# Official GMAT \| Manhattan Prep — user reviews

> 108 indexed App Store user reviews of Official GMAT | Manhattan Prep by Higher Learning Technologies, rated 4.80/5 from 2,401 ratings.

- Source: https://appshunter.io/ios/app/official-gmat-manhattan-prep/id1030031321/reviews
- App overview in markdown: https://appshunter.io/ios/app/official-gmat-manhattan-prep/id1030031321.md
- Rating breakdown: 5★ 2,120 · 4★ 166 · 3★ 41 · 2★ 20 · 1★ 54

## What do users think of Official GMAT | Manhattan Prep?

Overall sentiment: neutral

**Pros**

- 💡 Convenient app for on-the-go studying
- 👍 Intuitive and easy-to-use interface
- 🚀 Efficient for quick practice sessions
- 👍 Good content and explanations

**Cons**

- 🐛 Bugs and glitches in the app
- 🐛 Outdated content and questions
- 🐛 Inconsistent formatting and typos
- 👎 Poor customer support and login issues

**Commonly reported bugs**

- App crashes and freezes frequently
- Questions and explanations not displaying correctly
- Login and password reset issues
- Sync problems across devices

**Most requested features**

- Add more verbal content and quizzes
- Implement progress tracking and analytics
- Allow split-screen functionality on iPad
- Provide offline access and syncing

## Newest reviews (16 of 108)

### 3/5 — Errors and missing Glyphs

*2026-01-12*

The App is full of errors here and there. And in many explanations the necessary glyphs don’t appear, which renders these explanations useless.  
Also I was missing the guidance that I got from the Bloomberg app for example. 

If it weren’t for that it would be a decent app.

**Developer response:** Thank you for the detailed feedback. We’re sorry about the errors and missing glyphs; they definitely shouldn’t have happened, and we’re actively working to fix them. We also appreciate the note on guidance and will share it with our team as we continue improving the app experience.

### 3/5 — Old GMAT

*2024-08-20*

I was really excited after looking at the study plan and content, but found that they are still using the old GMAT material. They still have study questions for grammar and vocabulary and analytical essays lacking content for data analytics. Please update!

**Developer response:** Hi, this is Sarah from Manhattan Prep's GMAT app's Customer Service Team. I think there must be a bit of confusion; our Manhattan Prep GMAT app is completely updated for the "next-generation" version of the GMAT exam. We removed the categories that do not get tested anymore and moved around additional content as directed by Manhattan Prep, our partner. There are no new question types, so you have everything you need to study. If you continue to have concerns, please get in touch with us at support@hltcorp.com or 319-237-7162 whenever it's convenient for you.

### 2/5 — Typos that ruin the explanations

*2024-07-19*

I’ve had to submit multiple reports of incorrect info. It’s infuriating to try to understand the explanation of a math question when the information isn’t even correct. They’re showing that 5x8=80 in an explanation. Seriously?

**Developer response:** Good afternoon, Kylie! Thank you for sharing your concerns with us. Both of your emails have been forwarded to Manhattan Prep for review. Using their award-winning content, we partner with Manhattan Prep to produce and manage the GMAT mobile app. Please reach out again if there is anything else we can help you with.

### 3/5 — Room for improvement

*2024-05-09*

The foundation of this app is fantastic. There’s tiered questions progressing you though both the math, verbal and quantitative sections. In addition, I can see my questions I have issues with as well as my progression through the program. 

My issues with the app is software based not content. The app often times out when navigating the app - I have failed to navigate to the Home Screen and the strategies section has zero data. If I switch between the iPad and my iPhone I have to force synch the app. And when using on my iPad I can’t bring another app like notability or notes next to the app for quick calculations. Lastly, the app fails to remember how questions I complete if I leave the app and return, forcing me to manually annotate how many questions I complete to reach my day’s goal.

Some of the issues are minor but for dropping $100 these are reasonable issues to be addressed rather swiftly. I still use for the duration of the year and check back in once I’m complete with the material.

**Developer response:** I'm so glad you reached out to us through this review. Small app download errors can sometimes cause an issue like this. In many cases, clearing the app from the device and reinstalling it can resolve this issue. If that doesn't, please give us an opportunity to help you resolve this problem for you. Please get in touch with us at support@hltcorp.com or 319-237-7162 whenever it is convenient for you. We would love to hear from you!

### 2/5 — Same questions keep coming up

*2022-10-31*

Not sure why but I keep getting the same questions coming up... Does not seem like I'm getting my money's worth...

10/29 update: my data is lost. Where has all my progress gone? A very important test in my life and important data has been reset. What is going on...

### 3/5 — Questions keep repeating

*2022-05-05*

I felt I have unnecessarily spent on this app because the questions just keep repeating. The quant section is actually good, but the verbal section has same questions that keep coming everyday. 

