# OFBank Mobile Banking — user reviews > 139 indexed App Store user reviews of OFBank Mobile Banking by Land Bank of the Philippines, rated 2.60/5 from 32 ratings. - Source: https://appshunter.io/ios/app/ofbank-mobile-banking/id1396335444/reviews - App overview in markdown: https://appshunter.io/ios/app/ofbank-mobile-banking/id1396335444.md - Rating breakdown: 5★ 7 · 4★ 7 · 3★ 1 · 2★ 0 · 1★ 17 ## Newest reviews (20 of 139) ### 3/5 — OTP *2026-01-12, version 2.20.1* There’s always a problem receiving an otp. ### 3/5 — Otp problem *2025-09-27, version 2.20* Why I can’t receive otp when I open my mobile app? Fix this please ### 3/5 — I cant update *2025-05-15, version 2.18* I can’t update to latest version of the app…its just not downloading… ### 3/5 — App crashes *2025-05-02, version 2.17.1* Ofbank app always close and give message that i am not using the app even if i log in many times.please fix asap. ### 3/5 — Poor system *2025-02-25, version 2.16.2* Sa katagalan hindi ko na nagugustuhan system ng apps na to kasi hindi ko na sya nagagamit agad-agad.bigla nlang mag auto-sign out. Nkakainis na.So i decided to switch to other bank. ### 3/5 — Important *2025-01-30* My employer just sent me my salary in my ofwbank account . Why it’s showing now NOT AVAILABLE BALANCE **Developer response:** Hi! We're sorry for the inconvenience. There may have been an intermittent network connection, but at this time, ATM and digital banking services are available. You may try performing your transaction again. Please make sure that only one connection (Wi-Fi or Mobile Data) is active at a time. Thank you. ### 4/5 — IT WORKS! *2025-01-08* The only reason I'm not giving this a 5-star is it doesn't have the capability to allow the user to update the phone number associated with the account. It's somewhat a hassle. The function buttons are less but it allows you to do basic transactions such as fund transfers to banks. I have not tried with Gcash, etc. Receives funds I sent myself from my USD bank quick (via WorldRemit), was also able to send funds to another accounts free of charge! I loved that part! Please keep that! it is helpful! I hope you add the adding/updating of info on the accounts for additional ease of use for users. **Developer response:** Hi! Thanks for taking the time to rate the App. We will keep working to provide a great user experience. Stay safe! ### 1/5 — Horrible *2024-11-14, version 2.16.1* Unable to access account options like fund transfer bill payments and card details the worst of all digital banks ### 2/5 — Slow processing of remittance *2024-08-10, version 2.16* Weekend processing of remittance to this bank is very slow. I have used BPI and UB before and they usually take about 12 hours until my remittance is available in my account even on weekends. It was only because LBP opened a branch with an ATM in my hometown when I decided to open an OFB account but I am somewhat feeling disappointed with their service to OFWs. ### 1/5 — OTP *2024-07-18, version 2.16* Please check your email and help your customer about the otp. Last month pa ako gustong mag transfer ng fund pero hindi talaga ako nakakatangap ng otp. ### 4/5 — error *2024-07-13, version 2.16* i cant access my account.,it says error no internet connectivity, though i have internet. ### 1/5 — No user id recieved *2024-07-08, version 2.15* I dont know what it my user id i cannot log in cause they never send me one. ### 1/5 — Send money issue *2024-06-19, version 2.15* Why always unavailable for sending o transfer money? ### 2/5 — Increase the POS Online limit and Transfer limit per day *2024-06-07, version 2.15* Base on my experience, I wasn’t able to pay my online purchase because the limit is only 30k pesos and transfer per day limit is 50k pesos. As an OFW, I think you should increase the limit of POS and per day transfer. You should also allow us to use pesonet transfer. I call the hotline and told me that local account can transfer 200k per day, 50k per transfer using instapay ang 2.5M per day, 500k per transfer using pesonet. I think you could give us same limit or more as an OFW. We this as savings but in case of emergency, we cannot send right away because of the limit. Also please remove the restrictions of 3 times a day transaction. ### 3/5 — Account deactivated/locked *2024-05-06, version 2.14.1* What can I do?? My account has been locked. Aside from that its also deactivated when logging using biometrics. I already send an email, but there’s no response.. I hope to get an answer please! ### 1/5 — This apps is not good for taking id picture *2024-05-03, version 2.14.1* They need to fix this application 👎🏽👎🏽👎🏽 ### 4/5 — OTP GENERATOR *2024-05-02, version 2.14.1* Please allowed the user to reset their OTP GENERATOR for their new device. I swap my device with my wife and everything is working fine except for the OTP GENERATOR, i couldn’t register my new device it says you already register to a digital key. How can i reregister my device for OTP GENERATOR? ### 1/5 — Inaccessible for 4 days *2024-05-02, version 2.14.1* I dont know what happened but the app has been inaccessible until now. Now, I can’t access my account and perform any transactions. ### 1/5 — fix it *2024-05-02, version 2.14* its not working as of the moment ### 1/5 — Always lagging *2024-05-01, version 2.14* This is the worst app I ever had. Always unable to log-in and lagging. -anonymous ## Most critical reviews (10 lowest-rated) ### 1/5 — Error *2026-04-10, version 2.21.1* Hindi ko maview yung aking account palaging “dormant” nkalagay. Anu to??? Palagi na lng ah.. Last month gnun din. Then pag nagemail nmn error. Paki-aus nmn Oh!!! ### 1/5 — No Option for Forgotten