# Off The Record: The Art of Deception - A Hidden Object Mystery — user reviews > 92 indexed App Store user reviews of Off The Record by Big Fish Games, Inc, rated 1.40/5 from 68 ratings. - Source: https://appshunter.io/ios/app/off-the-record-the-art-of-deception-a-hidden-object-mystery/id1001707814/reviews - App overview in markdown: https://appshunter.io/ios/app/off-the-record-the-art-of-deception-a-hidden-object-mystery/id1001707814.md - Rating breakdown: 5★ 6 · 4★ 0 · 3★ 1 · 2★ 4 · 1★ 57 ## Newest reviews (17 of 92) ### 1/5 — Nicht kaufen *2021-04-18, version 1.0.2* Spiel hängt nach wie vor ab dem Minispiel mit dem Turm. ### 1/5 — Broken app *2021-04-18, version 1.0.2* Instead of getting the maker of the app to update it to fix the bug that prevents players from progressing, they put the game on sale. 🤦‍♀️ ### 1/5 — Owl Puzzle *2021-04-17, version 1.0.2* Welp, can’t get past the owl map puzzle. There should be a clicker pointer in game to click items in the puzzle, but there is not thus you can’t move forward in game . ### 1/5 — Awful as game stops *2021-04-17, version 1.0.2* Again still selling this game when it has a big virus in it and doesn’t let you go any further than fixing the hand glider and freezes at the owl navigation map!!! Either fix or get rid off because your conning a lot of people!!!!!! ### 1/5 — Non compratelo, si blocca! *2020-12-04, version 1.0.2* 2 anni fa si bloccava sul cannocchiale che guarda la torre. Ora con iPad nuovo installato di nuovo e si blocca ancora! Ma la vostra serietà dov’è? Lo sapete da tanto che c’è quel problema ma non avete sistemato! ### 1/5 — Perché???? *2020-08-12, version 1.0.2* Per favore, vi prego, ditemi dal gufo e il cannocchiale come si fa ad andare avanti!!!!!!!!!!! È bloccato!!!! Qualcuno può dirmi come fare????? Grazie ### 1/5 — Off the record *2020-07-27, version 1.0.2* Leider null Sterne wenn es nach mir geht hängt nur man kann es nicht spielen das ist schade schlisse mich denn anderen an 😡leider muss ich ja 1 Stern geben habe eine rück Erstattung gefordert ### 1/5 — Bug *2020-07-10, version 1.0.2* Pls fix the old tower part?!!! ### 1/5 — DO NOT BUY-major bug *2020-03-28, version 1.0.2* I wish I would have read the reviews first. I was enjoying the first part until I also got stuck on the owl puzzle. WHY IS THIS GAME STILL AVAILABLE FOR PURCHASE WHEN THERE IS NO FIX AFTER 3 YEARS OF THE SAME COMPLAINT BY PAYING PLAYERS??? ### 1/5 — I want a refund *2020-02-23, version 1.0.2* The same old problem ; the owl (the old tower) touch problem. I want a refund. Because I CAN NOT play the game. ### 1/5 — Tech problem - Owl and map *2020-02-15, version 1.0.2* I cannot click on the "old tower" and move forward on the game ### 1/5 — Deception *2020-01-13, version 1.0.2* I feel the name of this game fits the maker of this game Can’t get past the owl touch screen isn’t working see that issue posted from people a year ago guess never fixed the problem can’t move on would like a refund like everyone else is requesting. I replayed the gam 3 times did all suggestions recommend still same issue. Two years later still the same issue with touch screen on the old tower ### 1/5 — Gioco *2019-12-25, version 1.0.2* Dopo aver pagato l’app il gioco si impalla e fuoriesce dalla schermata di gioco. Non compratelo!! ### 1/5 — Doesn’t work *2019-12-07, version 1.0.2* The game stops working at the owl map puzzle. Looked for fixes online and found out it’s been a problem for years. Why is it still for sale? And how do I get a refund? ### 1/5 — Bug *2019-08-13, version 1.0.2* Bloqué au niveau de le chouette... comme les autres joueurs... quelle arnaque ! Faites quelque chose, m.... ! ### 1/5 — The Art of Deception *2019-05-26, version 1.0.2* The problem was reported a few years ago, with getting past the old Tower and it still hasn’t been Fixed. I would like a refund on this game as it can’t be completed. Carol Stevenson. ### 1/5 — Poor Show *2019-04-26, version 1.0.2* Read the reviews but thought the problem would be fixed. It wasn’t! Get so far and one of the puzzles is unresponsive and you can’t go any further. Got a refund without a problem but shouldn’t be advertised on the app! ## Most critical reviews (10 lowest-rated) ### 1/5 — The unresolvable glitch. *2023-12-06, version 1.0.2* They still can’t fix issue getting past the owl eyes game all these years later. Shame. ### 1/5 — Don’t buy this game, it’s broken *2023-11-12, version 1.0.2* I had exactly the same problem as the other reviewers, the owl map puzzle doesn’t work. I’ve complained but no reply so I’ve applied for a refund from Apple. Can’t understand why they don’t fix it. ### 1/5 — Stuck *2023-02-28, version 1.0.2* Can’t go any further stuck at the tower paid for don’t buy! ### 1/5 — Stop selling this game *2021-07-11, version 1.0.2* This game does not allow you to get past a certain pint after purchase! Apple should not be allowing you to purchase. ### 1/5 — Still glitched *2021-05-17, version 1.0.2* Pity. Game looked promising. ### 1/5 — *2021-05-07, version 1.0.2* Owl puzzle. Stuck. Can’t move forward. It’s been years and instead of fixing the bug they keep on selling this game. Add me to the list of “I shoulda read the reviews before buying”. It’s too late for me to get a refund. The only solace I have is that I bought this game in early January when all HOP’s were on sale for $.99 or $2.99. ### 1/5 — Utter rubbish *2021-04-23, version 1.0.2* The game starts out great. That’s where it ends. I had this game a while ago and got to the owl puzzle/map puzzle and couldn’t play was told by big fish it was being rectified. 