# Office Depot - Rewards & Deals — user reviews > 176 indexed App Store user reviews of Office Depot by Office Depot, rated 4.80/5 from 60,339 ratings. - Source: https://appshunter.io/ios/app/office-depot-rewards-and-deals/id382457983/reviews - App overview in markdown: https://appshunter.io/ios/app/office-depot-rewards-and-deals/id382457983.md - Rating breakdown: 5★ 53,225 · 4★ 3,672 · 3★ 1,148 · 2★ 526 · 1★ 1,768 ## What do users think of Office Depot? Overall sentiment: mixed **Pros** - 💯 Loyal customer - 👍 Friendly staff - 👍 Exceptional customer service - 👍 Rewards program - 👍 Price matching - 👍 Large print for accessibility **Cons** - 🐛 Glitchy website and app - 🐛 Unreliable login and account management - 🐛 Inconsistent pricing and product availability - 🐛 Frustrating checkout and payment process - 🐛 Inaccurate order tracking and notifications - 🚫 Excessive advertising and push notifications **Commonly reported bugs** - App freezing and crashing - Incorrect store location detection - Rewards not registering properly - Payment and coupon application issues - Inconsistent pricing and product information **Most requested features** - Dark mode option - Improved rewards tracking and integration - Streamlined checkout and payment process - Better inventory visibility and search - Enhanced accessibility features ## Newest reviews (17 of 176) ### 3/5 — Updates *2026-08-17, version 9.86* Can Office Depot please stop with all of the nonstop app updates? I can remember when you only received an update notification once a year. Now, you get them almost every dang month. It’s such a nuisance when all I’m trying to do is buy products from Office Depot. This is not the only app that does it and I’ve complained to those corporations as well. ### 3/5 — Glitchy *2026-07-27, version 9.85* Applied my rewards to a purchase but charged me anyway because turns out the rewards had expired. But it didn’t say that. Also some goofy UX keeps asking me if I want to allow paste, jumps fields before I finished entering data. ### 2/5 — Blotchy *2026-05-01, version 9.83* I really wish they would the orders part of the app. Anything past a couple weeks old throws and error when you try to load the transaction details. To be tailored towards businesses and not have this critical information which businesses rely on for invoicing and tax purposes is a huge swing and miss. I should be able to see everything year-to-date without errors. Additionally y’all need alignment on how the Business Select/Rewards work between store reps and online reps. Online reps say it’s one or the other. Store reps say Business Select is stackable with Rewards. Getting 10% off toner plus being able to stack that with 5% rewards + the bonus 15% they ran last month is a huge advantage but when you’re being told two different things it makes you not want to buy because who do you trust? The Business Select page and FAQ are equally vague - up to 20% off: okay so what specifically are the discounts? I imagine it’s based on category. 2% is on the way UP TO 20% but doesn’t make it worth while. If it’s not stackable with rewards why is that not transparently called out on the FAQ? Lack of credibility does not make people want to signup for subscriptions because you’ll be equally as scammy when it comes time to cancel. ### 4/5 — Apple Pay Problems *2026-03-09, version 9.80* Can’t register Apple Pay and crashes every time it is used. ### 1/5 — Annoyingly useless *2026-02-18, version 9.79* Anytime I try to get details on a listed item, it can’t find the item. Useless. ### 1/5 — Issues with log in *2026-02-02, version 9.78.3* The APP regularly drops my login info and then says its wrong! ### 1/5 — Needs a new update NOW! *2026-01-19, version 9.78.2* The latest update is HORRIBLE!! I can’t log into the app on my iPhone 17. It keeps saying there is a fault on OfficeDepot’s end and then I can’t search in the app. NEVER had this experience before. I’d like to be able to search without having to physically visit the store if possible. ### 2/5 — Extremely slow *2026-01-14, version 9.78.2* This is gotta be one of the worst updates for this app since it is so slow to respond to entering in skus. Most often it does not scan barcodes and says error try again. The network is horrible when connecting. ### 1/5 — Rewards *2026-01-08, version 9.78.2* The accumulated rewards are not appearing even with the latest update. Please fix it. ### 1/5 — Bad file storage *2025-12-29, version 9.78.1* I cannot use the files disappear them ### 1/5 — Crashes