# OfficerTRAK

> Software platform connecting off-duty police, agencies, and clients for assignment management. (iPhone/iPad app by Off Duty Management Inc..)

- Source: https://appshunter.io/ios/app/officertrak/id1163265406 (this page in markdown: same URL + `.md`)
- Developer: [Off Duty Management Inc.](https://appshunter.io/developer/6782651394)
- Category: Utilities
- Price: Free
- Rating: 2.90/5 from 304 App Store ratings · 98 written reviews indexed
- Age rating: 4+
- Requires: iOS 16 · 54 MB
- Languages: American English
- Released: 2017-01-19
- Data updated: 2026-08-25
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/officertrak/id1163265406/reviews.md

## What is OfficerTRAK?

OfficerTRAK® is a large, comprehensive software platform that connects off duty police officers, their policing agencies, and the customer requesting those officers in a simple, organized format.
 
What do agencies, customers, and officers love about OfficerTRAK®?

•	It’s easy – Online and mobile tools are user-friendly.
•	It’s fast – Every piece of the process is connected.
•	It’s organized – Find the information you need, when you need it.
•	It’s transparent – Officers, agencies, and customers know where they stand at all times.

OfficerTRAK® wants you to be able to focus on actual on-duty police work again. That’s why we developed OfficerTRAK® to be a solution for the entire process of off duty assignments.

## Key features

- Connects officers, agencies, and customers
- Manages off-duty assignments
- User-friendly online and mobile tools
- Fast and connected process
- Organized information access
- Transparent status for all parties

## What do users think of OfficerTRAK?

Overall sentiment: negative

**Pros**

- 👍 User-friendly interface and easy navigation
- 📱 Convenient job browsing and shift management
- 🔔 Helpful notifications and reminders for shifts
- 📋 Comprehensive job details and descriptions
- ⏱️ Simple clock in/out functionality
- 📝 Field notes and documentation features
- 💬 Responsive customer service and support
- 📅 Calendar integration for shift tracking
- 💰 Clear payment history and earnings tracking

**Cons**

- 🐢 Extremely slow loading times
- 💥 Frequent crashes and force closes
- ❄️ App freezes during use
- 🔄 Constant need to refresh or reload
- 📵 Random logout issues
- 🔊 Notification sound not working on iPhone
- 🎯 Cannot see full job listings
- 💸 High fees charged to vendors
- 🔋 Excessive battery drain
- 🚫 Poor performance on iPhone vs Android
- ⚠️ Inconsistent app behavior across devices

**Commonly reported bugs**

- App crashes on first open, requires reopening
- Crashes when switching between apps
- Freezes when accessing calendar or other apps
- Jobs show as available when already taken
- Notifications appear but don't trigger sounds
- Notifications received but no new jobs appear in app
- Clicking notifications doesn't navigate to specific job
- App fails to load jobs properly
- Settings and filters don't work as intended
- Session crashes when app is minimized
- Inconsistent performance on newer iPhone models (iPhone 16 Pro)
- Desktop/web version also slow and unreliable
- Random crashes during job selection
- App takes 3-5+ minutes to load
- Excessive lag when navigating between sections

**Most requested features**

- Job radius/distance filter for location preferences
- County-based job filtering options
- Ability to view full jobs (not just available ones)
- Direct notification-to-job navigation
- Job grouping by detail company or station
- Earnings summary (month-to-date, year-to-date)
- Shift trading functionality
- Quick job drop/release feature
- Multi-device login prevention to ensure fair access
- Improved job sorting and filtering options
- Better notification customization

## Recent user reviews (10 of 98)

All indexed reviews: https://appshunter.io/ios/app/officertrak/id1163265406/reviews.md

### 3/5 — Needs a refresh

*2026-06-23*

Frequent slow loading, occasional freezing, and random force closes make the app frustrating to use. The UI feels dated and could use a modern update. Better map functionality and quick-filter tabs for Type 1, Type 2, and Split Shift assignments would significantly improve usability. Hoping to see performance and quality-of-life improvements in future updates

### 2/5 — Notifications

*2026-05-17, version 4.0.2*

When you receive a notification, and tap on it, it does not take you to the job you were just notified on. You have to go to the available jobs and look for the job that you’re just notified about. That needs a lot of work.

### 3/5 — It’s alright

*2026-03-31*

App is fine. It works as I’m sure it’s intended to. Main gripes are as follows:
1: Can’t see jobs that are full
2: Clicking on a notification doesn’t take you directly to the job, just the main screen
3:It takes forever to load, and even when it does load, you have to pull down to make it reload about half the time before you can see anything

### 5/5 — WOW

*2026-02-24*

I’ve noticed a major improvement in the OfficerTrak app recently. The loading times are significantly faster and much more responsive than before, which makes a huge difference when trying to snag shifts on the go. One of the biggest improvements is that minimizing the app no longer crashes the session — I can switch between apps and come back without having to reload everything.

Overall, the performance upgrade is very noticeable. The app feels smoother, more stable, and much more reliable in real-world use. Great job to the team for listening to feedback and making meaningful improvements.