Please have a flag to help users get new questions. We’re not trying to by heart answers by revising same questions again and again :/

### 2/5 — Poor/minimal explanations

*2021-06-22*

The math answers provide minimal explanations for the solutions. Maybe this is good for someone with already great math knowledge, but I need to know how/what rules were used to solve. At the very LEAST, what category of math it’s called so I can google it myself.

### 1/5 — Bad QA on questiond

*2021-02-06*

Very first quiz and there is no consistency in the math problems. For instance some questions consider prime factors to include 1 and n, some do not, some count multiple same factors, some do not, but absolutely no rhyme or reason. It’s clear from community scores on those questions you have a problem.

**Developer response:** We're sorry you had issues with the content. If you're willing to share your specific concerns, we would be happy to address them. Please contact us at feedback@hltcorp.com.

### 1/5 — App does not unlock the content

*2020-04-26*

I subscribed to this app. However, the content was still unlocked. When I click on lucked content, it says I should subscribe, then I click subscribe It says I am already subscribed ...

**Developer response:** We regret that you are experiencing such an issue. Please contact our Customer Success team at support@hltcorp.com for immediate assistance!

### 3/5 — Great Content. But VERY Buggy

*2020-03-22*

Like very very basic bugs (like screen rotation) with the pop up text showing up cut off in the wrong orientation (portrait vs landscape). Half the time the pop up questions show up off-screen, and I’ve only been using this app for 2 minutes.

come on manhattan prep...

**Developer response:** You should not be having this kind of trouble with the app! Please contact support@hltcorp.com for assistance!

### 1/5 — No sync between app and describe

*2020-02-05*

I don’t see purchased question bands and challenging questions in the app. Besides I was forced to create new account with the same password in the app! You don’t use one login for app and website?

**Developer response:** This app and the Manhattan Prep website are completely separate, even though all content comes from Manhattan Prep, so they require different accounts. We believe that once you get into using the app, you'll find it a rewarding experience!

### 1/5 — Does not open. Constantly crashes

*2019-10-08, version 8.6.5954*

Downloaded this app on my iPhone XS and the app won’t even open. Crashes instantly.

### 1/5 — Doesn’t support multitasking

*2019-09-25*

Great but you can’t multitask on iPad, which makes making notes and practicing a lot harder... without this feature would have to use another gmat prep program like magoosh

**Developer response:** Thanks for your feedback. We are always looking for ways to improve our apps.

### 1/5 — Login Issues

*2019-07-30*

Never lets me log in. Can access the website but not the app.

**Developer response:** We're sorry you're having trouble logging in. Our app is separate from the Manhattan Prep website, so users must create credentials for the app. Please contact support@hltcorp.com if you'd like help setting this up.

### 1/5 — Can’t log in

*2019-05-22, version 7.0.5166*

I am able to login into website but I can’t use my login on the app. Why?

### 3/5 — Buggy & sloppy

*2019-05-04*

Lots of formatting bugs: questions too small to read, typos, missing punctuation, missing indents (tough to know what paragraph 2 is if there’s no paragraphs).

Also, some of the verbal questions are poorly written which makes studying inefficient.

**Developer response:** Thanks for your feedback, Dude. We are always working to improve our content, so if you have any specific corrections you'd like to suggest, please use the "Improve This Question" feature or email the details to feedback@hltcorp.com.

## Most critical reviews (10 lowest-rated)

### 1/5 — Out of date

*2024-02-26*

The app is out of date for the Focus edition. Lots of irrelevant questions keep coming up. Additionally, after a few weeks the same questions will keep coming up even when marked that you know them.

**Developer response:** Hi, this is Sarah from Manhattan Prep's GMAT app's Customer Service Team.

We're working hard at updating our GMAT app to conform to the new version of the GMAT now that the old GMAT was retired on January 31.

The app contains everything you need to study for the new GMAT but still includes some older content you no longer need to study. 

Follow these guidelines for what not to study:

1 - Refrain from studying Sentence Correction/grammar or the Analytical Writing Assessment (Essay section). This content was removed entirely from the new GMAT.

2 - Don't study most Geometry, but still study Coordinate Plane geometry.

3 - The remaining question types and content areas are all still tested on the GMAT. There are no new question types, so you have everything you need to study.

4 - Don't use the in-app strategy articles describing how the test sections work or explaining time management strategies. 

5 - Instead, sign up for a Free GMAT Starter Kit on the Manhattan Prep website—the starter kit contains all the updated test info for the new GMAT.

Regarding repeating questions, please get in touch with us at support@hltcorp.com or 319-237-7162 whenever it's convenient for you. I would like to review your profile in the GMAT app.

