# OFCU Mobile Banking — user reviews > 67 indexed App Store user reviews of OFCU Mobile Banking by Otero Federal Credit Union, rated 4.78/5 from 2,159 ratings. - Source: https://appshunter.io/ios/app/ofcu-mobile-banking/id479992186/reviews - App overview in markdown: https://appshunter.io/ios/app/ofcu-mobile-banking/id479992186.md - Rating breakdown: 5★ 1,753 · 4★ 158 · 3★ 46 · 2★ 14 · 1★ 45 ## What do users think of OFCU Mobile Banking? Overall sentiment: neutral **Pros** - 👍 Convenient banking - 🚀 Easy to use - 💳 Helpful for managing accounts - 🔒 Secure login options - 🏦 Great credit union service **Cons** - 🐛 Buggy app with glitches - 🤔 Limited functionality - 🔍 Difficulty accessing certain features - 🔄 Frequent app updates/issues **Commonly reported bugs** - Login issues when switching devices - Zelle transfer functionality not working - App crashes or becomes unresponsive **Most requested features** - Improve Zelle integration - Add mobile check deposit - Provide branch hours in app - Enhance app stability and reliability ## Newest reviews (12 of 67) ### 4/5 — Check Deposit *2026-06-05, version 2026.01.01* I really would like to deposit checks through the app, it would be 5 star easy ### 5/5 — OFCU App *2018-05-08, version 5.8.1.30* This has made my banking so much easier & convenient . Simple to use easy navigate all my banking information in the palm of my hand . Way to go OFCU ! ### 5/5 — Couldn't Be Easier *2017-10-19, version 5.6.1.28* The thumbprint ID access on my iPhone is a godsend for those of us who can't remember our ID's. Fantastic ease of use and quick! ### 5/5 — Splendid! *2017-01-03, version 5.2.6* Love this app! Very easy to use and very handy to have at a moments notice. ### 5/5 — !!!! *2016-11-22, version 5.2.6* Great app! Easy to use and real time ### 5/5 — Great *2016-01-01, version 4.6.3.0* Great and useful application ### 5/5 — Nice bank app *2015-09-04, version 4.5.0.0* OFCU's phone app is very convenient, I use it to check balances, pay my bills (using their free bill pay program) and deposit checks. I haven't had any issues or errors using this app. It also works well with finger print log in. ### 5/5 — Wonderful *2015-02-18, version 4.3.0.0* I have had nothing but great results using this app. Being overseas, this app is great to use when I am not near a computer for all my typical banking. ### 5/5 — Don't need to stand in line *2014-12-01, version 4.3.0.0* Works great! ### 5/5 — Works great *2014-11-14, version 4.3.0.0* Works for everything I need it for! Barely ever any problems. The only time I can't access it is when they are updating the system, which is pretty rare. I suggest using it for convenience if you're an OFCU member! ### 5/5 — Best app ever *2014-09-15, version 4.1.1.0* Best bank app ever, easy to use, I can manage all my accounts and transfer money whenever I need to. plus see what cash backs are available. Not to mention deposits all from home.... ### 5/5 — OFCU BANKING *2014-08-18, version 4.1.1.0* I can use the OFCU app to keep track of my spending, transfer money, and even pay bills all in one place! It's great! ## Most critical reviews (10 lowest-rated) ### 1/5 — Won’t work *2025-05-06, version 2025.2.2.3* App won’t let me do anything and tells me accounts unavailable ### 1/5 — The worst check deposit app I’ve dealt with out of the 5 banks we deposit checks with *2024-04-25, version 2024.01.01* None of the other banks we mobile deposit checks with have as many errors as this bank. It is such a nightmare. I was hoping with the facelift on the software that they fixed how glitchy it was, but alas , no luck. ### 1/5 — Sad *2024-04-03, version 2024.01.01* Not great ### 1/5 — Vik *2013-10-11, version 3.5.2.0* App would not work even after repeated tries and ID confirmation by OFCU. i finally gave up. ### 1/5 — Stupid *2013-08-22, version 3.2.0.1* The app won't let me transfer money. It's broken ### 2/5 — Time to move into the 21st century *2024-02-12, version 2023.10.1.1* Although the app is sporadically “updated “ it seems to get glitchier. Last update did not allow access via iPhone for three months. Then, suddenly last week, it began working again. Had to re-enter login data and enable face ID. Now, for about the fourth time in two years, it doesn’t recognize the login. Other online financial services don’t appear to have these ongoing problem. iPhone 14 Pro w/ ios 17.3.1. ### 2/5 — Electronic transferring buggy *2024-01-25, version 2023.10.1.1* The use of zelle never works. I try to use it and it does not work. It does not even allow me to scan other Zelle QR codes in fact the window in which to scan the QR code isn’t even the proper size of the Zelle QR codes. Needs to be fixed. ### 2/5 — Ok *2020-07-03, version 6.3.1.38* Can’t really do much with app just see balance ### 2/5 — ID confirmation *2019-10-23, version 6.0.35* Does not work when switching to a new device. Bank stated the confirm ID feature needed to set up app on a new device is not working and they could not give an estimated fix date. Otherwise it was a 4 star app before I switched devices. ### 3/5 — Love the app *2017-01-18, version 5.3.3* Love the app. Just wish they would put hours of operation for both drive up and walk in. ## Most praised reviews (10 highest-rated) ### 5/5 — Zelle *2025-08-25, version 2025.5.0.2* I keep having trouble sending money through Zelle ### 5/5 — Best banking experience *2024-07-15, version 2024.4.0.10* I became a member of this credit union about 17 years ago. I have always had great service when I needed anything. Everyone is always courteous and very well trained to do their job(s). I have never needed to contact them regarding a mistake in any of my accounts I have there. All around solid business that will hopefully be in business forever! ### 5/5 — ZELLE *2023-09-30, version 2023.3.0.1* how do i use zelle to send money?? i try using the app and it sends me to otero app and says i can do it there but can’t find it anywhere ### 5/5 — Stop working *2022-11-30, version 2022.9.1.11* The app stoped working going to delete and reinstall hopefully it will help ### 5/5 — AngGam *2021-04-20, version 6.5.5.44* The app is very helpful and rarely is there problems with it!!! Love my Bank OFCU Roswell ### 5/5 — Otero review *2021-03-29, version 6.5.5.44* Always know my banking details in an instant! ### 5/5 — Convenient *2020-09-07, version 6.4.1.41* Always having access to my account helps me manage my spending and my bills ### 5/5 — Good service. *2019-10-10, version 6.0.35* Good service good banck. ### 5/5 — Easy *2019-06-26, version 5.11.0.33* Easy balance checks, mobile deposits, and transfers. ### 5/5 — Easy to use *2018-08-22, version 5.10.1.32* I have the iPhone 7 Plus so I like how it has an option where you can use your finger print to get into the app 👍🏼 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*