### 1/5 — horrible

*2026-02-08, version 4.0.1*

Works 50% of the time, always updating, full of issues.

### 1/5 — The worst

*2026-01-21, version 4.0.1*

Literally doesn’t ever work.

### 2/5 — Awful app

*2026-01-19, version 4.0.0*

Unfortunately my agency requires us to use this. It constantly crashes, freezes, and logs you out. 

You can’t even switch to another app like your calendar to look at dates without it freezing and crashing. 

They charge a ridiculous fee for something that barely works.

### 1/5 — Horrible

*2026-01-19, version 4.0.0*

This is the worst off-duty app. Expensive, so many extra fees and the App never works properly. Slower than a fire department response.

### 1/5 — Needs a lot of work

*2026-01-16, version 4.0.0*

Other than the numerous crashes I get when I open the app, the worst is the job listings. It drives me crazy I can’t set the radius of jobs I want to see in my area. Why would I care or even want to go to a job on the other end of the state? At the very least make radius preferences or county listings

### 1/5 — AWFUL

*2026-01-16*

After using Officer Trak for a while, it continues to be a very poor system. The platform is not user-friendly, and even with familiarity, it remains unusable and inefficient. Simple tasks take far too long along with excessive steps and lag on every step along the way.

The system is always slow, always laggy, and always unreliable. This disrupts productivity rather than supporting it. Data entry feels repetitive and cumbersome. Overall, continued use has not led to improvement, and Officer Trak remains a time-consuming and frustrating tool that requires major usability and performance improvements to be effective. I dont know why my agency and any other moved to such a terrible platform.

Absolutely awful.

## Frequently asked questions about OfficerTRAK

### What does OfficerTRAK do?

OfficerTRAK is a comprehensive software platform designed to connect off-duty police officers with their agencies and customers who need their services. It simplifies and organizes the entire process of managing off-duty assignments, making it easier for all parties involved.

### What are the key features of OfficerTRAK?

Key features include connecting officers, agencies, and customers, managing off-duty assignments efficiently, providing user-friendly online and mobile tools, ensuring a fast and connected process, offering organized information access, and maintaining transparency regarding the status of assignments for everyone.

### Is OfficerTRAK free to use?

Based on the provided information, OfficerTRAK is offered as a free platform. There are no mentions of subscription fees, in-app purchases, or advertisements, suggesting it is available at no cost to its users.

### Who is OfficerTRAK for?

OfficerTRAK is intended for off-duty police officers, their respective policing agencies, and any customer or organization that requires the services of off-duty law enforcement personnel for various assignments.

### How does OfficerTRAK help officers focus on their work?

The platform streamlines the entire process of off-duty assignments, which can often be time-consuming and complex. By providing a simple, organized, fast, and transparent system, OfficerTRAK aims to reduce the administrative burden on officers, allowing them to concentrate more on their primary on-duty police work.

## Version history (last 5 releases)

### 4.0.5 — 2026-08-11

- Feature upgrades
- Minor Bug Fixes

### 4.0.4 — 2026-06-08

- Minor Bug Fixes

### 4.0.3 — 2026-05-19

- Minor bug fixes
- System updates

### 4.0.2 — 2026-03-31

- Tailored Notifications: We've refined our notifications so you only get the pings that matter most to you.
- Bug Fixes: This update squashes several reported bugs to make the app feel more responsive.

### 4.0.1 — 2026-01-20

- Minor Bug Fixes
- System Upgrades

## Apps similar to OfficerTRAK

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [9Tracking: Package Tracker](https://appshunter.io/ios/app/9tracking-package-tracker/id6575350867) | — | Free | Utilities |
| [Cop Overtime Management](https://appshunter.io/ios/app/cop-overtime-management/id1266800462) | 4.9 (1,034) | Free | Utilities |
| [Tracker - My Package Tracking](https://appshunter.io/ios/app/tracker-my-package-tracking/id6443921121) | 4.7 (800) | Free | Utilities |
| [BackTrace Mobile](https://appshunter.io/ios/app/backtrace-mobile/id6447448292) | 3.0 (7) | Free | Utilities |
| [Police Detail Manager](https://appshunter.io/ios/app/police-detail-manager/id6741512858) | — | Free | Utilities |
| [Responder Trax](https://appshunter.io/ios/app/responder-trax/id1494911507) | 3.0 (2) | Free | Utilities |

## More apps by Off Duty Management Inc.

- [OT Admin](https://appshunter.io/ios/app/ot-admin/id6782651392)

All apps by Off Duty Management Inc.: https://appshunter.io/developer/6782651394

## Related topics

[officer trak](https://appshunter.io/ios/topics/officer-trak) · [officer metrics](https://appshunter.io/ios/topics/officer-metrics) · [ppoa](https://appshunter.io/ios/topics/ppoa) · [duty manager](https://appshunter.io/ios/topics/duty-manager) · [oppd connect](https://appshunter.io/ios/topics/oppd-connect) · [scleap](https://appshunter.io/ios/topics/scleap) · [officer down](https://appshunter.io/ios/topics/officer-down)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-25.*