# OENO by Vintec — user reviews > 295 indexed App Store user reviews of OENO by Vintec by Electrolux, rated 4.10/5 from 422 ratings. - Source: https://appshunter.io/ios/app/oeno-by-vintec/id1464123585/reviews - App overview in markdown: https://appshunter.io/ios/app/oeno-by-vintec/id1464123585.md - Rating breakdown: 5★ 281 · 4★ 50 · 3★ 12 · 2★ 6 · 1★ 73 ## What do users think of OENO by Vintec? Overall sentiment: neutral **Pros** - 🚀 Handy app for tracking wine collection - 👍 Great integration with Vivino - 💡 Useful wine pairing and serving recommendations - 🚀 Efficient label scanning **Cons** - 🐛 Camera issues with newer iPhones - 🐛 Crashes and login issues - 🐛 Inaccurate wine details and location information - 🐛 Inability to edit or customize wine details **Commonly reported bugs** - App won't open or crashes frequently - Login and account creation issues - Inaccurate wine details and location information - Inability to edit or customize wine details **Most requested features** - Allow manual entry of wine details without scanning - Ability to customize search order and sort options - Add bottle format/size as an entry field - Improve multi-bottle management and movement - Add option to track open/unfinished bottles - Expand cellar layout dimensions beyond 7x7 ## Newest reviews (20 of 295) ### 1/5 — Totally Unreliable *2026-08-24, version 1.43.3* I spent weeks entering my large cellar into this app after I purchased a Vintec fridge. It worked well for a few years but recently it wouldn’t open either frozen on the start up frame or only progressing to the spinning wheel of death. The only solution is apparently to delete the app and reload it which will lose all my information. Do not waste your time! ### 1/5 — This is broken *2026-08-23, version 1.43.3* Used to work. Now just spins forever and never loads ### 1/5 — Doesn’t work *2026-08-22, version 1.43.3* Not sure if it’s just me but downloaded tonight and it won’t load or open! Just keep getting a spinning wheel. ### 1/5 — Awful company *2026-08-22, version 1.43.3* The company offered this for free. The app no longer works Now all my data is lost. Don’t buy any of their products, including their fridges, they might stop supplying spare parts. Worst business Ive ever known ### 1/5 — App does not load *2026-08-20, version 1.43.3* I have downloaded this app multiple times and it simply dies not open. I have contacted support and had no reply. I’d give zero stars if that was possible. ### 1/5 — app does not work anymore *2026-08-19, version 1.43.3* app does not work anymore ### 1/5 — No longer works *2026-08-18, version 1.43.3* The app has stopped working and there seems to be no plan to fix it. ### 1/5 — Sadly does not work *2026-08-15, version 1.43.3* Seemed like a viable option to keep track of a low volume personal collection, but app does not work-not worth the download without an update… ### 1/5 — Stopped working *2026-08-12, version 1.43.3* It suddenly stopped working. I have been using this App for the past 6 -7 years and as of last week it will not open. No idea what happened. I have called them and they had no idea they even had this app. So crazy. Can anyone help me? ### 3/5 — Unable to launch apps *2026-08-08, version 1.43.3* Had been re-download apps and still unable to launch ### 1/5 — Hopeless *2026-08-06, version 1.43.3* Impossible to write a review as simply will not open. Have tried deleting and reinstalling but still will not open. A waste of effort and time ### 3/5 — 之前還可以現在無法打開app *2026-08-02, version 1.43.3* 無法打開app, 重新下載也一樣 ### 1/5 — Wouldn’t load after install *2026-08-02, version 1.43.3* Was excited to see how this worked. Alas, after installing, the thing just would not load. Disappointed ### 1/5 — Application doesn’t work *2026-08-01, version 1.43.3* The application does not work. After installing it, I attempted to launch it, but it never starts. It remains stuck on the loading screen indefinitely, making the app completely unusable. I contacted Vintec about this issue nearly two months ago after purchasing a fridge that included access to this app, but nothing has been done to resolve the problem so far. It is very disappointing that an app provided with a new appliance has remained unusable for such a long period without a fix or meaningful support response. ### 1/5 — Spinning wheel of death *2026-07-28, version 1.43.3* App has stopped working - spinning wheel of death every time I try to open. I’ll be having to find another app and to recreate my cellar ### 1/5 — App still not working? *2026-07-28, version 1.43.3* The app is stuck at loading. This is the case for more than a month already ### 1/5 — App stopped working *2026-07-26, version 1.43.3* Quite disappointed the app has been broken for 2 months!!!! I loaded my entire cellar into this app to be catalogue and now the app won’t move past the load screen. Emailed support (vinctecs website) and couldn’t give me an ETA of a fix, nor could they give me a backup of my data to migrate to another app. Poor, poor form. What a let down… ### 2/5 — Not working *2026-07-26, version 1.43.3* Would be great if it worked! Functioned for a little when I first got it but hasn’t work quite some time now ### 1/5 — App doesn’t work *2026-07-25, version 1.43.3* Was using this App for a couple of years and then it just wouldn’t load, lost all my wine catalogue. I tried everything to reuse the app but just doesn’t open anymore, even tried removing app and reinstalling but still no good. Don’t bother with this app. ### 1/5 — Stopped working *2026-07-22, version 1.43.3* It won’t load. The loading circle just goes around and around. I