Fondu
Response from developer
Bonjour natsoumi06, Désolé pour la qualité du mixage. On aimerait comprendre ce qui vous a déçu. Si le fondu ne correspondait pas à ce que vous attendiez, écrivez-nous à support@offtrack.com, on serait ravis de comprendre le problème et de vous aider. Merci, Boris
Absolute scam
Response from developer
Hi sophamelia, Hi, we’re really sorry about this experience, especially after you spent hours preparing a playlist for a wedding. We definitely don’t want you to feel like you were misled or scammed. TIDAL does have a free tier but it only allows limited playback of 30 seconds, so a paid TIDAL subscription is required to play music through Offtrack. If you're new to TIDAL you can get a 1-month free trial for it, and once you switch to TIDAL you'll also get 3-months free for Offtrack Pro. So you shouldn't need to pay for another subscription right away. If you’re still having trouble getting your music to play, or if you’d like a refund for your Offtrack subscription, please reach us at support@offtrack.com. I’d be happy to personally walk you through everything over email or a video call and make sure your playlist is working before the wedding. We really do want to make this right. Sorry once again! Best, Boris










