# Official New York Jets — user reviews

> 169 indexed App Store user reviews of Official New York Jets by New York Jets LLC, rated 4.67/5 from 27,288 ratings.

- Source: https://appshunter.io/ios/app/official-new-york-jets/id460494117/reviews
- App overview in markdown: https://appshunter.io/ios/app/official-new-york-jets/id460494117.md
- Rating breakdown: 5★ 22,541 · 4★ 2,313 · 3★ 819 · 2★ 288 · 1★ 969

## What do users think of Official New York Jets?

Overall sentiment: neutral

**Pros**

- 👍 Easy to navigate app
- 🚀 Up-to-date with latest news and videos
- 💡 Great for out-of-market fans to stay connected
- 👍 Helpful for season ticket holders

**Cons**

- 🐛 Video playback issues
- 🔒 Difficulties with mobile ticket downloads
- 🔍 Lacking basic game information like scores and radio broadcasts
- 🤔 Poor fan experience at the stadium

**Commonly reported bugs**

- Video playback not working on certain devices
- Mobile ticket downloads failing for some users
- Crashes and connection errors reported by some fans

**Most requested features**

- Add option to disable auto-play of game broadcasts
- Improve mobile ticket experience for season ticket holders
- Provide more comprehensive game day information
- Enhance stadium experience with better signage and mobile ordering

## Newest reviews (11 of 169)

### 3/5 — Disappointed in lack of team news

*2026-08-14, version 8.2.0*

I have to say that the information and stories posted most times leave me feeling like I know less about what is going on with the team than I knew before opening the app. 
I have been a Jets fan going back to before Joe Willie. So I am starving for information that will keep me feeling optimistic about each and every season. I am now retired and living in a State other than New York and the City in particular. So please provide me with a little more than the “ fluff” articles currently filling this app. Thanks and let’s goJETS,JETS,JETS, JETS!!!

### 2/5 — App keeps glitching

*2026-08-13, version 8.2.0*

Trying to exchange tickets and app keeps turning off in the process of sharing tickets.

### 3/5 — Start winning

*2026-02-12, version 8.1.4*

I’ve been a fan I was a kid, put a product on the field we can finally be proud to watch. This is sickening year after year

### 3/5 — Aaron Glenn must go

*2026-01-05, version 8.1.4*

As much as I loved the hire Aaron shows no sign of being a good head coach

### 4/5 — NY Jets app

*2025-11-28, version 8.1.4*

I like the app and now I see how to manage tickets in the app that I bought from StubHub.

### 3/5 — Needs Apple Watch App

*2025-11-15, version 8.1.3*

Ok but Apple Watch companion needed.

### 1/5 — Seriously

*2025-10-12, version 8.1.3*

Bring in Taylor!!😬

### 1/5 — J E T S / L O S ER

*2025-09-18, version 8.1.3*

I HAD ENOUGH

### 1/5 — Stadium experience

*2025-09-17, version 8.1.3*

Season tickets since 1990. The game day experience has never been so bad.  I’ve been to 6/7 otherNF L stadiums.  All all have better game days.  First how fo they claim they sold out.  Easily 10000 empty seats Sunday and after the Steelers Bills Cowboys “away” home games there will be 40. /50 thousand if they lucky

### 1/5 — Worst App ever

*2025-09-14, version 8.1.2*

Never works

### 2/5 — Jets rewards direct work/load

*2025-09-07, version 8.1.2*

So it keeps asking me to use Ticketmaster and then when I click on that it just kicks me back to the login screen. Closed the app, changed the pw. Tried like 10x just will not load up my jets rewards.

## Most critical reviews (10 lowest-rated)

### 1/5 — We suck

*2026-07-21, version 8.2.0*

I’m a die hard jets fan I love the app but the jets just suck

### 1/5 — Worthless

*2026-05-11, version 8.2.0*

Schedules released. Went to Jets app. Wasn’t there. What’s the point?

### 1/5 — Jets owner is awful

*2026-02-21, version 8.1.4*

The Jets need a new owner. Not a nepo baby. Someone smart with a track record of ability. Also not in the Epstein files or videos.

### 1/5 — Woody

*2026-02-14, version 8.1.4*

You are the  one holding us back you need to stop ! Sell the team to me ?

### 1/5 — Ugh

*2026-01-06, version 8.1.4*

The product these past years has been terrible
The football quality is poor, the stadium is average, the video screens are not to standard, no roof (how many games did I have to watch in bad weather, terrible owner with the worst coaching staff in all of sports
I have been going to games since 1967 and it’s hard being a Jet fan
At my 70th birthday a lot of speeches about my loyalty and stupidity of being a Jets fan
Get a Dome!!!!!
Also getting home from games back to Manhattan is horrible

### 1/5 — Season

*2025-12-29, version 8.1.4*

Website not bad, team is horrendous!

### 1/5 — Prices

*2025-11-27, version 8.1.4*

Lower ticket prices if we are going to be this bad

### 1/5 — I hate this app as much as I hate this team.

*2025-11-09, version 8.1.3*

There’s nothing more that I hate doing on my phone than opening this app to download my tickets each week and having to sign in every time.

### 1/5 — Horrible team

*2025-10-13, version 8.1.3*

Worst team in sports history!!!

### 1/5 — Suggestions

*2025-10-12, version 8.1.3*

Fields is a horrible QB, and Woody should sell the team. Both are pathetic.

## Most praised reviews (10 highest-rated)

### 5/5 — J  E  T  S

*2026-08-02, version 8.2.0*

JETS JETS JETS !!!

### 5/5 — Amazing

*2025-12-21, version 8.1.4*

The greatest app in the world

### 5/5 — Go JETS

*2025-12-19, version 8.1.4*

🏈👍🏼

### 5/5 — Love the live experience

*2025-12-05, version 8.1.4*

I just wanna win a giveaway this would make my world for real

### 5/5 — Peace

*2025-11-19, version 8.1.4*

Peaceful

### 5/5 — Go  Jets

*2025-11-13, version 8.1.3*

Yeah

### 5/5 — JETS‼️✅

*2025-10-26, version 8.1.3*

Love the site!!!

### 5/5 — Official New York Jets

*2025-10-20, version 8.1.3*

Find Out about the Jets

### 5/5 — Jets app

*2025-09-17, version 8.1.3*

Best app

### 5/5 — Great app for Jets fans, but it’s not perfect

*2025-08-08, version 8.1.2*

This app is THE go to source for all things NY Jets. I have issues with the live video streaming portions of the app, where things struggle to load (press conferences, etc.). Thankfully, those are also streamed on YouTube, but whenever I get a notification from the app for a live stream, it almost never works first try. Some of the articles could be easier to find, I know where they are cause I’m used to the app. But a newcomer might struggle to navigate around. All in all, it’s a fine app, but could definitely be a bit more polished.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