4 years later I re download and get to the same bit and it’s EXACTLY the same issue can’t make the tower highlight. Absolute joke, save your money. ### 1/5 — Fraud? *2021-04-23, version 1.0.2* Well, how stupid was I. Seeing previous reviews from four years ago, I thought ‘they must have fixed and put on sale to get new interest’. No. Four years on from initial reviews I have exactly the same glitch and can’t go further. Yes, it was on sale but it is still knowingly selling a game that doesn’t work. This may end my very long relationship with Big Fish. Nothing to do with money, all about the morals. ### 1/5 — Can’t get pass the owl part *2021-04-19, version 1.0.2* I wish I would’ve read the reviews before I purchased. You all are practically stealing from us. I want a refun. ### 1/5 — Eulenspiel *2021-04-19, version 1.0.2* Das Spiel hängt noch immer, der Turm lässt sich nicht auswählen. Das Spiel jetzt wieder, aber immernoch fehlerhaft - auch noch als Angebot! - zu verkaufen ist unverschämt. ## Most praised reviews (10 highest-rated) ### 4/5 — Wann? *2016-07-01, version 1.0.2* Schade um die 2,99€ das Spiel ist echt schön aber man kann es nicht weiter spielen bis zum Turm und dann ist Schluss es wird Zeit das ihr den Fehler behebt ### 3/5 — Disappointed *2016-05-19, version 1.0.2* I also get to the map part. Tried uninstalling and reinstalling but still have the same problem. Was enjoying the game up till that point which is why I gave 3 stars. If problem gets fixed. Great ### 2/5 — Help ! *2021-04-21, version 1.0.2* Vous faites une réduction actuellement sur ce jeu alors que le bug déjà signalé est toujours présent !!! Dommage, le jeu est sympa.... ### 2/5 — Save your money, don’t buy. *2021-04-18, version 1.0.2* I thought it was great until I got to the Owl Telescope part. I noticed reviews from 4 years ago saying there was a glitch here but I had hoped it was fixed by now. It hasn’t; there is still no way to get passed that part and on to the rest of the game. ### 2/5 — Owl part *2019-04-30, version 1.0.2* I should have read the reviews cause I’m having the same problem it says on the game that it’s better for iPhone 4s I tell you what it didn’t say that the first time I played and paid for this game ### 2/5 — Please fix the owl map issue *2018-06-15, version 1.0.2* Trying to do what the game asked and click on the items I have to find ie old tower, but it won’t select and move onto the next Please fix ASAP!!! ### 2/5 — Frustrating *2018-04-22, version 1.0.2* I’m hoping after I start a new game (which is frustrating since I’m halfway through) that I will not continue to have the same problem as the person wrote above I am also at the owl/binocular puzzle however when you click the items on the map even though the hint tells you the same thing to do it does not work I cannot hang glide off of the cliff this means I cannot continue on with the game as there is no skip for this puzzle I would appreciate some feedback from support I will write another review after completing the first half of the game again and hopefully getting past this point ### 2/5 — Not enough Hidden Objects games *2017-12-31, version 1.0.2* There were not enough hidden objects games and some how I got stuck on the owl binoculars. It wasn’t a game that you could skip. But I think the object of it was to look at certain parts of town in order. I had got the map. But once you put the map in order and on the area near the owl binoculars you are no longer allowed to reference it. I could not even go hang gliding off the cliff and kill myself. Such a big frustration. ### 2/5 — Please fix this fun game *2016-08-24, version 1.0.2* I liked the preview so much that I bought the game, but to my dismay there is something wrong with the telescope game...no matter how often I tap on the tower it does not respond. I see someone else has encountered this problem too so I know it's not just me. Please fix this! Thank you! ### 2/5 — Great Story! *2016-08-05, version 1.0.2* The story is suspenseful, and the graphics are great. However, the game has a lot of glitches. I had a problem with the map portion. Once I placed the map on the owl, I couldn't search for the different landmarks. Nothing would happen. Hopefully, it gets fixed. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-28.*