not fit for purpose. Rather consistent with customer experience of using roaming ….. slow to set up, intermittent failures, sms links don’t work. I wish my employer had not switched provider. Why does App Store review suggest that reviews are all years old?

### 1/5 — Traag

*2023-10-20, version 8.1*

En vaak niet beschikbaar

### 1/5 — Wrong Language

*2022-11-05*

Apparently this T-Mobile app doesn’t check if the language option for this app is English or Dutch.  I verified that the language option (язык in Russian) for this app T-Mobile is ENGLISH, not Dutch according to Apple SETTINGS app. Only good for Dutch-speaking people even though the iPhone or iPad is in some other language like Russian.

**Developer response:** Hi! 



It is indeed true that the app is only available in English and in Dutch. We might add more language options in the future, but at the moment this is not yet an option. If you would like to know more about the T-Mobile app, you can always reach us on Facebook or Twitter.



Greetings,
Johrick

### 1/5 — Data use is never correct

*2022-07-07*

Data use is always overstated, showing much more use than actually happens.

**Developer response:** Hi. You can track your data through most phones nowadays. We can't see where exactly the data is going. There might be apps in the background that use more data than you expect! If we can help you with anything, please send us a message via Facebook or Twitter. ^Johrick

### 1/5 — Wat een bagger app

*2021-12-16, version 6.6*

Zulke multinationals moeten zich schamen. Dramatische app en service…

### 1/5 — Terrible UX

*2021-12-12, version 6.6*

Geeft een continue login-lusfout vanaf de laatste update.  Kan er niet in, kan geen acties uitvoeren in de app.  Nutteloos gemaakt.

## Most praised reviews (10 highest-rated)

### 5/5 — .

*2025-01-17, version 8.8.3*

Wonderful app

### 5/5 — Quite good and helpful but just one thing...

*2020-09-24, version 5.3.28*

I like the app but find it frustrating that some content doesn’t automatically translate all content- as a multinational brand T-Mobile could do much better.

### 5/5 — Ignore the reviews

*2019-05-14*

I’m so glad this app is no longer restricted to the Dutch App Store (thank you!) but people who can’t read (but can type) are ruining the reviews. 

Well designed app, I’m getting lots of loading spinners right now, but am excited to finally have this over the web app :)

### 5/5 — 😂

*2018-04-14*

Just rating the comments

### 5/5 — Handige App

*2018-01-24*

Deze App is ideaal als je precies wilt bijhouden wat je verbruik is in een maand en hoeveel dagen je nog over hebt in de huidige maand

### 5/5 — STOP REVIEWING, DUMB AMERICANS

*2018-01-23*

To the idiotic Americans reviewing this app please stop. You’re killing the rating for this application. It’s not meant for us, it’s for T-Mobile Dutch not English. Please stop rating this app and being morons. A quick Google search would have told you idiots this.

### 5/5 — Top!

*2016-01-12, version 3.6*

Top app. Super handeg

### 5/5 — USA

*2015-11-26, version 3.5.1*

I agree with the other reviewer! Our USA app for T-Mobile looks likes its from the 90s of Internet. This one looks more intuitive and responsive to your touch. DESPITE being in a different language!

### 5/5 — Super useful

*2015-04-02, version 3.3*

Quick overview of your user stats. Touch ID login would be nice and for the user interface I think it d be better if the menu was just a side sliding panel instead of covering the whole screen.

### 5/5 — Spectacular

*2014-09-20, version 3.1*

Just wish it was available for US customers! Get on it tmobile US!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*
