# Official Metro de Madrid — user reviews > 46 indexed App Store user reviews of Official Metro de Madrid by Metro de Madrid, S.A., rated 2.52/5 from 25 ratings. - Source: https://appshunter.io/ios/app/official-metro-de-madrid/id481638277/reviews - App overview in markdown: https://appshunter.io/ios/app/official-metro-de-madrid/id481638277.md - Rating breakdown: 5★ 6 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 12 ## Newest reviews (17 of 46) ### 3/5 — Crashes *2026-06-12, version 3.80.6* App crashes when I first open it. Then it’s slow to load. Super useful otherwise. ### 1/5 — This App no longer works don't download *2015-01-28, version 1.16* Was super but now defunct as lots of reviewers have remarked. Now deleted! ### 1/5 — Doesn't work *2015-01-05, version 1.16* Don't load the App it doesn't work on my 5C ### 1/5 — No abre!!!! *2014-11-25, version 1.16* Esta aplicacion abre alguna vez? Menuda perdida de tiempo ### 1/5 — Fix it! *2014-10-28, version 1.16* It was working before ios8 ### 1/5 — Doesn't work on iPhone 6 / IOS8 *2014-10-13, version 1.16* The app worked fine on my iPhone 4s but when I downloaded it on my iPhone 6 the app freezes on opening with a white dialogue box, needs to be fixed! ### 1/5 — Not working *2014-10-01, version 1.16* App doesn't even open. Don't bother downloading it. ### 1/5 — Wont open *2014-09-14, version 1.16* As others say it wont open ### 1/5 — Disappointed! *2014-08-12, version 1.16* Sadly this app does not work as other reviewers have said. I hope it is fixed soon... ### 1/5 — App doesn't work *2014-08-03, version 1.16* Same issue as leewills - app freezes when opened. ### 1/5 — Useless *2014-07-31, version 1.16* Won't even open! Useless! ### 1/5 — Do they read reviews? *2014-07-21, version 1.16* Surely those who work on updates read reviews at some point? Surely they would see that this once invaluable app has not been working properly for months? It appears not with yet another update that doesn't address the key issue. We live in hope that one day they will… ### 1/5 — Does not work on iPhone 5 *2014-07-20, version 1.16* The same issue as prior to the latest update. When the app is opened it freezes with a white dialogue box rendering the app un-usable. ### 1/5 — Not working *2014-07-19, version 1.16* Was great app once upon a time but not worked since last 2 updates. Don't waste your time downloading this app. ### 1/5 — Doesn't work *2014-06-26, version 1.15* Doesn't work at all- crap ### 1/5 — NO FUNCIONA *2014-06-08, version 1.15* Desde la última actualización, no funciona. ### 2/5 — Freezes *2014-06-07, version 1.15* App freezes every time I open it and goes blank, please fix!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t do much *2024-10-19, version 3.74.3* It doesn’t work that well. Individual metro stops give no update and I cannot see the metro card balance within the app. ### 1/5 — No funciona *2023-01-19, version 3.65* No funciona ### 1/5 — Ya no sirve, que m***** *2022-12-22, version 3.65* Ya no dice las estaciones y vías para tomar en el metro, es completamente inútil esta aplicación si no dice por donde irme en el metro. Literalmente así se llama la app y no lo hace. Que basura. ### 1/5 — Doesn’t work - no funciona!!!! *2021-07-21, version 3.52* Estamos en el siglo XXI está app está todavía en el siglo XX. 🤦🏻 ### 1/5 — Peor app *2021-07-18, version 3.52* Que vergüenza de aplicación por favor. ### 1/5 — No funciona *2019-04-11, version 3.17.0* Los planos bien, pero a la hora de planear trayectos no funciona, pones las estaciones y dice que no hay posible combinación entre origen y destino lo cual es totalmente incorrecto. ### 1/5 — Route planner is bad now *2018-11-17, version 3.8* Please change the route planner back to how it was. This update ruined the app ### 1/5 — Route planner NOT WORKING on iPhone X *2018-07-11, version 3.4* Please fix route planner ASAP! If it does not work the app is worthless El planificador de ruta NO funciona (iPhone X). Por favor, arreglar. Si esto no funciona, la app es completamente inútil ### 1/5 — Fallo en la aplicación *2018-05-14, version 3.0* La aplicación no me funciona. Al colocar la estación de salida y otra de llegada, dice que no hay rutas para ese trayecto. Son trayectos normales a los que trato de acceder. ### 1/5 — Needs zero stars *2015-02-16, version 1.16* App doesn't work - just freezes. Deleted having never worked. ## Most praised reviews (10 highest-rated) ### 5/5 — Muy útil y la *2021-05-26, version 3.49* última actualización está top! ### 5/5 — Now in English *2015-04-16, version 1.19* This is a nicely designed and very usable app for finding one's way around the Madrid Metro. There are two maps: a regular metro map and a "tourist" map showing the lines with major tourist attractions nearby. Calculates route and fare plus elapsed time for the ride. Most functions work off-line. Now that there is an English language option, what's not to like? ### 5/5 — util *2014-05-07, version 1.14* muy útil esta app ### 5/5 — Chris_849 *2014-04-29, version 1.14* Esta buena este para cuando me he perdido en esas ... ### 5/5 — Faultless *2014-01-31, version 1.14* Downloaded this app for a recent weekend in Madrid in which I used the metro a lot and this app is literally perfect. Works without wifi. Highly recommended, can't think of any way to improve it. ### 5/5 — Best travel app I've ever used *2012-09-26, version 1.7* Beautiful and useful. It is spanish language only, but I don't speak spanish and that wasn't a problem. ### 5/5 — Great app *2012-02-26, version 1.2* A great app! U know why??? It's simple, clean, direct, user-friendly and it delivers the information in a precise and quick way! I highly recommend it ! ### 5/5 — Happy Face :-) *2012-02-05, version 1.2* This is supercool, it even works offline. Now I don't need to carry the paper map anymore - just my iPhone with Metro Madrid installed! Yippieeee!!! ### 5/5 — Muy bueno *2011-12-04, version 1.1* Gracias ### 4/5 — Helpful guide *2023-05-21* Simple app, lots of info. Easy to navigate my routes and know what stations to use. Useful to have. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*