# Official ICE36 Casino App — user reviews

> 3 indexed App Store user reviews of Official ICE36 Casino App by Skill On Net Ltd, rated 4.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/official-ice36-casino-app/id1559427232/reviews
- App overview in markdown: https://appshunter.io/ios/app/official-ice36-casino-app/id1559427232.md

## Most critical reviews (3 lowest-rated)

### 1/5 — not working

*2025-09-22*

I put my deposit and then my app stop to work and asking me verification so I upload my document and still no feedback

**Developer response:** Hi there, Thank you for your message. We are sorry to hear about the difficulties you experienced after making your deposit. To help us check your account and provide the necessary support, please contact us directly via live chat or email (contact@gentingcasino.com). Our team will be happy to assist you and ensure your verification is processed.

### 1/5 — App is rubbish

*2024-07-03*

The app needs sorting out despite uninstalling and reinstalling I can deposit but not play games what’s the point in the app?

**Developer response:** Hey there, we are sorry to hear you are having issues with the app. Please try to uninstall and reinstall and see if this works, if you still have the same issues, please n join us on Live chat or email at support@ice36.com. We would like to better understand your issue.

### 1/5 — DISGRACEFUL

*2024-05-18*

Thieves

**Developer response:** Hey there, we are sorry to read that you feel this way about our site.  We can assure you that everything that we do is in line with our regulatory bodies but if you would like to discuss your concerns you can join us on Live chat or email at support@ice36.com. We would like to better understand your issue.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*