Anytime you Click “In Store” *2025-12-27, version 9.78.1* If you needed an example of a flaming dumpster fire, it’s this app ### 1/5 — 20 of last 30 reviews are 1 star *2025-12-23, version 9.78* Says i can’t log in. After 10 times I Backdoor get in Moronic. . Useless. Last 30 reviews have 20 giving 1 star. Says it all real at! Store inventory always wrong b so many OoS or cancellation without warning or reason. ### 1/5 — business card editor needs to be improved *2025-12-14, version 9.77* my orders are always canceled due to the stupid border! Fix it ### 1/5 — Says i can’t log in. After 10 times I Backdoor get in *2025-12-10, version 9.77* Says i can’t log in. After 10 times I Backdoor get in Moronic. we store. Useless. Store inventory always wrong b so many OoS or cancellation without warning or reason. ### 1/5 — Just a logo screen *2025-12-01, version 9.77* A screen with Office Depot Office Max comes up and that is all. Does not load anything else. ### 3/5 — My app won’t open *2025-11-15, version 9.77* Love the convenience of the app. The past week, I’ve tried to purchase things and the app will not open. What is going on? ### 2/5 — App doesn’t load *2025-11-15, version 9.77* The app just displays “Office Depot/ Office Max” and goes no further. ## Most critical reviews (10 lowest-rated) ### 1/5 — Basura *2026-08-27, version 9.86* No sirve la aplicación no abre ### 1/5 — Needs serious work *2026-07-31, version 9.85* And being iPhone only is a huge turn off. Also, why are you lowering the dpi of my image on upload? Staples sees it clearly. It is 300 dpi, until I upload it to you. ### 1/5 — Can’t log in *2026-07-26, version 9.85* Can’t even log in. App is useless. They didn’t think to have a log in feature that works. lol ### 1/5 — Doesn’t work *2026-05-09, version 9.83* As previous reviewer mentioned, app doesn’t work now. Only displays “Office Depot Office Max” but app won’t actually open. Running latest version of app on iPhone 17 PM wth iOS 26.4.2. Useless !!! ### 1/5 — App doesn’t work *2026-05-02, version 9.83* Since last update app doesn’t nothing but display Office Depot logo. Have to go to the website to get it to work. ### 1/5 — Logging in *2026-04-24, version 9.83* When I try to log in and enter my password it tells me that the zip code is invalid. So I tried putting my zip code in the password field and it told me my password is incorrect. That's very frustrating. ### 1/5 — Not able to use this app *2026-04-11, version 9.82* Every time I try to open this app it crashes. ### 1/5 — Buggy *2026-04-10, version 9.82* App does not seem to function properly with Apple Pay ### 1/5 — Unusable app *2026-03-20, version 9.80* Trying to make cards or pamphlets for my company while I’m on the road is impossible. Why have an app that doesn’t have near the usable features of a website or the usability if you offer the same services. Not to mention the website on a mobile device is terrible aswell. Physically impossible to make what I need too while I’m away from the office. ### 1/5 — Out of Stock *2026-03-20, version 9.80* There are clearance items out of stock and not on shelves. Take them off the site. ## Most praised reviews (10 highest-rated) ### 5/5 — Great store for office supplies *2026-08-13, version 9.85* We like this store best great staff! ### 5/5 — Great Customer Service *2026-08-05, version 9.85* Went to Office Depot , Bradenton,Fl and Was Helped by a Manager that Directed me to where to go to get what I Needed , He was Great. ### 5/5 — Great company *2025-12-09, version 9.77* Great company with accessible resources ### 5/5 — Care *2025-10-15, version 9.77* Good! ### 5/5 — Ink cartridges *2025-10-10, version 9.77* Had to replace the old ones ### 5/5 — T *2025-09-17, version 9.77* This is the best shopping and reward paying app ! ### 5/5 — Awesome service *2025-09-11, version 9.77* Ordered some labels before the store even opened and less the four hours later they were delivered to my door for only 4.99!!!! Thank you for your quick service I will definitely Oder again!! ### 5/5 — Grossmont Store, La Mesa CA The Best *2025-09-06, version 9.77* A store I actually enjoy going to! The team there is always courteous, professional and fast! The store really reflects great leadership. I believe the manger there is responsible for developing such a great team and customer experience! ### 5/5 — Carpetas *2025-07-31, version 9.75* Excelentes ### 5/5 — Good *2025-05-14, version 9.73* Great app, very easy to use --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-05.*