have tried deleting and re downloading with no effect. ## Most critical reviews (10 lowest-rated) ### 1/5 — Nonfunctional *2026-09-04, version 1.43.3* This app was hard enough to use but now it wont even open. I used this to catalogue a small collection and now I cant retrieve information like how much I paid and when I bought it. I’ve made complaints but months later there is still no resolution. ### 1/5 — OENO no worko *2026-09-03, version 1.43.3* Was a good app but then it stopped working and just sat on a loading screen when opened. I logged an issue with support and got some initial responses but then crickets. It’s been months now and no progress; I’ve given up. Don’t bother getting this app. ### 1/5 — Do not download *2026-09-03, version 1.43.3* After working well, this app simply stopped working without explanation and there is apparently not going to be a fix. This is appalling service and I would not recommend wasting your time on this app. ### 1/5 — App is not working. *2026-08-31, version 1.43.3* Does Electrolux stop this app? ### 1/5 — App not working *2026-08-31, version 1.43.3* App has not been working for months and has not been rectified to date.. ### 1/5 — App no longer works *2026-08-30, version 1.43.3* Like everyone else has said, the app won’t even open for me. I uninstalled and re-installed. Still no good. I guess it’s no longer supported. That’s time and money I’ll never get back. ### 1/5 — Absolutely Horrible *2026-08-29, version 1.43.3* App has not been working for moths even after escalating several times to Vintec ### 1/5 — Glitching and won’t open on iOS *2026-08-28, version 1.43.3* Has been playing up for a while ### 1/5 — App startup *2026-08-27, version 1.43.3* This is a great app until it isn’t. I have all my wine stored in the app and now it fails to open. Just keeps spinning. If there is an upgrade that will fix the problem then please get that on the App Store ### 1/5 — Can we hear from developer? *2026-08-26, version 1.43.3* I’m wondering what’s happening and why we can’t log in. ## Most praised reviews (10 highest-rated) ### 5/5 — Won’t load and no date to fix *2026-07-01, version 1.43.3* Was a great app that I used for years, but like many others here, for over a month the app no longer opens and I can’t access any data on my stored wine. The lack of any information on the nature of the problem and an expected date of resolution is very frustrating. ### 5/5 — App stops working *2026-06-15, version 1.43.3* When the app is opened, it keeps on initializing indefinitely. ### 5/5 — Please make this work again!!!! *2026-06-13, version 1.43.3* I love this app, and have over 500 bottles catalogued in it. As many users have now reported, the app just stopped working suddenly, with no explanation or time frames for a fix. So frustrating that such a great app that people are relying on has just completely stopped working. PLEASE FIX ASAP!!!!! ### 5/5 — This App is a 5 star failure and Electrolux have no interest in fixing it. *2026-06-07, version 1.43.3* Over 12 months have passed since reporting below review and I am still unable to open the OENO App on my iPad to access my Vintec wine cellar. Repeated follow up’s only attract “we are sorry, will get back to you soon” but nothing happens… still no response from Vintec, you are ignored. So much for Customer Service. I notice that they only respond to positive reviewers… one or two stars attract nil comments are clearly looked over. Previous Review. Loved this App but for several months now, for some reason, the App won’t open on my iPad. Contacting OENO is hopeless as they are not recognising the problem or answering emails enquiring about the fault or, what action is being taken. ### 5/5 — Loading *2026-05-14, version 1.43.3* Excellent app. Easy to use and very comprehensive for those of us who own wine and want to organize it. We are currently experiencing problems uploading the application. I hope you can resolve this soon. ### 5/5 — Easy to use but would recommend a small change *2026-03-01, version 1.43.3* Easy to use. It would be great if it could store the bottles that have been drank rather than just delete it from my profile. ### 5/5 — La Mejor App de Vino sin Duda *2025-05-01, version 1.43.3* Sólo le falta que sea más rápida al moverse entre las opciones o agregar vinos, así como el idioma español que parece que da problemas cuando lo eliges. Por lo demás es la más sencilla y con mejor estilo visual que he encontrado y mira que las he probado todas! Además 100% gratis, no como otras que te piden dinero por casi todo. Es como una versión mejorada y simplificada de Vivino. Enhorabuena, sigan trabajando! ### 5/5 — Incredible App! *2025-04-05, version 1.43.3* This app is exactly what I was looking for! I’ve only just started building a collection of wines, and I wanted a way to easily catalog and track the wines I have, what I like, and what I want to look for. This app completely nails it. It’s so easy to use, and provides a lot of valuable insight into the wines that I wasn’t expecting. I particularly appreciate the recommendations it provides around serving temperate, aeration time, glass type, and when to drink the wine by. I highly recommend this app! ### 5/5 — Happy Customer *2025-01-13, version 1.43.3* Have been using app for about 2 years. It accomplishes the goal of tracking where the wine is. Not using it for cost analysis…. Would rather not know. ### 5/5 — Love the OENO app *2024-11-16, version 1.43.2* Great way to keep track of our wine Love the ‘scan the label’ to add to the cellar --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-15.*