# OFFICE Shoes — user reviews > 75 indexed App Store user reviews of OFFICE Shoes by OFFICE HOLDINGS LTD, rated 4.80/5 from 8 ratings. - Source: https://appshunter.io/ios/app/office-shoes/id472905738/reviews - App overview in markdown: https://appshunter.io/ios/app/office-shoes/id472905738.md - Rating breakdown: 5★ 7 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## What do users think of OFFICE Shoes? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Fast performance (recent reviews) - ✨ Sleek and modern design (recent reviews) - 🛍️ Great selection of shoes - 🚚 Free delivery (older reviews) - 💳 PayPal integration (older reviews) **Cons** - 🐛 App crashes frequently - 🐛 App freezes often - 🐛 Login issues (cannot sign in, register) - 🐛 App doesn't work / unusable - 🐛 Slow loading times - 🐛 Website is just a wrapper for the mobile site - 🐛 Annoying banner covers content - 🐛 Order cancellations due to stock issues - 🐛 No confirmation emails - 🐛 Payment service broken - 🐛 Cannot apply promo/student codes - 🐛 Delivery address issues **Commonly reported bugs** - App crashes - App freezes - Login issues - Registration fails - Cannot sign in - Password reset emails not received - Button goes grey and nothing happens on registration - No confirmation emails sent - Account deleted after purchase - App doesn't load - Page failed to load - Cannot connect to server - Payment service broken - Omitted second line of delivery address - App refreshes everything and clears basket when internet is lost and regained **Most requested features** - Improve app stability - Fix registration and login bugs - Ensure app has a true app feel, not just a website wrapper - Remove or improve the banner that covers content - Allow application of promo codes and student discounts - Fix delivery address omission bug ## Newest reviews (10 of 75) ### 2/5 — Very poor online experience *2025-06-25, version 4.0.3* Topped up a£100 gift card to £118. 99 to buy a particular pair of shoes. When I went to purchase the shoe I was told the balance on the gift card was zero. No one to speak with directly and had to repeatedly send the information regarding my concerns to 4 different people. Avoid Office online. ### 3/5 — Needs work *2024-05-15* App would be great if it wasn’t for that annoying banner that covers shoes as your scrolling, telling you how many other views the shoe has had today!! I don’t care how many views it has had as this wil not influence one way or another if I buy a product. As a result you have to click on each item individually to get a better view. Who can be bothered to click on each individual item when there are so many items .. definitely slows down the shopping process 👎🏾👎🏾 ### 1/5 — Not really an app, just use the website. *2023-01-06, version 3.2.0* Terribly slow and never keeps me logged in. Basically just the website made to look like it’s in an app. Nothing like the photographs. Easier to use the website. ### 1/5 — Terrible App *2022-11-11, version 3.2.0* Not fit for purpose. It throws me out when I try to sign in with my ordinary log on details that I would use on the website. Beyond annoying. ### 1/5 — Poor app *2022-07-24, version 3.2.0* Dont Waste ur time downloading the app, cause it wil tell new customer to register after that it will tell u to do it over and over again totally time wasting ### 1/5 — Don’t bother *2021-10-30, version 3.2.0* Ordered shoes. Took nearly 10 days to say they didn’t have them in stock and cancelled the order. Absolute waste of time ### 1/5 — Terrible glitches in setting up account *2021-10-13, version 3.2.0* It is impossible to set up an account via the app, it freezes and does not recognise the email address ### 2/5 — bad *2021-10-05* bad ### 1/5 — rubbish *2021-05-23, version 3.2.0* didn’t recognise my login details and when i tried registering again with a different email, the register button didn’t even work. tried multiple times to redownload the app but nothing works. wont even bother trying to buy from them ### 1/5 — TleDon_h *2021-02-13, version 3.2.0* Couldn’t even create an account ## Most critical reviews (10 lowest-rated) ### 1/5 — Online order *2025-05-02, version 4.0.2* Don’t buy the shoe online is very seating hundred percent I lose my money. I have no received my item and my money is also lost. Trust me. The office online is very seating I promise hundred percent. ### 1/5 — Never consistent *2025-03-05, version 3.2.0* The app ALWAYS crashes/freezes, would rather use the website - which often happens ### 1/5 — Is not working properly *2025-02-25* When you are watching a show and after wanna go back to last page you have been it takes you back to the main page to sign in… 🤷🏻‍♀️ and you lose all searches and filters you put because it doesn’t take you back to the previous page you been. ### 1/5 — Avoid - Waste of time *2024-11-11, version 3.2.0* This app does not work, if I could, I would post a negative score 😡 ### 1/5 — The worst *2023-07-12, version 3.2.0* The app doesn’t even work. It would always freeze and close itself so I deleted it. I just re-download it to try again and the app won’t let me even log in. Or register! The website isn’t much better which is a shame because I like the shoe selection :( ### 1/5 — Register… *2023-07-08, version 3.2.0* Can’t get past the registration. So annoying. Deleted app twice and re-installed. Tried existing customer incase I had set up a while back and forgot password. No email link received. Pointless! What is the point of this? ### 1/5 — Awful *2023-05-30, version 3.2.0* Do not buy shoes from here, i created an account and bought a pair and there was no confirmation email sent through and i was logged out and the account deleted. ### 1/5 — Doesn’t work *2023-05-01, version 3.2.0* Don’t bother ### 1/5 — Rubbish *2023-03-04, version 3.2.0* This just doesn’t work. I’ve tried to create an account so many times and the app just locks. Really frustrating. Dont bother to download this app. ### 1/5 — Terrible service *2023-02-09, version 3.2.0* Avoid this site. I ordered a pair of shoes and after 4 days of not receiving a dispatch email. I went there live chat and was told the order had been cancelled due to them running out of stock. I asked why I hadn’t been sent an email and was they had only just run out. Avoid using this site. ## Most praised reviews (10 highest-rated) ### 5/5 — Delivery issue *2025-12-15* I had a live chat with Anna and she did everything she could to solve a delivery query I had and sorted out the problem straight away! Excellent customer service. Many thanks Anna and the team ### 5/5 — Mrs *2025-11-24, version 4.0.3* Excellent &Fast ### 5/5 — Best service *2025-09-07* Just love purchasing from office. Love how they are with customers. Five stars all round :)) ### 5/5 — App perfection ! *2025-04-02* Great app. I have already bought 2 pairs. Very easy to use and great product!! ### 5/5 — Easy to use *2025-03-22* Clear & simple design. Really easy to use and checkout. Overall a great app. ### 5/5 — Samba city! *2025-03-21* Amazing choice of Adidas. Love it ### 5/5 — Uuhh ohhhh *2025-03-21* I absolutely love the new app! The fresh design is sleek, modern, and so easy to navigate. Shopping for shoes has never been smoother, with a super intuitive layout and fast performance. Everything feels much more seamless compared to before. Great job on the update—this is a huge improvement! Looking forward to using it more. ### 5/5 — Great new App *2025-03-21* The updates are great - faster than the last app. ### 5/5 — Great app *2023-10-21, version 3.2.0* Awesome place to shop ### 5/5 — Great selection!!! *2021-02-04* I’m always looking for cool shoes 24/7.. I know pretty much every single mainstream store and all the low-key shops as well... BUT, I’ve never heard of this shop in my life I literally just found out about them! All I can say is they have a very great/different selection than most other stores I shop with. Seen some shoes on this site that I’ve never seen before! Can’t wait to purchase some kicks from these guys, check them out! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*