### 1/5 — I lost all my performance with the last update

*2023-11-19*

After the last update, my performance and questions answered were reset and now I lost all my study schedule.

### 1/5 — Straight from hell

*2023-10-13*

Can’t login and can’t use the additional content that was supposed to be included in the price of 200€!!!! Change that!!!!!!!!

### 1/5 — Too expensive for the quality

*2023-08-31*

UX/UI is terrible, visual bugs everywhere, non-intuitive question formatting when images or text passages are included, TYPOS in the text passages. This is a poor excuse for an app in 2023, even more so considering how much you need to pay per month for access. Overall awful.

### 1/5 — Could be great if it worked

*2023-08-11, version 8.104.10822*

When I try do daily tests, the Submit button would work in half of the cases. So frustrating. Especially because their explanations are really good

### 1/5 — Difficult to use

*2023-07-13*

Super difficult to use the app. There is a bug where I can’t toggle to review answer and I can’t submit a help request unless I setup mail even though I have an email tied to my account. I’d much prefer to study on here than a book, but this doesn’t make it easy at all.

**Developer response:** Hi Nathan. It looks like we need to look into this further. Please reach out to us at support@hltcorp.zendesk.com or call us at 319-246-5271 for further assistance.

### 1/5 — Take your money don’t give you premium access

*2023-03-11*

I paid for a premium subscription and am being denied all content in the app and it says I need to subscribe still. They said they will get back to me within a few days. What a ripoff

### 1/5 — Will not create login

*2022-04-20, version 8.84.9860*

I have been waiting for almost a week for u guys to create my login. Manhatten prep has emailed you, I have messaged, emailed and called to no avail. Students rely on this!!

### 1/5 — Log in not possible / no support

*2021-10-27*

I’ve been trying for three days now to log in to the app, using the exact same info as on the website. Every time it tells me „invalid password“. I have triple checked, changed passwords and tried again and again but couldn’t get through. 

Been trying to reach customer support, too but they don’t reply either. I feel frauded having paid 50$ on their gmat navigator. Probably switching to economist gmat program..

### 1/5 — Paid 48 dollars but content still locked

*2021-04-07, version 8.45.7824*

Please solve this for me

## Most praised reviews (10 highest-rated)

### 5/5 — Pretty good.

*2024-07-13, version 14.2*

Stanford, take me

### 5/5 — Amazing app

*2024-06-14*

This app is impeccable for test preparation from the SAT to GMAT, they give you a few free questions a day which is superb.

### 5/5 — Convenient app

*2024-06-03*

Quite useful when I don’t have access to a web browser

**Developer response:** Hi, this is Sarah from the Manhattan Prep GMAT app's Customer Service team. Thank you for taking the time to share your valuable feedback. If you have other thoughts or suggestions, please get in touch with us at support@hltcorp.com or 319-237-7162 whenever it is convenient for you.  We would love to hear from you!

### 5/5 — Extremely Dissatisfied

*2019-09-09*

What a rubbish app. I paid for yearly subscription by creating and registering with an account.  I am not able to login neither I am able to get a response from the management after sending 2 emails back to back for a refund. PATHETIC SERVICE FROM MANHATTAN GMAT !!’

**Developer response:** We're sorry you're frustrated, Sambit. If you have registered with Manhattan Prep, then you will need to create a login for this app, which is separate from the website. Please contact our Customer Success Team at support@hltcorp.com or call 319-237-7162 for assistance.

### 5/5 — Best GMAT studies app

*2018-10-18*

Good app, easy to navigate and a lot of content.
Had problems with subscription but the costumer service promptly fixed it.

**Developer response:** Thank you for reaching out to us. Would you mind reaching out to us directly at support@hltcorp.com? I know this is something we can get ressolved for you! Thanks!

### 5/5 — Good app

*2018-07-07*

For on the go study and questions... highly recommended for working professionals

### 5/5 — Solid app - but cannot listen to Spotify/pandora while using the application

*2018-05-12, version 5.9.5*

In terms of content, his gmat app is second to none. The interface is clean and easy to use. The performance tracker is accurate and ends up being quite helpful once you get some volume of questions completed. My only gripe is that I cannot play Spotify or pandora while on this app. Kind of annoying considering I usually use this app during my commutes wherein the background noise is distracting.

### 5/5 — Super helpful app

*2018-04-01, version 5.7.2*

A great way to study GMAT on the run.

### 5/5 — Very useful for idle time!

*2017-12-14*

Helps me to study when I’m in line, waiting at the doctor, or during other down time ahead of my tests.

### 5/5 — Best GMAT Study App out there

*2017-09-14, version 4.8.0*

Price is affordable and the interface is intuitive.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