Username *2026-02-01, version 2.21* I cannot access my account because I forgot my username. I thought I have a screenshot. Totally my fault. Don’t know what to do now. ### 1/5 — As of Jan2026 *2026-01-16* The app is garbage! My wife and I tried to do the 1st step of creating an account and it kicks us out with a session timeout message every single time, don't waste your time! Go get the BDO or BPI apps instead! **Developer response:** Hi! We're sorry for the inconvenience. There may have been an intermittent network connection, but at this time, ATM and digital banking services are available. You may try performing your transaction again. Please make sure that only one connection (Wi-Fi or Mobile Data) is active at a time. Thank you. ### 1/5 — Fix it *2025-12-18, version 2.20.1* If there were an option to give a negative star rating, I would give it. Every time I transfer money to another account using this app, it crashes. I have to log in again and again and again. Because of this, I need to hurry when entering the account number, instead of being able to double-check it. If I try to check whether the account number is correct, the app crashes and I have to log in all over again. IT team, please fix this issue. ### 1/5 — Easily the worst banking app *2025-10-13* This app won’t even let you open an account with the bank. I get kicked out and it tells me that my internet is slow (it’s not) or I haven’t signed in for awhile. It’s like you have people who want to give them money and put money in the country but I guess they’re not interested. **Developer response:** Hi! We're sorry for the inconvenience. There may have been an intermittent network connection, but at this time, ATM and digital banking services are available. You may try performing your transaction again. Please make sure that only one connection (Wi-Fi or Mobile Data) is active at a time. Thank you. ### 1/5 — Email address cannot be found *2025-08-28, version 2.19* Hnd qna ma open wla n old no. Q hnd q ma retrieve sa new phone dahil sa old no. Wla din sa aps pag palit ng new no. Awit Wla nadin mapag emailan hnd n nag exists ung email n nasa aps kya hnd n makapag send ng problema ### 1/5 — I was charged 50.98 sar by apple bill for downloading this app *2025-07-05, version 2.18* Why do I have to pay 50.98 saudi riyals for downloading this app? I was automatically charged after downloading it. ### 1/5 — OTP *2025-04-12, version 2.17* It won’t send otp to my overseas number making it very inconvenient to pay online ### 1/5 — Cant recieve OTP code *2025-04-09, version 2.16.3* Why i cant recieve OTP code thru text message? ### 1/5 — The app is rarely accessible! *2025-03-29, version 2.16.3* My account became dormant because I was unable to log in to the app! ## Most praised reviews (10 highest-rated) ### 5/5 — Transaction Details *2024-03-13, version 2.14* I hope the developer would provide an option to view more details in transaction history in case users would like to review their expenses especially on subscriptions. ### 5/5 — A must for all OFW *2023-11-27, version 2.13* One of the most conviniet way to send your love to your family members back home. Suggestion: include school payments, bills and utilities. ### 5/5 — User friendly app *2023-06-22, version 2.11.1* I really like the OFBank App. Convenient and it has everything I need. ### 5/5 — Please help me. *2022-10-10, version 2.9* I’ve tried to open an account by signing up online. I’ve been trying it several times for more than a month now. But it didn’t go through it didn’t provide me any OTP number and even if it go through. And i successfully input the OTP i can’t even receive any mail to verify my account. ### 5/5 — User Friendly Mobile Banking🥰 *2022-09-15, version 2.8.1* First time in philippine mobile banking i have experience this convinient app. Excellent Service and Trustworthy. I would recommend it to my friends👍🏻 ### 5/5 — thanks! *2022-03-10* Super bilis i loved this app. Great for all ofw working abroad I recommend this. Fast easy 24/7 I can used this mobile bank to transfer send money back home. Regarding deposit an hour or less you can received your money. Keep it up! ### 5/5 — Thanks *2022-02-13, version 2.6.1* Thanks for this banking system because it is so easy and fast transactions I can do anytime of the day. ### 5/5 — Jaycar Basco Bonifacio *2022-01-08, version 2.6* This mobile banking app is referred to me by one of my friends who is currently working here in saudi arabia and i found out that OFBank is the perfect reason of LANDBANK why they gave me a long process of verification upon my account opening to them. Thanks to this perfect mobile banking app that absolutely a great help and convenient way of mobile online banking “MOB” for all OFW around the globe. Very new app and for sure little by little a lot of surprising features of this app will come along the way. Keep it up! 2 thumbs up👍🏻👍🏼 ### 5/5 — Million thanks to ofbank mobile app! *2021-09-17, version 2.4* Best thing that happened to me as an ofw. Kudus to all ORO , everybody are very accomodating and supportive to the needs of its members. They always give speedy action to any problems. Alf shukran OFBANK! Salam from libya 🙏🏼😇😇😇🙏🏼 ### 5/5 — Great For Savings *2020-12-15, version 2.2.1* When I downloaded this apps I never had a problem with sending or transferring funds to any local bank in the Philippines with out any charges and easy to receive funds also from someone and also western union remittances. I highly recommend this to any Filipino who wants to save for their needs in the future. Keep it up improving the system. Thank you OFBank🙏 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*